PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.
This position is located in the Bureau of the Fiscal Service (FS), A/C Debt Management (DMS), Deputy Assistant Commissioner. The incumbent serves as the Director of the Debt Collection Operations Division. There is one position available which can be filled in Washington, DC; Austin, Texas; or Birmingham, Alabama.
Summary
PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.
This position is located in the Bureau of the Fiscal Service (FS), A/C Debt Management (DMS), Deputy Assistant Commissioner. The incumbent serves as the Director of the Debt Collection Operations Division. There is one position available which can be filled in Washington, DC; Austin, Texas; or Birmingham, Alabama.
All candidates who are:
(1) Current Bureau of the Fiscal Service internal employees within Debt Management Services who are qualifying as Status Eligibles, or currently serving on a V.R.A. appointment, or a Sched. A appointment, OR
(2) CTAP eligibles.
As a Program Manager, you will: - Carry out the full range of supervisory and technical duties required to ensure the efficient and effective flow of work and program success. - Provide leadership, guidance and direction to managerial and operational personnel who are engaged in highly specialized work in adherence with the Debt Collection Improvement Act (DCIA) of 1996. - Lead by example in creating a work environment where all employees are afforded opportunities, encouraged to contribute, given greater responsibilities in how they accomplish the work on a day-to-day basis, and held accountable for their output. - Identify and resolve unique issues where no policy exists, taking innovative actions to address new needs and or issues.
Click "Print Preview" to review the entire announcement before applying.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Qualifications
You must meet the following requirements within 30 days after the closing date of this announcement.
Specialized experience for the GS-15 grade level is defined as one year of experience at the GS-14 grade level, or equivalent that is directly related to the position and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes providing leadership, technical guidance, and expertise in managing a wide range and diverse operations program and integration of new and existing software systems.
Examples of such experience could include: - Experience managing a program or initiative, that is implemented across the federal government and/or the states, focused being a catalyst to process and resolve delinquent debts owed to the federal government); OR - Experience with Debt Management programs and systems, and principal Federal statutes and regulations governing collection of Federal non-tax debt (Federal Claims Collection Standards, Debt Collection Improvement Act, Federal Debt Collection Procedures Act, etc.); OR - Experience managing customer relationships (e.g., Federal or State Agencies, Inspectors General, Financial Industry or the General Public); OR - Experience delivering solutions through requirements gathering and data analysis to meet customer expectations and enabling process improvements and increased efficiency and effectiveness; OR - Experience providing leadership to inspire, motivate, and guide others.
In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-15 grade level, you must have been at the GS-14 grade level for 52 weeks.
Additional information
- Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government. - We may select from this announcement or any other source to fill one or more vacancies. - This is a non-bargaining unit position. - This position is a critical sensitive position. - We offer opportunities for telework. - We offer opportunities for flexible work schedules.
CONDITIONS OF EMPLOYMENT: - A one year probationary period may be required. - A one year supervisory or managerial probationary period may be required. - Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years. - Obtain and use a Government-issued charge card for business-related travel.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact your Human Resources office.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a “not qualified” determination.
Rating: Your application will be evaluated in the following areas: Communication, Technical, and Analytical. Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
If you are a displaced or surplus Treasury Federal employee (eligible for the Career Transition Assistance Plan (CTAP)) you must receive a score of 90 or better to be rated as “well qualified" to receive special selection priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact your Human Resources office.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT FEDERAL EMPLOYEES -- Documentation Relating to Your Federal Employment: - Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The “position occupied” block on the SF-50 should show a “1” and your “tenure” block should show a “1” or “2”.) - If you are currently on a Veterans Recruitment Appointment (VRA) or Disability appointment, submit a copy of an SF-50 showing that. - Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury Federal employee, click CTAP for eligibility and a detailed list of required documents.
Recommended Documents: In addition, we recommend that you submit copies of the following: Current Performance Appraisal
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Fiscal Service's CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Bureau of the Fiscal Service
*** Please see the "How to Apply" section ***
Parkersburg, West Virginia 26106
United States
Next steps
To check the status of your application for this position, please follow these steps:
1. Login to your USAJOBS account, select the "Applications" section and click on the vacancy you would like to view and have already applied for.
2. Under "application status," click "additional application information" and you will be taken to the CareerConnector website where you can check your application status. The "additional application information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete.
If the "additional application information" link is not available and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to the CareerConnector portion of the application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT FEDERAL EMPLOYEES -- Documentation Relating to Your Federal Employment: - Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The “position occupied” block on the SF-50 should show a “1” and your “tenure” block should show a “1” or “2”.) - If you are currently on a Veterans Recruitment Appointment (VRA) or Disability appointment, submit a copy of an SF-50 showing that. - Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury Federal employee, click CTAP for eligibility and a detailed list of required documents.
Recommended Documents: In addition, we recommend that you submit copies of the following: Current Performance Appraisal
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Fiscal Service's CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Bureau of the Fiscal Service
*** Please see the "How to Apply" section ***
Parkersburg, West Virginia 26106
United States
Next steps
To check the status of your application for this position, please follow these steps:
1. Login to your USAJOBS account, select the "Applications" section and click on the vacancy you would like to view and have already applied for.
2. Under "application status," click "additional application information" and you will be taken to the CareerConnector website where you can check your application status. The "additional application information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete.
If the "additional application information" link is not available and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to the CareerConnector portion of the application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
