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    This position is located in the Veterans Health Administration (VHA), Office of Communications and is the primary day-to-day operational lead in social media communication with VHA audiences. The Communications Specialist manages social media outlets such as Facebook, Twitter, YouTube, and emerging social media platforms. The Digital Engagement Specialist is the primary lead in providing all on-line postings to social media venues, and emerging platforms as they develop.

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    Duties Include but not limited to:

    Identifies the need for new materials and enhancing existing social media sites' content.

    Provide appropriate web-oriented written materials, but also provide video and graphic support.

    Provides and interprets social media usage and status reports generated by Office requirements.

    Assists in developing and composing documents on an entire spectrum of web site materials intended for veterans, veterans' families, caregivers, medical personnel and VA leadership, as well as the general public.

    Researching factual information, verifying it through discussion with subject matter specialists, writing the materials in approved formats and in language suitable for the intended audience, and obtaining clearances from the appropriate program offices prior to publication.

    Consider content development for social networking platforms as well as plan for engagement with social networking participants of the public.

    Assists in the development of information that ensures public understanding, appreciation and support of the programs, activities and objectives of the Department of Veterans Affairs and the Veterans Health Administration.

    Writes and edits web materials for grammatical correctness, clarity, appropriate reading level, and consistency with regulation and style. The Digital Engagement Specialist's goal is to be as familiar as possible with the VHA issues and policies so that typical written materials reflect VHA's efforts to support veterans.

    Develop content from a variety of agency resources, including the public affairs offices of medical centers as well as program and research offices.

    Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

    Work Schedule: Monday - Friday 8:00 a.m.-4:30 a.m.
    Compressed/Flexible: Available
    Telework: Available
    Virtual: This is not a virtual position.
    Position Description/PD#: Communications Specialist/PD02271-0 and PD02270-0
    Relocation/Recruitment Incentives: Not Authorized
    Financial Disclosure Report: Not required

    Travel Required

    25% or less - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/585373600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.