Management and Program Analyst

General Services Administration

Public Buildings Service

This job announcement has closed

Summary
This job is open to
Duties
Requirements
How you will be evaluated
Required documents
How to apply

Summary

As a Management and Program Analyst, you will be responsible for providing support for a variety of administrative clerical/processing functions. Provides leadership, assistance and advice on data entry, data extraction, and data reporting for various PBS business entities and supporting GSA and Division programs.

Location of position: Public Buildings Service, Fort Worth, TX.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Summary

Location of position: Public Buildings Service, Fort Worth, TX.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Overview

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Reviewing applications

Open date: 09/30/2020

Closed date: 10/13/2020

Location

Fort Worth, TX

FEW vacancies

Work site options

Telework eligible: Yes—as determined by the agency policy.

Relocation expenses reimbursed: No

Salary: $98,336 - $127,840 per year

Pay scale & grade

GS 13

Promotion potential: 13

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule: Full-Time

Travel Required: Occasional travel - Occasional travel may be required.

Appointment type: Permanent

Occupations and job series

0343 Management And Program Analysis

Supervisory status: No

Federal service type: This job is in the Competitive Service

Drug test: No

Security clearance: Other

Announcement number: 20PBSA664LRDE

Control number: 580251500

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

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Participates fully in the development of overall regional policy related to management and operation of the Service Centers and serves as a principal service center contact in strategic planning and performance measurement, as defined in the Government performance and Results Act of 1993. Plans, organizes, and conducts a wide variety of analyses and reviews of overall program performance and operational objectives to improve program effectiveness; to monitor milestones, accomplishments, quality, and timeliness; and to ensure GSA/PBS goals are met.
Responsibility for and is considered the expert in management and administrative transactions such as analysis, staff surveys and data call response, training management controls, travel management controls, time and attendance management controls guidance, quality improvements field office space utilization, organization, property, tenant satisfaction and action planning, and quality management within Service Center PBS.
Responsible for program and policy decision making at the regional and, on an ad hoc basis, at the Central Office level. Participates in the research and analysis of issues of outstanding importance to the service centers, region and throughout the nation.
Serves as the project manager and provides analytical expertise on projects assigned to PBS that require involvement of multiple divisions or services. Project teams generally consist of Program Analysts, Leaders/Facilitators, and/or Branch level supervisors from all PBS business lines.
Develops plans and recommendations to improve the administration, management, and operation of substantive regional service center programs such as tracking of any HR actions, business performance measure management, employee engagement, suspense management and closeout, emergency response, and property space management and quality management. Provides management consulting services on all aspects of improving service center operations.

Requirements

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Conditions of employment

US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 2 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications

For each job on your resume, provide:

the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-13 salary range starts at $98,336 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify for GS-13, you must have one year of specialized experience equivalent to the GS-12 level in the Federal service. Specialized experience is experience utilizing analytical and evaluative methods and techniques, both qualitative and quantitative to review specific office program areas for efficiency and effectiveness, administrative and activities, make recommendations, and provide direction and guidance to others.

Additional information

If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #20PBSA663TJMP. You must apply separately to each announcement to be considered for both.

Bargaining Unit status: AFGE

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:

· Recruitment incentive if you are new to the federal government

· Relocation incentive if you are a current federal employee

· Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here’s how it will work:

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:
1. Expert knowledge of the mission, goals, functions of an organization. Comprehensive knowledge of substantive program operations and the technical expertise and specialization within each program activity and an understanding of the interrelationships between program operations.
2. Extensive knowledge of agency reporting systems and how they relate to the analysis of organizational performance within a department. Thorough and comprehensive knowledge of the functions and processes of operations research and evaluation.
3. Comprehensive knowledge of administrative laws, policies, regulations, and precedents applicable to an organization. This includes knowledge of department and organizational program goals and objectives and methods in order to evaluate program accomplishments. Studies requiring use of this knowledge are extremely broad.
4. Comprehensive analytical skills to apply a wide range of qualitative and/or quantitative methods for the assessment and improvement of administrative program effectiveness and/or improvement of complex management processes and systems.
5. Expert analytical ability with extensive technical understanding of pertinent management techniques to enable the incumbent to devise analytical methodologies and routines to meet organizational and program requirements for an agency.

Your answers to the questions will be used to place you in one of three categories: Best Qualified, Well Qualified, or Qualified.
We will verify your answers to the questions in your resume. If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.
Within each category, veterans will receive selection priority over non-veterans.

Additional assessments may be used, and, if so, you will be provided with further instructions. If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.

To preview questions please click here.

Help

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.

To begin, click the Apply Online button on the vacancy announcement.

Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).

Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

Agency contact information

Thomas Jett

Phone: 817-850-8159
Fax: 000-000-0000
Email: pbsavacancyinquiry@gsa.gov

Address: GSA, Public Buildings Service
General Services Administration
Human Resources & Program Support Division (7CP)
819 Taylor St. Room 9A00
Fort Worth, Texas 76102
United States

Next steps

After the closing date/deadline:

ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER:Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.

Thank you for your interest in working for U.S. General Services Administration!

Required Documents

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ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

If you are claiming veterans' preference:
1. Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
2. If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1)completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).

Agency contact information

Thomas Jett

Phone: 817-850-8159
Fax: 000-000-0000
Email: pbsavacancyinquiry@gsa.gov

Address: GSA, Public Buildings Service
General Services Administration
Human Resources & Program Support Division (7CP)
819 Taylor St. Room 9A00
Fort Worth, Texas 76102
United States

Next steps

After the closing date/deadline:

ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER:Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.

Thank you for your interest in working for U.S. General Services Administration!