This position is located in the Information Technology Branch, Administrative Services Division, of the Hopi Health Care Center in Polacca, Arizona. This position serves as the Supervisory Information Technology Specialist specializing in the administration, operation, and maintenance of personal computers, local and wide area networking, telecommunications equipment, and patient care related databases for the Service Unit. This position reports to the Chief Operations Officer.
Summary
This position is located in the Information Technology Branch, Administrative Services Division, of the Hopi Health Care Center in Polacca, Arizona. This position serves as the Supervisory Information Technology Specialist specializing in the administration, operation, and maintenance of personal computers, local and wide area networking, telecommunications equipment, and patient care related databases for the Service Unit. This position reports to the Chief Operations Officer.
The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.
**This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.**
Provides leadership by developing schedules, assigning and monitoring work, implementing productivity standards, resolving operations issues, maintaining reference manuals, and implementing new procedures.
Serves as the network manager and security officer for the Hopi Health Care Center facility local area network, supervising activities related to design, installation, and maintenance of network equipment and cabling for computer systems..
Supervise activities related to software systems and database management; responsible for development and customization of software applications, relevant to health care facilities management, using programming languages such as C#, Linux, Python, Java/JavaScript, PHP, HTML, Unix, Powershell/Command Line, R, SQL, in Windows 7, 10, Windows Server 2008, 2016, 2019, Linux distros & servers, Unix, Mumps, third party utility software to manage the software and other standard Office suite environments.
Recommends information technology strategies, policies, and procedures by evaluating organizational outcomes, identifying problems, evaluating trends and anticipating requirements.
Maintains staff by recruiting, selecting, orienting, and training employees, maintaining a safe and secure work environment, and developing personal growth opportunities.
Coaching, mentoring, and disciplining employees, planning, monitoring, appraising job results, and enforcing systems, policies, and procedures.
Selectee may be subject to a probationary period
ESEP appointees typically serve a two year probationary period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959
This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Upon tentative selection, selectee will be requested to complete, sign, and submit the Addendum to OF-306, Child Care & Indian Child Care Worker Position form. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
A one-year supervisory probationary period may be required upon selection/placement.
Must have a bank account at a financial institution for electronic direct deposit of salary payment.
Confidential Financial Disclosure Form required.
Measles and Rubella immunization required for selectees born after 1957. Seasonal Influenza immunization is required for civilian health care facility staff working in Indian Health Service health care facilities.
Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprinting, as part of the background investigation process, may be delayed due to COVID-19. All other background investigation procedures will apply. Be advised that your continued employment will require you to complete a fingerprint check within 60 days after notification of return to full operations and successfully obtaining a favorable background investigation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.
You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: 08/11/2021
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.
MINIMUM QUALIFICATIONS, GS-2210-12:
Your resume must demonstrate at least (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Example include: In-depth working knowledge and working experience of with agency MUMPS and UNIX programs, Network Administration, Windows servers, Hyper-V servers, TCP/IP configuration and implementation, RS232, Telecommunications, and network connectivity per IEEE standards. Knowledge of the structures and work processes involved in the facilities subsystems (e.g., Pharmacy, Patient Registration, Case Management, Contract Health, Third Party Billing, ADT, OMAN, Fileman, SOL) so as to recognized probable conflicts.
AND
GS-5 through GS-15 (or equivalent): For all IT positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
Education
When there is a positive education requirement, or you are using education to qualify as a substitution for experience, transcripts (unofficial) are required at the time of application to verify that you meet the educational requirement or substitution.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
Additional selection(s) of candidates may be possible within 90 days from the date the certificate of eligibles was issued for this announcement.
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave is earned.
This position is covered by a Bargaining Unit.
Recruitment and Relocation and/or Permanent Change of Station may be authorized and is subject to availability and service unit approval. If offered, you will be required to sign a one (1) year service agreement. Failure to fulfill the service agreement will result in repayment of the incentive.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated to determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against the qualifications as defined in the qualifications section of this vacancy announcement and your responses to the assessment questions.
You will be further evaluated/rated based on the information provided in your resume (your resume must state specific duties that relate to this position) and your responses to the assessment questions to determine your competency in the following:
Administration and Management
Information Systems/Network Security
Information Technology
Infrastructure Design
Managing Human Resources
Your resume and any documents submitted will be retained for three months and may be used at any time during this period. After 3 months, you must reapply to this announcement in order to be considered.
You will receive a numeric rating based on your responses to the assessment questionnaires. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and or experience, you may lose consideration.
The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance. CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Workforce Restructuring Career Transition website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. CTAP/ICTAP documentation requirements are listed in the "Required Documents" section of this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number.
Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:
Indian Preference Applicants: If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detailed instructions, see form BIA-4432. Refer to BIA-4432 link: https://www.bia.gov/sites/bia.gov/files/assets/public/raca/online_forms/pdf/IndianPref_1076-0160_Exp3-31-21.pdf. When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference.
Applicants Unable to Obtain a Completed BIA Form 4432
We understand that some applicants with Indian Preference (IP) have been unable to obtain a signed BIA Form 4432 from their Tribes to demonstrate that they are enrolled Tribe members, since Tribal Government Offices have closed during this pandemic. Normally, applicants must provide this form at the time of application. However, the IHS will make an exception enabling applicants to provide the BIA Form 4432, Certificate of Indian Blood (CIB) or other Tribal enrollment documentation after they apply. This will allow IHS hiring officials to select and bring the applicant on board without delay. The IHS HR Office effecting the hire shall flag the hire as on requiring the applicant to submit the necessary Tribal enrollment documentation at a later date. Once the COVID-19 period officially ends and full operations have been restored, IHS will require applicants to obtain and submit the signed, official Tribal enrollment form within 60 days. If the new employee fails to obtain the signed enrollment form, IHS will terminate the employee.
Veterans Preference:If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Application (http://www.opm.gov/forms/pdf_fill/SF15.pdf) along with the appropriate supporting documentation. For additional information regarding Veterans Preference visit: http://www.fedshirevets.gov.
Current or former Federal employee: Include your most recent SF-50 or if Reinstatement eligible include your Career SF-50.
Noncompetitive eligibles: submit additional documents to prove your eligibility to apply to this vacancy.
Transcripts, Degrees, Licensure, Certifications: Copies of Transcripts (Official or Unofficial), Degrees, Licenses, and/or Certifications are not required at the time of application. Applicants must list their education history including the type of degree(s) and major of study, and completion or anticipated completion (month and year) on their resume.
Applicants Unable to Obtain Transcripts - In addition, applicants may have difficulty obtaining their transcripts from their university or college when they try to apply for a position that requires them. As with Tribal enrollment documents, the IHS will make an exception enabling applicants to provide the transcripts after they apply. This will allow IHS hiring officials to select and bring the applicant on board without delay. The IHS HR Office effecting the hire shall flag the hire as on requiring the applicant to submit the necessary transcripts within 60 days after the COVID-19 period officially ends. If the new employee fails to obtain the transcripts, IHS will terminate the employee.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents below.
Click 'Apply' to create an account or log in to your existing USAJOBS account.
Follow the prompts to upload your resume and/or supporting documents.
Read all Eligibility questions and respond accordingly. .
Complete the assessment questions.
Verify all required documentation is included in your application package.
The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Emery Brown, emery.brown@ihs.gov, and/or (928) 737-6000.) The decision on granting reasonable accommodation will be on a case-by-case basis.
HOPI HEALTH CARE CENTER
PO Box 4000
Polacca, AZ 86042
US
Next steps
You can track the progress of your application package via your USAJobs account. You will receive an acknowledgement from USAJobs that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJobs Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the human resources office posting this announcement.
You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.
If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify answers submitted by an applicant.
~ ~ ~ Indian Health Service is an Equal Opportunity Employer ~ ~ ~
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number.
Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:
Indian Preference Applicants: If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detailed instructions, see form BIA-4432. Refer to BIA-4432 link: https://www.bia.gov/sites/bia.gov/files/assets/public/raca/online_forms/pdf/IndianPref_1076-0160_Exp3-31-21.pdf. When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference.
Applicants Unable to Obtain a Completed BIA Form 4432
We understand that some applicants with Indian Preference (IP) have been unable to obtain a signed BIA Form 4432 from their Tribes to demonstrate that they are enrolled Tribe members, since Tribal Government Offices have closed during this pandemic. Normally, applicants must provide this form at the time of application. However, the IHS will make an exception enabling applicants to provide the BIA Form 4432, Certificate of Indian Blood (CIB) or other Tribal enrollment documentation after they apply. This will allow IHS hiring officials to select and bring the applicant on board without delay. The IHS HR Office effecting the hire shall flag the hire as on requiring the applicant to submit the necessary Tribal enrollment documentation at a later date. Once the COVID-19 period officially ends and full operations have been restored, IHS will require applicants to obtain and submit the signed, official Tribal enrollment form within 60 days. If the new employee fails to obtain the signed enrollment form, IHS will terminate the employee.
Veterans Preference:If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Application (http://www.opm.gov/forms/pdf_fill/SF15.pdf) along with the appropriate supporting documentation. For additional information regarding Veterans Preference visit: http://www.fedshirevets.gov.
Current or former Federal employee: Include your most recent SF-50 or if Reinstatement eligible include your Career SF-50.
Noncompetitive eligibles: submit additional documents to prove your eligibility to apply to this vacancy.
Transcripts, Degrees, Licensure, Certifications: Copies of Transcripts (Official or Unofficial), Degrees, Licenses, and/or Certifications are not required at the time of application. Applicants must list their education history including the type of degree(s) and major of study, and completion or anticipated completion (month and year) on their resume.
Applicants Unable to Obtain Transcripts - In addition, applicants may have difficulty obtaining their transcripts from their university or college when they try to apply for a position that requires them. As with Tribal enrollment documents, the IHS will make an exception enabling applicants to provide the transcripts after they apply. This will allow IHS hiring officials to select and bring the applicant on board without delay. The IHS HR Office effecting the hire shall flag the hire as on requiring the applicant to submit the necessary transcripts within 60 days after the COVID-19 period officially ends. If the new employee fails to obtain the transcripts, IHS will terminate the employee.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package. See required documents below.
Click 'Apply' to create an account or log in to your existing USAJOBS account.
Follow the prompts to upload your resume and/or supporting documents.
Read all Eligibility questions and respond accordingly. .
Complete the assessment questions.
Verify all required documentation is included in your application package.
The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Emery Brown, emery.brown@ihs.gov, and/or (928) 737-6000.) The decision on granting reasonable accommodation will be on a case-by-case basis.
HOPI HEALTH CARE CENTER
PO Box 4000
Polacca, AZ 86042
US
Next steps
You can track the progress of your application package via your USAJobs account. You will receive an acknowledgement from USAJobs that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJobs Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the human resources office posting this announcement.
You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.
If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify answers submitted by an applicant.
~ ~ ~ Indian Health Service is an Equal Opportunity Employer ~ ~ ~
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
