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Unemployment Insurance Program Specialist

Department of Labor
Employment and Training Administration
This job announcement has closed

Summary

This position will support the Federal Government's response efforts to COVID-19

These positions are located in the U.S. Department of Labor, Employment and Training Administration (ETA). ETA provides Federal grants and technical assistance to State and local levels that provide workforce development services to various populations. 

These positions are inside of the bargaining unit.

Additional selections may be made from this vacancy announcement. 

Overview

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Reviewing applications
Open & closing dates
09/05/2020 to 09/14/2020
Salary
$76,721 to - $121,668 per year
Pay scale & grade
GS 12
Locations
Few vacancies in the following locations:
Little Rock, AR
Phoenix, AZ
San Francisco, CA
Denver, CO
Telework eligible
Yes—as determined by the agency policy.
Travel Required
50% or less - Travel within U.S. to conduct monitoring reviews and to provide technical assistance to grantees.
Relocation expenses reimbursed
No
Appointment type
Temporary - TEMPORARY NOT-TO-EXCEED (NTE) 1 YEAR. May be extended for one year depending on Agency needs).
Work schedule
Full-Time
Service
Excepted
Promotion potential
12 - This position is at the full performance level.
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CV-20-DAL-ETA-368
Control number
578137400

This job is open to

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Clarification from the agency

This is an Excepted Service temporary position NTE 1 year which may be extended for an additional year for a maximum of 2 years in support of the Coronavirus Aid, Relief, and Economic Security Act.

Duties

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Major Duties:

General Grant Management

  • Coordinates unemployment insurance programs within the agency. Researches, compiles, and analyzes information and data to use in program administration planning; makes recommendations.
  • Manages a grant portfolio within assigned program area(s) and conducts the day-to-day grant management for the grants within his/her grant portfolio. Performs analyses of grant- related data, policy and program issues, and applies problem-solving techniques to address issues.
  • Engages in on-going communication with grantees in order to establish a good communication protocol.
  • Works collaboratively with senior specialists, administrative, program, and performance offices that play a role in the administration of ETA.
  • May carryout activities in the pre-award phase, such as review grant funding applications or state plans, negotiate performance goals, and make funding recommendations to the Grant Officer.
  • Prepares and delivers presentations to various internal and external audiences on unemployment insurance programs.
  • Participates in the development of policy guidance and technical assistance resources for ETA grantees and workforce system stakeholders.
  • Participates in the development of internal standard operating procedures.

Provides Compliance Assistance 

  • Communicates Federal and grant award requirements to grantees collaboratively with senior specialists to ensure understanding of grant requirements. Provides advice and consultation to grantees on unemployment insurance issues and concerns.
  • Ensures that grantees deliver agreed upon products and services, achieve negotiated performance outcomes, and operate in accordance with programmatic, administrative, and budgetary requirements.
  • Interprets Federal requirements and procedures to grantees to assist them to comply with Federal requirements.
  • Works with grantees to identify potential issues and conducts research on policy guidance and legislation. Reviews policy and guidance for application. Provides guidance to grantee(s).
  • Reviews the administration and operation of Federal and State unemployment insurance programs and systems, with a primary focus on agency internal operations including the planning and development of automated benefit and tax systems.
  • Coordinates systems for the assessment of unemployment insurance program accuracy and quality (i.e, BAM peer review, TPS peer review, BTQ peer review, appeals peer review).

Conducts Oversight

  • Conducts risks assessments of assigned grants.
  • Conducts quarterly desk reviews of assigned grants (i.e., performance analysis of grantee quarterly progress and fiscal reports).
  • As necessary, designates grantees at risk, including notification to grantee, remediation, and documentation.
  • Develops and carries out monitoring plan, in accordance with annual work plan instructions.
  • Participates in on-site compliance monitoring reviews and Enhanced Desk Monitoring Reviews (EDMRs) of grantees to: evaluate the grantee’s progress towards meeting the goals specified in the grant agreement with DOL ETA; assess the quality of the program and services; ensure that grant activities are being conducted in compliance with the grant agreement and applicable Federal regulations.
  • Prepares highly complex monitoring reports upon the completion of a monitoring.

Provides Technical Assistance

  • Participates in development of major technical assistance events and development and delivery of training for grantees and other stakeholders.
  • Provides technical assistance to grantees to assist them in accomplishing the goals and objectives of the grant by applying problem solving techniques to address deficiencies.
  • Participates in on-site technical assistance (TA) visits to grantee sites.
  • Participates in the development of policy guidance and technical assistance resources for ETA grantees and workforce system stakeholders.
  • Provides technical assistance to grantees on a full-range of grant management areas, including but not limited to: the development and submission of grant modification requests; the development of Corrective Action Plans (CAPs); grant close-out, evaluations or audits.

Maintains Grant Records

  • Effectively utilizes electronic grant management systems in accordance with established guidelines and protocols.
  • Maintains grant files and adheres to grant management documentation requirements established in Employment and Training Orders (ETOs).
  • Performs other duties as assigned.

Requirements

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Conditions of employment

  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • U.S. Citizenship.
  • Must be at least 16 years of age.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.

Qualifications

The Unemployment Insurance Program Specialist Series, GS-0106, has specific basic requirements described in an Individual Occupational Requirement (IOR).  Applicants must meet the below basic education requirement as well as the specialized experience requirement from the IOR.

Education

Undergraduate Education: Major study -- economics, industrial relations, law, sociology, political science, public administration, or other related fields. Courses in statistics or mathematics applicable to the social sciences are creditable up to a maximum of 12 semester hours.

Graduate Education: Major study -- one or a combination of the social sciences that included social science research methodology and techniques, and provided a knowledge of the history, concepts, methods, and techniques of social insurance and/or the social and economic conditions under which social insurance programs operate.

or

Experience

General Experience (for GS-5 positions): Experience in social science or related fields such as economics, sociology, political science, public administration, or industrial relations, or in the application of statistics or mathematics in these fields.

Specialized Experience (for positions above GS-5): Experience related to social insurance. This includes experience applying statistics or mathematics to the social insurance field. Specialized experience must have demonstrated:

  • A knowledge of current social and economic conditions under which social insurance programs operate, and the principles of Federal/State/local relationships;

  • The ability to extend and modify existing techniques and methods or to develop new ones to identify, isolate, and resolve special problems; and

  • The ability to develop effective collaborative relationships with personnel in other fields and with groups having conflicting objectives.

Qualifying specialized experience may have been gained through work in the following or similar types of programs: unemployment insurance; old-age and survivors' insurance; workers' compensation; disability compensation; or other public or private programs covering common social insurance risks.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-11, in the Federal Service possessing:

Specialized experience is experience:

  1. Using knowledge of Unemployment Insurance (UI) programs, including legislation, policies, programs, and regulations;
  2. Assessing UI program accuracy and quality;
  3. Supporting reviews and evaluations of UI benefit, tax systems, functions, and activities designed to enhance UI program integrity, performance, or quality to improve services to claimants and employers;
  4. Providing advice on UI program requirements;
  5. Reviewing state legislation for conformity with Federal requirements;
  6. Using researching and analysis to provide recommendations and conduct briefings for ETA officials and other stakeholders on unemployment insurance guidance and policy;
  7. Assisting with setting goals, managing projects, tracking progress, and evaluating outcomes; and
  8. Working collaboratively and maintaining cooperative relationships with officials in federal, state, or local government agencies or public entities.

Education

There is no substitution of education at the GS-12 grade level.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Refer to these links for more information:

GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

These positions will be filled in one or more locations: Little Rock, AR; Phoenix, AZ; San Francisco, CA; Denver, CO; Boise, ID; Baton Rouge, LA; Helena, MT; Carson City, NV; Santa Fe, NM; Bismarck, ND; Oklahoma City, OK; Salem, OR; Pierre, SD; Dallas, TX; Salt Lake City, UT; Olympia, WA; Cheyenne, WY.

*There are 3 positions available.  The location is negotiable in one of the advertised areas at the time of selection. Please apply for the location(s) that you are able and available to report to. Once your application is submitted, you will only be considered for the location(s) that are selected. Final determination of work location is made by the agency.

Please reference below link for applicable pay table per location: 
https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2020/general-schedule/

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Click here for Evaluation details.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Unemployment Insurance Program Knowledge: Development, promotion and evaluation of unemployment insurance programs administered under the Federal-State joint arrangement; knowledge of the history, concepts, methods, and techniques of social insurance and of the social and economic conditions under which the program operates. Knowledge of program and requirements to develop, adapt, and apply new techniques and methods to solve problems, improve effectiveness, and provide technical assistance to customers.

Oversight and Technical Assistance: Conducts risk assessments of assigned grants; participates in development of major technical assistance events and development and delivery of training for stakeholders; prepares highly complex monitoring reports upon the completion of a monitoring review.

Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Legal, Government, and Jurisprudence: Knowledge of laws, legal codes, court procedures, precedents, legal practices and documents, Government regulations, Executive orders, agency rules, Government organization functions, and the democratic political process. Develops unemployment insurance policy and guidance for state officials’ use in establishing and operating state UI programs. Interprets Federal legislation for unemployment insurance.

Written Communication: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.

Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.


To preview questions please click here.

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