NASA seeks Cybersecurity Watch Officers for its Security Operations Centers at ARC- Moffett Field, CA and JSC- Houston, TX, to perform device monitoring, event correlation and analysis, and provide incident response support, security configuration, malware forensics capabilities, and mitigation decisions. Oversees Security Operations Center (SOC) activities and collaborates with system owners/operators to ensure system and remediation.
Summary
NASA seeks Cybersecurity Watch Officers for its Security Operations Centers at ARC- Moffett Field, CA and JSC- Houston, TX, to perform device monitoring, event correlation and analysis, and provide incident response support, security configuration, malware forensics capabilities, and mitigation decisions. Oversees Security Operations Center (SOC) activities and collaborates with system owners/operators to ensure system and remediation.
Serves as Watch Officer in a Security Operations Center (SOC); monitors/analyzes the Agency's IT security posture on a 24-7-365 basis. Identifies anomalous activities; ensures incidents are correctly analyzed, defended, investigated, and reported.
Detects, analyzes, and responds to cybersecurity incidents using a combination of technology solutions and a strong set of processes. Monitors/analyzes activity on networks, servers, endpoints, databases, applications, websites, and other systems.
Supports incident response teams; monitors security configuration, malware forensics capabilities, and mitigation decisions. Works closely with organizational incident response teams to ensure security issues are addressed quickly upon discovery.
Leads teams to provide requirements to external program/project managers; gathers project related data/information, conducts project reviews, solicits feedback, and participates in meetings/conferences.
Collaborates with system owners/operators to ensure effective security monitoring and remediation actions are performed. Develops and reviews Agency IT security reports, advisories, and other SOC-related products for release to appropriate groups.
This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
A one-year trial period may be required.
Position subject to a pre-employment drug test
Selectee must complete a financial disclosure statement
Successful completion of a security investigation will be required
Must be able to obtain and maintain a Top Secret/SCI security clearance.
The final salary will be based on the duty location of the selectee within the range listed on the vacancy announcement.
This is a shift work position (Four 10-hr days per week). A 10% pay differential applies for work performed between 6pm and 6am.
This position has been designated "Mission Essential". In the event of severe weather conditions, furlough, or other emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
Qualifications
Applicant must have one year of specialized experience equivalent to the next lower grade (GS-12), which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.
To qualify for the GS-13:
Specialized experience includes performing duties such as: Applying an understanding of IT Security principles and methods; requirements analysis principles and methods; IT network architectures and operations; and IT policies, standards, and guidelines; experience performing IT technical work in a security operations center (SOC); in monitoring and analyzing the security posture of an organization on an ongoing basis; and in working collaboratively with users to ensure system security is maintained and defended against intrusions; and experience using system security tools to identify, track, evaluate and mitigate anomalous IT activity, working on organizational incident response teams, and ensuring IT security issues are addressed quickly upon discovery.
AND
Applicants must address IT-related experience and demonstrate each of the four competencies below in their resume:
1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
2. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
Please spell out all acronyms.
Education
There are no education requirements for this position.
Additional information
This position is announced under Direct Hire authority. Recruitment for this position will follow guidelines established by the Office of Personnel Management for use of Direct Hire authority.
If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
Indicate your eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility.
Be well qualified for this position to receive consideration. See 'How You Will Be Evaluated' for NASA's definition of well qualified.
Be prepared to submit proof that you meet the requirements for CTAP/ICTAP if you are selected for the position. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
As identical vacancies are identified, additional selections may be made.
You must meet qualifications requirements by the closing date of this announcement.
Current Federal civilian employees may apply for this position. If selected, a break in service of at least 4 calendar days may be required prior to appointment to this position.
This position is scheduled to work four 10-hour days per week and involves shift assignments. Night differential is paid for regularly scheduled work performed between 6pm and 6am and is computed as 10 percent of basic pay, including any locality payment or special rate supplement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is announced under Direct Hire authority. A Human Resources Specialist will review your resume to determine if you meet the qualifications and eligibility requirements as listed in 'Requirements'.
CTAP and ICTAP candidates will be assessed using NASA STARS, an automated system that matches the competencies extracted from your resume to the competencies identified by the selecting official for the position. Based on the competencies you match, you are placed in one of three categories identified as 90, 80, or 70 point quality categories, which are defined as:
90 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and has experience in the same or similar job that has demonstrated superior proficiency in the primary requirements of the position.
80 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and demonstrates satisfactory proficiency in the primary requirements of the position.
70 pt. Category - Fails to meet criteria described in the 80 pt. category.
For the purpose of the CTAP and ICTAP, candidates rated in the top quality (90 pt.) category are considered well-qualified.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Before you begin the application process, please read the vacancy announcement carefully and have all required information available. Failure to submit a resume that contains all of the required information may result in loss of consideration. Your application must be received no later than midnight Eastern Time on the closing date of the announcement.
You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces.
NASA does not accept uploaded resumes created outside of the USAJOBS resume builder process. Additionally, NASA does not accept documents attached through the USAJOBS' document attachment feature.
Once you submit your resume to NASA, you will be transferred to a NASA website and asked to complete a short series of NASA-specific questions. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.
If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Unavailable', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
Due to COVID-19, we are unable to take hard copy applications at this time. If you are having issues applying, please reach out to msfc-staffing@mail.nasa.gov and let them know the announcement number and issue BEFORE the announcement closes. The NASA Shared Services Center (NSSC) staffing unit will review the request and, if accepted, The NASA Resume Operations Center (ROC) will work with you to have your resume and supplemental information scanned into the system.
If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.
NASA's Resume Operations Center
4200 Rideout Road, Mailstop HS50
Marshall Space Flight Center, AL 35812
US
Next steps
If you are found to meet the qualification and eligibility requirements, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Before you begin the application process, please read the vacancy announcement carefully and have all required information available. Failure to submit a resume that contains all of the required information may result in loss of consideration. Your application must be received no later than midnight Eastern Time on the closing date of the announcement.
You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces.
NASA does not accept uploaded resumes created outside of the USAJOBS resume builder process. Additionally, NASA does not accept documents attached through the USAJOBS' document attachment feature.
Once you submit your resume to NASA, you will be transferred to a NASA website and asked to complete a short series of NASA-specific questions. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.
If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Unavailable', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
Due to COVID-19, we are unable to take hard copy applications at this time. If you are having issues applying, please reach out to msfc-staffing@mail.nasa.gov and let them know the announcement number and issue BEFORE the announcement closes. The NASA Shared Services Center (NSSC) staffing unit will review the request and, if accepted, The NASA Resume Operations Center (ROC) will work with you to have your resume and supplemental information scanned into the system.
If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.
NASA's Resume Operations Center
4200 Rideout Road, Mailstop HS50
Marshall Space Flight Center, AL 35812
US
Next steps
If you are found to meet the qualification and eligibility requirements, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
