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Duties

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Innovation and transformation is central to this position. As the Director for CDC's Digital Services Office you will have the opportunity to shape full stack digital services provided to the enterprise from cloud, to identity, to product management. You will also play a significant role in their contribution to CDC's and public health's ongoing Data Modernization Initiative.

As Director, Digital Services Office (DSO), you will:

Report directly to the CDC Chief Information Officer (CIO) with responsibility for modernizing the DSO to provide cutting-edge digital services to CDC, including, but not limited to, agile application development, robust enterprise cloud services, advanced data analytics, and visualization capabilities;
Establish a vision, strategy, and operational plan that will result in a transformed organization to leverage modern technology including unlimited access, unlimited reach and unrivaled intelligence to improve the mission of public health;
Maintain and enhance a robust, secure, and reliable network infrastructure to meet the technology needs of CDC now and in the future to perform critical mission functions to support the nation's health;
Manage the planning, direction, and execution of a budget to optimize delivery and increase the collective responsiveness of digital services on an enterprise-wide basis and CDC-wide contracts for digital products and services;
Provide recommendations for future directions to the CIO or Deputy CIO on relevant industry practices and federal guidance and offer solutions that emphasize customer-centered, outcomes-focused digital services;
Direct the processes that create an organization focused on continuous improvement to incorporate user feedback, best practices within the industry, changing agency needs, and emerging technologies in the marketplace;
Manage the CDC-wide IT infrastructure continuity of operations and disaster recovery capabilities ensuring integrity, availability, security and recoverability of critical data and systems;
Represent the OCIO and CDC in meetings with HHS, other federal agencies and external partners, as well as provide advice and information on DSO services and programs to CDC senior management and Center, Institute, and Office Directors;
Supervise a highly technical staff of CDC technologists, computer scientists, network engineers, product managers, data scientists, and informaticians within DSO and OCIO to provide exceptional services to the agency;
Partner with other offices within the OCIO and CDC for delivery of digital services by collaborating with experts on a wide range of technical and non-technical areas.

Requirements

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Conditions of employment

Direct Deposit: All federal employees are required to have salary payments made by direct deposit to a financial institution of their choosing.
All qualification requirements must be met by the closing date of the announcement.
Drug screening required.
Recruitment and Relocation incentives may be authorized.
Moving expenses may be authorized.
You must serve a one-year probationary period unless you previously completed one year in the Senior Executive Service.
This position requires completion of a public financial disclosure report.
Background and/or Security investigation, if selected for position.
U.S. citizenship is required.
Resume, no more than five (5) numbered pages, recommended.

Qualifications

All competitive candidates for SES positions with the federal government must demonstrate leadership experience indicative of senior executive level management capability. This executive experience includes serving in a managerial capacity to a large and diverse organization with responsibility for promoting economy, efficiency, and effectiveness in the administration of programs and operations. To meet the qualification requirements for this position, you must show in your resume that you possess the six Fundamental Competencies, the five Executive Core Qualifications (ECQs), and the Professional/Technical Qualifications (PTQs) listed below. Your resume should emphasize levels of responsibility, scope, and complexity of programs managed, program accomplishments, and results.

SPECIALIZED EXPERIENCE REQUIREMENT
You must have one year of specialized experience directly related to the position that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position to include senior-level managerial and leadership experience with providing supervisory oversight to large and diverse workforce responsible for promoting economy, efficiency, and effectiveness in the administration of a digital services organization that includes IT and data infrastructure, cloud ecosystems, and product portfolios.

FUNDAMENTAL COMPETENCIES
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

EXECUTIVE CORE QUALIFICATIONS (ECQs)
1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4. Business Acumen: The ability to manage human, financial, and information resources strategically.

5. Building Coalitions: The ability to build coalitions internally and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

PROFESSIONAL/TECHNICAL QUALIFICATIONS (PTQs)
This position also requires that you have PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume.

1. Senior-level experience leading a workforce on large, diverse, and complex digital services requirements through user engagement services, resource management, and performance outcomes.

2. Senior-level experience managing enterprise functions for a digital services portfolio of multiple projects, systems, and acquisitions.

3. Knowledge of regulations, policies, and guidance to meet compliance standards for information, data, security, and systems in digital services environment and administrative arena.

4. Ability to inject and manage large-scale innovation and change management initiatives for a comprehensive digital services program that maximizes the goals and objectives of a major organization.

5. Ability to establish and maintain working relationships and partnerships to convey and obtain information that will enhance the organization's digital services program with individuals and constituents such as senior-level officials, government and non-government agencies, private sector, and digital services vendors.

It is strongly recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs. https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/#url=Overview

You can find additional information on the proper preparation of ECQs on OPM's website at http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf. You are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide.

If selected, you will be required to complete an ECQ package by drafting narratives for each of the ECQs to be certified by an OPM Qualifications Review Board (QRB) prior to being appointed to the position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft ECQs.

Education

This job does not have an education qualification requirement.

Additional information

Salary for SES positions varies depending on qualifications. The annual salary range is at the top of this announcement. This position might be eligible for performance bonuses and performance-based pay adjustments.

STANDARDS OF CONDUCT/FINANCIAL DISCLOSURE
CDC Financial Disclosure: HHS fosters a work environment committed to government ethics. Through its ethics program, HHS seeks to prevent conflicts of interest on the part of executive branch employees. A conflict-free HHS allows its public servants to make impartial decisions based on the interests of the public when carrying out governmental responsibilities, to serve as good stewards of public resources, and to loyally adhere to the Constitution and laws of the United States. As an executive branch employee, you will be subject to the Standards of Ethical Conduct and the criminal conflict of interest statutes. An introduction to federal ethics will be available during orientation. You must complete the remainder of your initial ethics training during your first three months at HHS. Further details on this will be provided during orientation.
You might be required to a file a public or confidential financial disclosure report within 30 days of your appointment. You will receive formal notification if a disclosure report is required. This can require information such as recent sources of income, financial interests you hold, and outside activities you participate in, as well as similar information from a spouse or any dependent children. If you have questions, please contact the Deputy Ethics Counselor or Ethics Coordinator for your office, which you can find here: https://www.hhs.gov/about/agencies/ogc/contact-ogc/agency-deputy-ethics-counselors-and-ethics-coordinators/index.html

Security and Background Requirements
If you have not previously completed a background security investigation, one will be required. Appointment will be subject to your successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation might be required at a later time. All information concerning your qualifications is subject to investigation. False representation can be grounds for non-consideration, non-selection, or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates you to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Veteran's Preference does not apply to SES.

To view the questionnaire, click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10885791

If you are unable to apply online or need to fax a document(s), view the following link for information regarding an Alternate Application

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume with no more than five (5) numbered pages is recommended.

A multi-step process is used to evaluate and refer applicants:

1. Minimum requirements: Your application must show that you meet all requirements including the education and/or experience required for this position. You may be rated "not qualified" if you do not possess the qualification requirements for the position. If your application is incomplete, you may be found "ineligible".

2. Rating: A panel of subject matter experts will review your application and evaluate your qualifications for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selecting official.

3. Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview.

Your supporting documents are an integral part of the process for determining your qualifications for the position. If your responses are not supported by your resume, you will be eliminated from consideration. After reviewing your resume and supporting documentation, if a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Incomplete or late applications will not receive further consideration.

The application process to recruit for this position is the RESUME BASED method. Separate written narratives addressing the ECQs and PTQs will not be considered at this time. Evidence of your qualifications for the ECQs and PTQs must be clearly demonstrated in your resume, no more than five (5) pages are recommended.

Required Documents

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You are required to submit the following documents to be considered for the position:

1. Resume with numbered pages that contains your full name, address, and phone number, no more than five (5) numbered pages are recommended; Education (College/University name, address, major of study, type and year of degree); Work Experience (Job title, employer's name and address, month and dates of employment, hours per week, salary, supervisor's name and phone number); Evidence of experience which addresses the ECQs and PTQs; Other qualifications (job-related training courses, skills, certifications and licenses, honors, awards, and special accomplishments);

NOTE: The upload process for the USAJOBS resume template or Word document might cause your resume to be longer than five (5) numbered pages. Your resume should be submitted with numbered pages. Please verify the number of pages before you submit your application. Your resume with no more than five numbered (5) pages is recommended.

2. Cover letter (optional);

3. Online Assessment Questionnaire.https://apply.usastaffing.gov/ViewQuestionnaire/10885791~

4. Proof of OPM SES Qualifications Review Board certification (including OPM-approved SES Candidate Development Program graduates), if applicable.

If you are currently, or were previously, a federal employee, submit:

5. An SF-50 showing your current or former civil service status.

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.

NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official. Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Help

You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on 09/04/2020 of this announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. If applicable, you will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you cannot apply online:
You are encouraged to apply online. If you are unable to apply online, please use the Alternate Application link listed in the Additional Information section of this vacancy announcement. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.

Public Health Service (PHS) Commissioned Corps Officers interested in applying for this position to serve in the SES must resign their commission if selected. PHS CC Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement and referred as CC personnel and not as conversion to an SES appointment.

Agency contact information

CDC HELPDESK

Phone: (770) 488-1725
Email: HRCS@CDC.GOV

Address: CDC OD, Office of the Chief Operating Officer OCOO
1600 Clifton Road, N.E.
Atlanta, GA 30333
US

Next steps

You will receive an email informing you of the receipt of your application. Best qualified candidates may be referred for an interview and may be required to undergo a reference check. You will be notified of the outcome by email using the email address on file in the Application Manager system, or by postal mail if no email address was provided by you during the application process. OPM may review qualifications and make recommendations on final selections to the approving authority. We expect to make a selection within 90 days of the closing date of this announcement.

Required Documents

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You are required to submit the following documents to be considered for the position:

1. Resume with numbered pages that contains your full name, address, and phone number, no more than five (5) numbered pages are recommended; Education (College/University name, address, major of study, type and year of degree); Work Experience (Job title, employer's name and address, month and dates of employment, hours per week, salary, supervisor's name and phone number); Evidence of experience which addresses the ECQs and PTQs; Other qualifications (job-related training courses, skills, certifications and licenses, honors, awards, and special accomplishments);

NOTE: The upload process for the USAJOBS resume template or Word document might cause your resume to be longer than five (5) numbered pages. Your resume should be submitted with numbered pages. Please verify the number of pages before you submit your application. Your resume with no more than five numbered (5) pages is recommended.

2. Cover letter (optional);

3. Online Assessment Questionnaire.https://apply.usastaffing.gov/ViewQuestionnaire/10885791~

4. Proof of OPM SES Qualifications Review Board certification (including OPM-approved SES Candidate Development Program graduates), if applicable.

If you are currently, or were previously, a federal employee, submit:

5. An SF-50 showing your current or former civil service status.

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.

NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official. Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

How to Apply

Help

You must submit the complete online application and documentation specified in the Required Documents by 11:59 PM (EST) on 09/04/2020 of this announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. If applicable, you will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you cannot apply online:
You are encouraged to apply online. If you are unable to apply online, please use the Alternate Application link listed in the Additional Information section of this vacancy announcement. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.

Public Health Service (PHS) Commissioned Corps Officers interested in applying for this position to serve in the SES must resign their commission if selected. PHS CC Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement and referred as CC personnel and not as conversion to an SES appointment.

Agency contact information

CDC HELPDESK

Phone: (770) 488-1725
Email: HRCS@CDC.GOV

Address: CDC OD, Office of the Chief Operating Officer OCOO
1600 Clifton Road, N.E.
Atlanta, GA 30333
US

Next steps

You will receive an email informing you of the receipt of your application. Best qualified candidates may be referred for an interview and may be required to undergo a reference check. You will be notified of the outcome by email using the email address on file in the Application Manager system, or by postal mail if no email address was provided by you during the application process. OPM may review qualifications and make recommendations on final selections to the approving authority. We expect to make a selection within 90 days of the closing date of this announcement.