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This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

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Supports the research, development, test evaluation, operation maintenance and/or supports the pre-launch and launch telecommunication software/hardware ground data systems for the Launch Services Program.
Assists in performing systems analysis, supports the development of specifications, and supports the implementation of software/hardware to fulfill Launch Services Program (LSP) requirements for communication systems.
Supports the interfaces with launch providers, spacecraft, and telecommunications service providers to design critical systems for spacecraft processing and launch operations.
Supports the interfaces with launch conductors, test directors, and launch management during operations to troubleshoot and resolve anomalies and system failures in real-time.
Works with system administrators on IT Security to ensure solutions continue to comply with federal laws, regulations, policies and standards.
Has knowledge of Software/hardware encompasses networking such as MPLS, VLANs and QoS, to support the Ground System Integration Branch.
Duties described above are at the full-performance level. Duties assigned at a lower grade level will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.

Requirements

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Conditions of employment

This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
A one-year trial period may be required
Position subject to a pre-employment drug test
Position subject to pre-employment background investigation

Qualifications

In addition to the basic education requirement, you must have one year of specialized experience equivalent to the next lower grade level, which has equipped you with the particular competencies needed to successfully perform the duties of the position described above.

To Qualify for the GS-07: Applicants must meet one of the following requirements in addition to the Basic Education Requirement:

a. One year of appropriate professional experience at least equivalent to the GS-5 grade level. Specialized experience includes performing duties such as applying knowledge of the theories, practices and principles of computer software and/or electrical hardware/software; or

b. One full academic year of graduate level education in an appropriate field, or any equivalent combination of experience and graduate study; or

c. Completion of all requirements for a bachelor's degree which meets one of the following SUPERIOR ACADEMIC ACHIEVEMENTS STANDARDS:

1. Standing in the upper third of college class or major subdivision at time of application; or

2. Grade point average of 2.9 of a possible of 4.0 or its equivalent for all courses completed at time of application or during last two years of undergraduate curriculum; or

3. Grade point average of 3.5 of a possible 4.0 or equivalent for all courses completed in a qualifying major field of study at time of application or during last two years of undergraduate curriculum; or

4. Election to membership in a national honorary society (other than freshman society) that meets the requirements of the Association of College Honor Societies.

d. Twelve months of student trainee experience that includes at least one work period equivalent to GS-5 or at least 15 months of appropriate student trainee experience which includes one work period equivalent to the GS-4; or

e. Successful completion of a five year program of study of at least 160 semester hours; or

f. A professional engineering degree and up to 12 months experience as a technician or technologist equivalent to at least the GS-5 level; or

g. Successful completion of all requirements for two bachelor's degrees, one in an appropriate field of science or engineering; or

h. Six months aggregate of specialized experience or training, including three months gained after the junior year in a sub-professional, semiprofessional or technician status; or

i. Honors or elective positions indicating leadership other than scholastic, provide that academic standing was in upper half of graduating class; or

j. Patterns of courses which have unusual preparatory value or direct relatedness to the advertised position.

To qualify for the GS-09: Applicants must meet one of the following requirements in addition to the Basic Education Requirement:

a. One year of professional experience in an appropriate field at least equivalent in difficulty and responsibility to GS-7 in the Federal service within or closely related to the specialty for which application was made. Specialized experience includes performing duties such as applying theories, practices and principles of computer software and/or electrical hardware/software to support communication systems; or

b. Completion of all requirements for a master's or equivalent graduate degree in an appropriate field; or

c. Completion of two full academic years of graduate education in an appropriate field; or

d. An equivalent combination of experience and graduate study.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Please spell out all acronyms.

Education

Basic Education Requirement: A bachelor's degree from an accredited college or university with major study in Aeronautical Engineering, Aeronautics, Aerospace Engineering, Architecture, Astronautical Engineering, Astronautics, Astronomy, Astrophysics, Biomedical Engineering, Ceramic Engineering, Ceramics, Chemical Engineering, Chemistry, Civil Engineering, Computer Engineering, Computer Science*, Life Science, Earth and Planetary Science, Electrical Engineering, Electronics Engineering, Geology, Geophysics, Industrial Engineering, Materials Engineering, Materials Science, Mathematics (Pure or Applied), Applied Mechanics, Engineering Mechanics, Mechanical Engineering, Metallurgical Engineering, Metallurgy, Meteorology, Nuclear Engineering, Nuclear Engineering Physics, Oceanography, Optical Engineering, Physics, Applied Physics, Engineering Physics, Space Science, Structural Engineering, Welding Engineering or other appropriate physical science or engineering field.

Degrees in engineering technology are not considered to be qualifying for this position.

Required college majors for applicants qualifying on the basis of undergraduate or graduate education only:
Aeronautical Engineering, Aeronautics, Aerospace Engineering, Astronautical Engineering, Astronautics, Astronomy, Astrophysics, Chemical Engineering, Electrical Engineering (except power), Electronics Engineering, Applied Mechanics, Mechanical Engineering, Engineering Mechanics, Nuclear Engineering, Nuclear Engineering Physics, Oceanography, Optical Engineering. Other majors will qualify if the major includes or is supplemented as follows: Biomedical Engineering, Chemistry, Computer Science, Computer Engineering, Mathematics (Pure or Applied), Physics, Applied Physics, Engineering Physics (or other related field), if includes or is supplemented by two courses in solid state physics, materials, optics, statics and dynamics, electricity and electronics, electron optics, kinetic theory of gases, electromagnetic propagation or radiation, semiconductors, vibration, high vacuum theory, information theory or heat transfer.

*Note: Curriculum must include 30 semester hours of course work in a combination of mathematics, statistics and computer science that provided in-depth knowledge of the following: (1) theoretical foundations and practical applications of computer science, including digital computer system architecture and system software organization, the representation and transformation of information structures and the theoretical models for such representations and transformations; and (2) essential mathematical and statistical techniques. Of the 30 semester hours, 15 must be in any combination of statistics and mathematics which includes differential and integral calculus.

U.S. Engineering degrees must have been awarded from a college or university school of engineering with at least one curriculum accredited by the Engineering Accreditation Commission (EAC) of the Accreditation Board for Engineering and Technology (ABET). To find out if a degree meets this requirement, go to http://www.abet.org.

Foreign Engineering degrees must be recognized by a Mutual Recognition Agreement (MRA), often known as accords These are non-governmental agreements among organizations that accredit academic degree programs. MRAs recognize the substantial equivalence of mature accreditation systems and programs accredited by signatory organizations within their jurisdictions. For a listing of Signatories, please visit, https://www.abet.org/global-presence/mutual-recognition-agreements/is-your-program-recognized/.

Science and other related degrees must have been awarded from colleges or universities that are accredited by recognized accrediting organizations. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.

Official transcripts will be required at the time of selection to verify that you meet the educational requirement or substitution.

Additional information

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:

Indicate your eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility.

Be well qualified for this position to receive consideration. See 'How You Will Be Evaluated' for NASA's definition of well qualified.

Be prepared to submit proof that you meet the requirements for CTAP/ICTAP if you are selected for the position. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.

Identification of promotion potential in this position does not constitute a commitment or an obligation on the part of management to promote the employee. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher level duties.

As identical vacancies are identified, additional selections may be made.

You must meet qualifications requirements by the closing date of this announcement.

This appointment may be extended beyond the initial appointment date, for a period not to exceed a total of six years.

Current Federal civilian employees may apply for this position. If selected, a break in service of at least 4 calendar days may be required prior to appointment to this position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This position is announced under Direct Hire authority. A Human Resources Specialist will review your resume to determine if you meet the qualifications and eligibility requirements as listed in 'Requirements'.

CTAP and ICTAP candidates will be assessed using NASA STARS, an automated system that matches the competencies extracted from your resume to the competencies identified by the selecting official for the position. Based on the competencies you match, you are placed in one of three categories identified as 90, 80, or 70 point quality categories, which are defined as:

90 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and has experience in the same or similar job that has demonstrated superior proficiency in the primary requirements of the position.

80 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and demonstrates satisfactory proficiency in the primary requirements of the position.

70 pt. Category - Fails to meet criteria described in the 80 pt. category.

For the purpose of the CTAP and ICTAP, candidates rated in the top quality (90 pt.) category are considered well-qualified.

Help

Before you begin the application process, please read the vacancy announcement carefully and have all required information available. Failure to submit a resume that contains all of the required information may result in loss of consideration. Your application must be received no later than midnight Eastern Time on the closing date of the announcement.

You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces.

NASA does not accept uploaded resumes created outside of the USAJOBS resume builder process. Additionally, NASA does not accept documents attached through the USAJOBS' document attachment feature.

Once you submit your resume to NASA, you will be transferred to a NASA website and asked to complete a short series of NASA-specific questions. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.

If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Unavailable', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.

Due to COVID-19, we are unable to take hard copy applications at this time. If you are having issues applying, please reach out to msfc-staffing@mail.nasa.gov and let them know the announcement number and issue BEFORE the announcement closes. The NASA Shared Services Center (NSSC) staffing unit will review the request and, if accepted, The NASA Resume Operations Center (ROC) will work with you to have your resume and supplemental information scanned into the system.

If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.

Agency contact information

NASA Staffing Services

Phone: 1-877-677-2123
Email: nssc-contactcenter@nasa.gov

Address: NASA's Resume Operations Center
4200 Rideout Road, Mailstop HS50
Marshall Space Flight Center, AL 35812
US

Next steps

If you are found to meet the qualification and eligibility requirements, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.

Required Documents

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NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Before you begin the application process, please read the vacancy announcement carefully and have all required information available. Failure to submit a resume that contains all of the required information may result in loss of consideration. Your application must be received no later than midnight Eastern Time on the closing date of the announcement.

You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces.

NASA does not accept uploaded resumes created outside of the USAJOBS resume builder process. Additionally, NASA does not accept documents attached through the USAJOBS' document attachment feature.

Once you submit your resume to NASA, you will be transferred to a NASA website and asked to complete a short series of NASA-specific questions. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.

If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Unavailable', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.

Due to COVID-19, we are unable to take hard copy applications at this time. If you are having issues applying, please reach out to msfc-staffing@mail.nasa.gov and let them know the announcement number and issue BEFORE the announcement closes. The NASA Shared Services Center (NSSC) staffing unit will review the request and, if accepted, The NASA Resume Operations Center (ROC) will work with you to have your resume and supplemental information scanned into the system.

If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.

Agency contact information

NASA Staffing Services

Phone: 1-877-677-2123
Email: nssc-contactcenter@nasa.gov

Address: NASA's Resume Operations Center
4200 Rideout Road, Mailstop HS50
Marshall Space Flight Center, AL 35812
US

Next steps

If you are found to meet the qualification and eligibility requirements, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.