Clarification from the agency

United States Citizens

This position is located within the Office of Information Management and Technology, Export Import Bank of the United States. The position will serves as Deputy Director of Business Solutions and Data and Reporting Disciplines Division with shared responsibility for managing technology and teams associated with all applications included within the assigned portfolio.

At the full performance level, duties include, but are not limited to:

• Develops and maintains a 5-year strategic plan for continuous enhancement / replacement of business and data and reporting solutions. This process includes development of "As-Is" and "To-be Architectures". Architectures include overall perspectives of business users points of views, and business applications and data. Performs gap analysis between the "As-Is" and "To-Be Architectures" and recommends and prioritizes roadmaps/plans to transition from "As-Is" to the "To-Be Architectures".
• Research new IT technologies in order to assess capabilities, modernize and enhance EXIM's business and data and reporting solutions. Ensures that new technologies are consistent with the Agency's IT Strategic Plan. Accesses the viability of new technologies based on technical capabilities, business functions, implementation and operations costs.
• In collaboration with management, directs preparation of reports, develops performance plans, measures and evaluates performance, and provides guidance and mentoring.
• Manages contract budgets, software and personnel for the program area. Provides required monetary funding and justifications of necessary applications and systems for inclusion into the overall Office budget.
• Performs Program Management, focusing on project initiation and execution. Establishes and implements EXIM Project Management Methodology and Processes. Establishes and Implements CPIC (Capital Planning and Investment Control) like processes to create project proposals and prioritize projects based on the strategic planning goals and priorities. Develops documents such as business case, cost benefit analysis, and budget proposals to support this work. Establishes and implements processes to manage approved projects, such as FAC-PM (Federal Acquisition Certification for Program and Project Managers. Analyzes project performance, monitors project progress against plan, and ensures accurate and timely project status's and metrics are generated for all IT projects. Leads and oversees preparing for and making presentations of programmatic documentation for/to senior management.
• Manages business and data reporting solutions by interacting with business stakeholders. Through these interactions develops an understanding organizations business functions, current issues and future needs. Performs operations and maintenance of business and data and reporting solutions.
• Oversees applications involving E-Commerce, Underwriting, and Asset Management solutions allowing customers to apply for EXIM's products (Loans, Loan Guarantees, and Insurance) online, and review status of their applications. This application allows customers to file claims based on purchased products; allows EXIM to process and underwrite customer applications; and allows EXIM to manage customer's Loans, Loan Guarantees, and Insurance, perform annual risk assessment of customers, and process recovery of funds; (2) Customer Relationship Management solution that supports business development and sales in finding leads and turning leads into deals and provides a 360-degree view of our customers; (3) Master Data Management System containing a database of EXIM participants (including borrowers, exporters, lenders, etc.), provides an electronic interface with all systems. These systems allow participants to insert, update, or view records. Such systems also provide manual interface for editing records, and include data cleaning tools such as deduplication, (4) Financial Management System that provides financial management functionality and data to support CFO initiatives and programs; (5) Data Management Systems that collect and Aggregate Key Data into EXIM's Data Warehouse; provides Business Intelligence Reports, Dashboards, and Visualizations, and performs Data Management to include Data Quality and Data Governance; and, (6) Develops operational processes to ensure reliability and availability and security of other assigned applications. Develops and monitors operational metrics for applications assigned to the Division.
• Develops roadmaps for contracting, considering EXIM's IT's Strategic Plan goals, and objectives. Executes contracting as required for specific projects and operations. Develops and evaluates procurement documents (Statement of Work, Cost Estimates) vendor proposals, and manages awarded contracts.

Conditions of employment

• U.S. Citizenship
• Background and Security/Suitability Investigation
• You may be required to serve a one year probationary period
• Specialized experience MUST be documented on your resume
• Current or Former Political Appointees: If you are, or have been employed in the last 5 years, you must reveal this information. Failure to do so may result in disciplinary action with removal from Federal Service. More under Additional Information.

Qualifications

Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work):

GS-15: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-14 level in the Federal Government. Specialized experience includes:

• Experience developing and maintaining a 5-year strategic plan for continuous enhancement/replacement of business and data and reporting solutions
• Experience researching new IT technologies in order to assess capabilities, modernize and enhance business and data and reporting solutions
• Experience focusing on project initiation and execution while considering an IT office's Strategic Plan goals and objectives
• Experience overseeing the implementation and maintenance of business and data and reporting solutions
• Experience overseeing and/or managing budgets and staff

In addition to the Specialized Experience noted above, applicants must also meet and demonstrate the IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high quality products and services; is committed to continuous improvement. Effectively manages customer relationships.
• Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate.
• Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations.

Education cannot be substituted for experience at the GS-15 grade level.

For qualification determinations, your resume must contain the following for each work experience listed:

• Organization/Agency's Name
• Title
• Salary (series and grade, if applicable)
• Start and end dates (including the month and year)
• Number of hours you worked per week
• Relevant experience that supports your response to the specialized experience that is stated in the job announcement

If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Additional information on the qualification requirements is outlined here.

All requirements must be met by 07/15/2020, the closing date of the announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the job opportunity announcement closes, a careful evaluation of your resume and supporting documentation will be made, and compared against your responses to the assessment questionnaire to determine if you meet the job qualifications; and to the extent to which your application shows that you possess the competencies associated with this position. If you are found qualified for this position and meet or exceed a predefined rating threshold from your questionnaire responses, you will be contacted by email to submit additional assessments such as work samples, short essays, or other appropriate assessments within one or two weeks of the job announcement closing. If you do meet the rating threshold to move to the next evaluation state, you will be notified promptly by email.

Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

The Category Rating method will be used to evaluate applicants. All qualified applicants will be assigned to one of the following categories:

• Best Qualified - Meets the minimum qualification requirements and excels in most of the job related competencies.
• Well Qualified - Meets the minimum qualification requirements and satisfies most of the job related competencies.
• Qualified - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies to a substantive degree.

This Category Rating method does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied.

Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAJobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note: Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.