This position is located in the Office of the Secretary of Transportation, in the Resource Management Office (RMO) of the Office of the Chief Information Officer (OCIO). You will serve as a communications Specialist and communications project manager.
Summary
This position is located in the Office of the Secretary of Transportation, in the Resource Management Office (RMO) of the Office of the Chief Information Officer (OCIO). You will serve as a communications Specialist and communications project manager.
Organize and oversee communication related to IT events and activities, including coordinating the logistics, run of show and related materials for OCIO meetings and events.
Draft and edit speeches, articles and other communication materials.
Evaluate and assess the effectiveness of communication plans, strategies, and outreach projects that effectively convey the organization’s priorities and increase awareness of information technology issues and services.
Be responsible for a variety of communication materials including developing and coordinating the implementation of communication project management, managing content development, developing and managing OCIO branding and marketing, managing OCIO digital content, creating and analyzing relevant surveys, and coordinating with the change management team.
Develop and maintain a coordinated network of information sharing among internal staff to integrate communications efforts across the organization.
Collaborate with the OCIO leadership to recommend and implement a proactive communications program.
Collaborate and coordinate the development of graphics design projects, including reports, posters, presentations, newsletters, videos, illustrations, logos, infographics, and exhibits, involving writing and editing using plain language that explains complex information technology language or IT policy programs for various audiences.
Write, edit and provide technical assistance for a variety of publications for internal and external audiences. Coordinate content, graphic design, video, or social media activities.
The ideal candidate should have experience managing Information Technology (IT) related communications programs for an enterprise IT environment. Individual will have experience drafting and editing change management messaging in plain language as well as developing, implementing, and leading communication plans for enterprise IT initiatives. Individual will also have experience and expertise in social media management.
Submit application and resume online by 11:59 PM EST on the closing date.
Required documents must be submitted by the closing date.
CONDITIONS OF EMPLOYMENT:
SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).
Qualifications
To meet the minimum qualifications for this position, you must meet the specialized experience requirements.
To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include:
Experience creating and implementing organizational change management communications plans that utilize diverse modes of communication, including social media, visual materials, and other internal avenues.
Experience designing and writing project and other promotional materials (e.g. social media content, technical reports, brochures, website content, and other materials), and planning and facilitating stakeholder outreach events
Experience translating technical information into plain language for a non-technical audience.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Technical Competence - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
Communications and Media - Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, and visual media.
For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
EEO STATEMENT: The Department of Transportation (DOT) maintains a model federal work environment that is free of discrimination. DOT ensures equal employment opportunity for employees and applicants for employment, regardless of race, color, national origin, religion, sex (including pregnancy and gender identity), genetic information, age, disability, sexual orientation, or protected activity.
This vacancy may be used by any DOT agency to fill similar positions within 90 days.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
To compete with U.S. Citizens: If you meet the qualification requirements, your application will be placed in one of four categories: Platinum, Gold, Silver or Bronze, which is based upon your responses to the vacancy questions. Within these categories, applicants eligible for veteran's preference that have provided supporting documents will receive selection priority over non-veterans. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.
To compete with other competitive status government employees: If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.
Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position, must indicate interest in the assessment. In eligibility question 14: select Yes/Other/Former Incumbency of a Position brought into the Competitive Service. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.
All applicants: Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. The Automated Staffing Office is ultimately responsible for determining your final rating.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy. Formatted resumes can be uploaded when you arrive at the DOT application system. For assistance with the resume builder, please visit: https://www.usajobs.gov/Help/how-to/account/documents/resume/build/
The following is a list of documents that are only required based on the type of position and consideration for which you are applying.
TRANSCRIPTS - Transcripts are REQUIRED if there is a stated education requirement for the series OR if you are substituting education for experience. The transcripts need not be official, but must show that you meet the stated education requirements, including specific major or class requirements. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
If you have previously held a government position in the same series as this position, you may be able to provide an SF-50 showing that you have already qualified and worked in the federal service in this series.
PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and will be forwarded to the selecting official as support in consideration of your application in the evaluation process. To receive due weight, you must submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. superior performance awards, special act or achievement awards, quality step increases, etc.).
VETERANS: Your last DD214, Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility. It need not be official.
If you are applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214.
If you are claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
If you are applying to a vacancy opened Status and you are requesting consideration under Veteran's Employment Opportunity Act (VEOA) (https://www.fedshirevets.gov/job/shav/#veoa), you need to provide a copy of your last DD214, which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.
STATUS APPLICANTS: If seeking eligibility consideration as status/agency/DOT employee, you must provide proof of eligibility in the form of an SF-50. Your SF-50 must verify the highest grade held competitively, full performance level of position, and eligibility as a status applicant.
DO NOT submit an award 50- these are often incomplete and do not verify grade or status eligibility
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85 or falling in the Gold Category) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than midnight Eastern Time on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, OFFICE OF THE SECRETARY
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com. (Select "My USAJOBS" and click "Applications"). Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Ratings will be determined based on the documents and information received by the closing date. Qualified candidates will be assigned a category, not including points that may be assigned for veterans' preference. If the vacancy is advertised under status, your application will be scored on a scale between 70 - 100. The most highly qualified candidates are then referred to the hiring manager for further consideration. If the vacancy was advertised under category rating, then the appropriate veteran's preference will be applied. If you are selected for an interview, we will contact you directly. Once the position is filled, we will notify all applicants of their final status.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL Applicants must provide a resume that fully supports the required specialized experience and was created within USA Jobs Resume Builder and respond to the vacancy questions by the closing date of the vacancy. Formatted resumes can be uploaded when you arrive at the DOT application system. For assistance with the resume builder, please visit: https://www.usajobs.gov/Help/how-to/account/documents/resume/build/
The following is a list of documents that are only required based on the type of position and consideration for which you are applying.
TRANSCRIPTS - Transcripts are REQUIRED if there is a stated education requirement for the series OR if you are substituting education for experience. The transcripts need not be official, but must show that you meet the stated education requirements, including specific major or class requirements. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
If you have previously held a government position in the same series as this position, you may be able to provide an SF-50 showing that you have already qualified and worked in the federal service in this series.
PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and will be forwarded to the selecting official as support in consideration of your application in the evaluation process. To receive due weight, you must submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. superior performance awards, special act or achievement awards, quality step increases, etc.).
VETERANS: Your last DD214, Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility. It need not be official.
If you are applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214.
If you are claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
If you are applying to a vacancy opened Status and you are requesting consideration under Veteran's Employment Opportunity Act (VEOA) (https://www.fedshirevets.gov/job/shav/#veoa), you need to provide a copy of your last DD214, which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.
STATUS APPLICANTS: If seeking eligibility consideration as status/agency/DOT employee, you must provide proof of eligibility in the form of an SF-50. Your SF-50 must verify the highest grade held competitively, full performance level of position, and eligibility as a status applicant.
DO NOT submit an award 50- these are often incomplete and do not verify grade or status eligibility
DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85 or falling in the Gold Category) and provide all of the following documents:
your most recent performance appraisal,
the proof of eligibility letter from the Agency, and
your most current SF-50, displaying current series and grade.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than midnight Eastern Time on the closing date of the announcement.
To begin, click the "Apply Online" button on the job announcement posting.
Follow the directions to register, submit all required documents and complete the assessment questionnaire.
You may review your saved application(s) at https://my.usajobs.gov.
If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov
DOT, OFFICE OF THE SECRETARY
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States
Next steps
You may check your application status by logging into USAJobs.com. (Select "My USAJOBS" and click "Applications"). Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Ratings will be determined based on the documents and information received by the closing date. Qualified candidates will be assigned a category, not including points that may be assigned for veterans' preference. If the vacancy is advertised under status, your application will be scored on a scale between 70 - 100. The most highly qualified candidates are then referred to the hiring manager for further consideration. If the vacancy was advertised under category rating, then the appropriate veteran's preference will be applied. If you are selected for an interview, we will contact you directly. Once the position is filled, we will notify all applicants of their final status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
