The incumbent serves as a confidential assistant to the Chief Operating Officer (COO) and acts as an office manager for the group. The position requires high degree of discretion in supporting OCOO, including handling activities that will lessen the Chief Operating Officer's workload and address his/her time constraints.
Summary
The incumbent serves as a confidential assistant to the Chief Operating Officer (COO) and acts as an office manager for the group. The position requires high degree of discretion in supporting OCOO, including handling activities that will lessen the Chief Operating Officer's workload and address his/her time constraints.
Serves as the lead for all other employees performing similar functions in the OCOO's subordinate offices and serves as liaison with the similar staff in the office of the Director or in any administrative working groups.
Serve as the confidant and personal assistant to the COO and will be relied upon as valued member of a dynamic team with responsibility for managing the subordinate offices of the Division.
Accomplishes special projects as directed by the COO. Researching and/or analyzing complex program issues. Determines pertinent issues and collects relevant information from a wide variety of sources. Reviews information and applies standard analytical techniques.
Assists in studies and developing methods to improve the accuracy, adequacy, and timeliness of disseminating information about projects and programs to managers throughout OCOO. Must consider the information needs, interests, and level of detail needed to satisfy a wide variety of user requirements.
Manages office operations, which includes managing COO's calendar with complete authority for time commitments. Schedules meetings and makes arrangements, such as preparing agendas, notifying participants, and arranging luncheons and similar matters. Ensures all official protocol obligations are met. Makes travel arrangements for the COO and his/her staff.
Acts as office manager for OCOO, ensuring that practices and procedures used by other OCOO administrative staff are consistent with those of the Office of Chief Operating Officer.
Develops practices and procedures for OCOO administrative staff where necessary.
Prepares agendas for and OCOO periodic training in all phases of secretarial work such as correspondence, telephone procedures, publications, directives, reports, and public relations responsibilities.
Establishes and maintains effective working relationships with agency staff, members of the banking and financial community and their staffs, federal, state and local officials including Cabinet members, Congressional staffs, and the general public.
Serves as liaison on office support services. Maintains a list of all maintained and transferred files, including their locations. OCOO reception services for all visitors and telephone calls, referring each to the appropriate staff member. Places service orders in accordance with established procedures.
Manages correspondence services for an organization with a mission that affects a wide range of agency activities. Receives and tracks all correspondence directed to the OCOO front office. Determines if a response is necessary and determines the person responsible for drafting the OCOO's response. Originates correspondence on matters that do not require the Chief Operating Officer's personal attention.
The executive assistant serves as the principal administrative support position for the Division that has two or more subordinate levels
Status Candidates (Merit Promotion and VEOA Eligibles)
Males born after 12-31-59 must be registered for Selective Service
Resume and supporting documents (See How To Apply)
Suitable for Federal employment, as determined by background investigation
May be required to successfully complete a probationary period
Only experience and education obtained by the closing date of this announcement will be considered.
Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).
Qualifications
Qualifying experience for the EL-11 level includes one year of specialized experience at least equivalent to EL/GS-9 which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.
Types of specialized experience required include the following:
Provides a full range of administrative support to the head of an office, division, or agency.
Integrates computer software to generate office products (spreadsheets, reports, documents and forms).
Coordinates meetings, appearances, and engagements with, governmental agencies, industry, and special interest groups.
Oversees the office budget/expenditures by running standard reports and bring concerns to the supervisor. Initiates micro-purchases and reconcile monthly budget as appropriate.
Serves as a Records Liaison or establishes and maintains correspondences and documents for a senior official.
Develops correspondence, reports, policy documents and briefing packages for senior officials.
Coordinates and prepares travel orders, vouchers and travel arrangements, to include plans, itineraries, and other information needed for the trip.
Reviews responses, reports and memoranda to develop consolidated responses on behalf of senior officials.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
FHFA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, gender (including pregnancy, sexual orientation, and gender identity), national origin, disability (physical or mental), age (40 years of age or over), genetic information, parental status, marital status, prior protected EEO activity, political affiliation, or other non-merit factors.
REASONABLE ACCOMODATION:
FHFA provides reasonable accommodations to applicants with disabilities, except when doing so would pose an undue hardship on the Agency. If you need a reasonable accommodation for any part of the application and hiring process, please notify FHFA at (202) 649-3963. The Agency's decision on granting a reasonable accommodation will be made on a case-by-case basis.
Ethics: FHFA employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions. In addition, certain FHFA employees are prohibited from accepting compensation from Fannie Mae and Freddie Mac for a two-year period after terminating employment with FHFA. Furthermore, to avoid financial conflicts-of interest or the appearance of conflicts-of-interest, FHFA employees may need to divest or sell certain assets they, their spouse, or minor children own or control, including securities issued by Fannie Mae, Freddie Mac, or the Federal Home Loan Banks. Employees who work on Federal Home Loan Bank issues may need to sell or divest financial interests with any of the Federal Home Loan Bank members, which may include stock in bank holding companies, insurance companies, and other financial services firms. Questions regarding these requirements and prohibitions should be directed to the Office of General Counsel at (202) 649-3088.
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be rated based on your responses to the job specific questionnaire and assigned a score ranging from 70 to 100 points. The top ten candidates, and those tied for the tenth spot, will be referred for selection. All qualified non-competitive applicants will be referred.
Competencies: Administration and Management, Minimum Qualifications, Oral Communication, and Writing
All of the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references or through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing hours worked per week, dates of employment and duties performed.
2. It is strongly recommended that status candidates submit an SF 50 showing highest grade held on a permanent basis in the competitive service.
3. Other supporting documents:
Cover Letter, optional
College Transcript(s), if qualifying based on education
Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on 06/15/2020 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Janice Obeido at janice.obeido@fhfa.gov or (202) 649-3742 to obtain an alternative application.
OFFICE OF THE CHIEF OPERATING OFF
400 7th Street
Washington, DC 20219
US
Next steps
After all application packages have been received, we will review your materials to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided in his/her resume and the completed Occupational Questionnaire. Applicants deemed best-qualified may be contacted for an interview. We anticipate making a final job offer for this position within 45 days after the deadline for applications. All candidates will be notified of the final disposition.
***There is currently one vacancy available. However, should additional vacancies become available within three months from the opening date of this announcement, eligible applicants for this position may be referred for consideration for the additional position(s).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing hours worked per week, dates of employment and duties performed.
2. It is strongly recommended that status candidates submit an SF 50 showing highest grade held on a permanent basis in the competitive service.
3. Other supporting documents:
Cover Letter, optional
College Transcript(s), if qualifying based on education
Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on 06/15/2020 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Janice Obeido at janice.obeido@fhfa.gov or (202) 649-3742 to obtain an alternative application.
OFFICE OF THE CHIEF OPERATING OFF
400 7th Street
Washington, DC 20219
US
Next steps
After all application packages have been received, we will review your materials to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided in his/her resume and the completed Occupational Questionnaire. Applicants deemed best-qualified may be contacted for an interview. We anticipate making a final job offer for this position within 45 days after the deadline for applications. All candidates will be notified of the final disposition.
***There is currently one vacancy available. However, should additional vacancies become available within three months from the opening date of this announcement, eligible applicants for this position may be referred for consideration for the additional position(s).
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
