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    Duties

    Summary

    The Assistant Learning Management System (LMS) Administrator position is located in the Knowledge & Learning Unit of the Office of Staff Learning and Development. The Knowledge & Learning Unit is responsible for developing and maintaining agency-wide e-learning and managing the collection, exchange and distribution of learning resources to support Staff and Volunteers in their efforts to achieve Peace Corps goals. 

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    Responsibilities

    The Assistant Learning Management System (LMS) Administrator performs the following major duties:

    • Responsible for first level LMS help-desk tickets and issues and escalation point for the LMS lead for the support ticketing system.
    • Provides front-end administration and troubleshooting within the Moodle Learning Management System.
    • Assists in the LMS management of all courses, including but not limited to: updating course properties, enrolling users, tracking and reporting.
    • Provides recommendations to LMS Administrator, E-Learning Specialists and Course Developers to assure stable and consistent LMS functionality.
    • Manages the course and content backup process to ensure disaster recovery and policies are followed.
    • Develops and delivers technical training in the use of LearningSpace related to system/course settings, enrollments, and basic administration.
    • Maintains the user database, coordinating with key offices to create and maintain user profiles.
    • Actively participates in the Peace Corps e-learning community.

    Travel Required

    25% or less - Travel required up to 25%

    Supervisory status

    No

    Promotion Potential

    04

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/567588800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.