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    The incumbent relieves Foreign Service Officers and Civil Service program specialists and managers of significant program workload by disposing of clear-cut cases or transactions. 

    If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department.

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    • Examines incoming requests, applications, or claims for particular program actions or benefits to ensure that the information they contain is complete according to instructions and sufficient to permit decisions on their merits.
    • Records request, applications, or claims received into a database indicating the date received, type of action or benefit requested, other pertinent identifying information, and final disposition.
    • Approves or recommends approval of the request if found to be sufficient and the factual information contained on the face of the request ad in supplementary documentation clearly fulfills the legal or regulatory requirements.
    • Drafts correspondence, designs simple brochures, and makes formal presentations that explain the basic objectives and procedural requirements of the program.

    Travel Required

    Occasional travel - One to five days per month.

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/565791900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.