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Executive Director, Quality and Risk

Department of Veterans Affairs
Deputy Assistant Secretary for Information and Technology
Office of Information and Technology/Quality Performance and Risk
This job announcement has closed

Summary

The Executive Director for Quality and Risk is located in the Office of Information and Technology (OIT). OIT leads the Department of Veterans Affairs (VA) in the design, development, delivery, and deployment of IT services and solutions that are transforming the nation's veteran care system.

The Executive Director for Quality and Risk will be responsible for leading a centralized quality assurance and risk program; as well as seven subordinate offices.

Overview

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Hiring complete
Open & closing dates
05/01/2020 to 05/15/2020
Salary
$131,239 to - $197,300 per year
Pay scale & grade
ES 00
Location
1 vacancy in the following location:
District of Columbia, DC
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Senior Executive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
VA-SES-20-10796778-LR
Control number
565769000

Duties

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Some of the major duties include but are not limited to the following:

-Identify and evaluate OIT enterprise risks that imperil VA strategic objectives, and such is designated as the Deputy Chief Risk Officer for OIT.

-Design, developing and implement a centralized quality, performance, risk, process improvement and compliance program to drive actions, behaviors, and business results for the execution of a robust agency-wide centralized program.

-Provide executive oversight and management of OIT responses to GAO and OIG Report Findings and Recommendations; manage the transition to a centralized quality, risk, performance and compliance program and develop common metrics to measure quality, determine the current state of the quality and compliance program, prioritize quality improvements, and develop a roadmap to the future state of quality, risk and compliance.

-Identify, collaborate, strategize, and partner with key quality and compliance and risk management stakeholders across VA administrations and include activities vital to VA priorities and mission accomplishment. The executive director will engage stakeholders at the executive level and form appropriate governance committees and support execution of quality, performance, risk and compliance management through integration with the ITGB.

-Oversee the management of the entire cycle of all quality and compliance processes, leading the negotiation efforts and monitoring performance, managing compliance items and conducting reviews and performance assessments.

-Provide leadership and guidance for qualitative and quantitative data collection and analysis and metrics tracking using databases and data management tools for management and rigorous testing of the quality and compliance program and performance results.



Requirements

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Conditions of employment

  • US citizenship is required.
  • One year probationary period required for initial SES appointment.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
  • Successful completion of drug screening required.
  • Public Financial Disclosure Report (SF-278) is required.
  • May be subject to reassignment geographically or organizationally.

Qualifications

To meet the minimum qualifications, applicants must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to the following ECQs. Your narrative must address each ECQ separately. Additional information on ECQs is available at: http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/. Applicants are encouraged to follow the Challenge, Context, Action and Results model outlined in the guide. It is recommended that you draft your ECQs in a Word document and then upload into the system.

1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4. Business Acumen: The ability to manage human, financial and information resources strategically.

5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following TQ(s). Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.

TQ1: Demonstrated experience developing, implementing, leading, directing, integrating, and synchronizing a governance, risk management, data analytics, and Independent Verification and Validation Organization, including implementing and managing a governance structure to support current and future business needs; directing multi-dimensional risk management activities consisting of early identification and evaluation of IT risks and risk exposure that threaten governance objectives; developing and coordinating risk response plans to control, manage, avoid, or mitigate risk; oversight and management of regulatory compliance issues, including coordinating enterprise-wide tracking and organization of compliance measuring.


Education

This job does not have an education qualification requirement.

Additional information

Veteran Preference does not apply to the Senior Executive Service.: https://www.opm.gov/faqs/topic/Senior-Executive-Service/index.aspx.

Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Step 1: ECQ qualifications

Step 2: Technical Qualification(s)

Step 3: VA Executive Resources Board

Step 4: Nominating Organization may conduct interviews

Step 5: Approval by the Selecting Official (may include additional screening)

Step 6: OPM Qualifications Review Board certification

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