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    Duties

    Summary

    This is a bargaining unit position.
    This is not a (drug) testing designated position (TDP).

    This position is located in the Office of Capital Access in one of the following: Citrus Heights, CA; Fresno, CA; Herndon, VA; Little Rock, AR or Hazard, KY. The incumbent serves as a Loan Servicing Assistant (LSA) in a center, and performs servicing, liquidation, purchasing and post-servicing (PSA) support functions in support of Loan Specialists (LS) in the Center.

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    Responsibilities

    This position is being filled in response to the Coronavirus Aid, Relief, and Economic Security Act.

    As a Loan Servicing Assistant your duties include but are not limited to:
    Comparing present financial statements of the SBA and bank-serviced loans which are, or are considered, potential problems with previous statements to identify discrepancies and trends in financial data and compliance with loan terms and conditions;
    Bringing to the attention of the supervisor and/or loan specialist any adverse change in financial condition or any serious violation of loan agreement and sending standard notification to borrower or bank on any serious violations noted as directed;
    Contacting banks/borrowers on delinquent loans to ascertain factual sources of problems, making recommendations to approving staff on straightforward and commonly occurring circumstances and initiating remedial action as directed;
    Responding to oral and written requests from banks, borrowers and other financial institutions;
    Calling lenders who have reporting discrepancies concerning the delinquency of their SBA loan portfolio showing in liquidation;
    Making inquiries through commonly used information sources (post office, public utilities companies, other governmental agencies, etc.) and search locator references such as the internet and cross-indexes to locate borrowers who may be evasive or cannot be found at the address of record;
    Contacting borrowers by telephone to arrange appointments or reminding them of payment requirements in lieu of visits, if feasible;
    Writing reports for each contact, describing results, listing amounts collected and furnishing information obtained about borrower's financial status for use by a loan;
    Recommending on transferring case files into liquidation and, as necessary, initiating correspondence to Certified Development Companies and/or other SBA offices to transfer case files as necessary.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    7

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/564197700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.