Skip to main content
U.S. flag
Back to results

Public Affairs Specialist (Digital Engagement/Social Media)

Department of Homeland Security
Immigration and Customs Enforcement
Office of Public Affairs
This job announcement has closed

Summary

If you do not meet the requirements above, you may be eligible to apply through this announcement.

View Common Definitions of terms found in this announcement.

Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of Public Affairs, Washington, DC.

This is a non-bargaining unit position.

Overview

Help
Hiring complete
Open & closing dates
02/20/2020 to 03/04/2020
Salary
$102,663 to - $157,709 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Washington, DC
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
13
Job family (Series)
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
DAL-OPA-10727813-MP-JZ
Control number
560257800

Duties

Help

As a Public Affairs Specialist, you will perform the following duties:

  • Manage a public affairs and digital information program and its procedures governing information dissemination via social media functions
  • Maintain editorial control of official ICE social media accounts in coordination with Strategic Communication leadership
  • Develop communication plans utilizing in-depth understanding of the DHS and ICE mission and needs as well as expert knowledge of online and social media concepts, principles and practices
  • Establish and maintain effective working relationships with ICE and DHS Office of Public Affairs representatives, social media platform representatives and with senior ICE officials and staff
  • Maintain effective social media analytics program to document and measure results of public affairs campaigns and outreach across social media platforms

Requirements

Help

Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Time in Grade: Current Federal employees must have served 52 weeks at the next lower grade in the Federal service. Time in grade requirements must be met by the closing date of this announcement.
  • Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

Qualifications

You qualify for the GS-13 grade level if you possess one (1) year of specialized experience at the GS-12 grade level or equivalent performing duties such as:

  • Providing expert input on concepts, design and construction of exhibit systems and products (e.g. graphics, text and video) for use on social media
  • Employing project management concepts, tools and techniques to perform cost benefit analysis and return on investment forecast and analysis
  • Developing a wide range of information for dissemination through a variety of electronic media as well as determining the most effective medium for command messages
  • Reviewing web and social media content, identifying remedies for situations when content is out of date or contradictory
  • Serving as a subject matter expert for web-related and social media content on official websites and social media accounts
Selective Placement Factor(s): Selective placement factors are applied in the same manner as minimum qualification requirements. Relevant selective placement factor experience must be well documented in your resume. Failure to meet a selective placement factor will result in you not receiving further consideration. In addition to the minimum qualifications described above, you must meet the following selective placement factor(s):
  • Experience developing, writing and executing national social media campaigns for law enforcement or legal related organizations
  • Experience using social media management tools and analyzing metrics for a variety of digital platforms
  • Expertise in using metrics and current event trends to recommend best courses of action or strategy changes for social media posts
Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This job does not have an education qualification requirement.

Additional information

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Secret as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.

Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job:

  • Communications and Media
  • Communications Security Management
  • Computer Skills
  • Technical Competence
  • Technology Application
  • Written Communication

Based on your responses, you will receive a score from the Assessment Questionnaire between 70 and 100.

Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned.

Those applicants who score the highest will be referred to the hiring manager and may be called for an interview. Failure to complete the interview may result in removal from further consideration.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets).

Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.