Serves as the Center Communications Manager (CCM) for NASA Langley Research Center. The Center Communications Manager (CCM) reports to the NASA Assistant Administrator (AA) for Communications at NASA Headquarters as part of an agency leadership team to develop strategic communications plans that support agency priorities to inform, engage, and inspire a broad range of external stakeholders and the general public..
Summary
Serves as the Center Communications Manager (CCM) for NASA Langley Research Center. The Center Communications Manager (CCM) reports to the NASA Assistant Administrator (AA) for Communications at NASA Headquarters as part of an agency leadership team to develop strategic communications plans that support agency priorities to inform, engage, and inspire a broad range of external stakeholders and the general public..
Do you have a strong desire to lead, inspire and develop people? Do you want your career to leave an enduring impact on others? Do you have a passion for exploration? If you answered yes, we want you! At NASA, the key to our success is our people.
We recognize the vital role that supervisors play to empower our diverse workforce to achieve goals. At NASA, supervisors must have a unique combination of technical competence, individual energy, and the ability to connect with and motivate others.
In return, we offer a range of missions and people to support, where you'll have the opportunity to contribute to work that matters while helping us create and sustain an environment that fosters connection, engagement, teamwork and innovation.
One of NASA's strategic goals is to inspire and engage the public in aeronautics, space, and science. Responsible for developing and implementing a strategic communications plan that supports the NASA Communications Enterprise.
Leads the integration of public engagement, outreach, protocol, special event, employee engagement, digital media services, and executive communication to ensure a cohesive and comprehensive localized plan that serves the agency enterprise.
Responsible for development of strategies, operational plans, resource budgets, and staffing plans to meet agency policy guidance, functional requirements, communications priorities, schedules, and resource constraints.
Serves as an organizational leader for supervisory, coaching, mentoring, training, and career development of all communications team members. The CCM also manages performance-based contracts to augment the NASA civil service workforce.
Responsible for continuous learning and improvement to incorporate innovations in communications strategies, techniques, and tools.
The CCM advises the AA, Center Director, and other senior leaders on messages, priorities, and approaches.
Develops and maintains productive working relationships with local, regional, and national news media, community organizations, and other strategic partners to maximize public reach, engagement, and impact of NASA communications.
The incumbent must also work across geographic boundaries to incorporate or support capabilities and functions from other NASA centers when necessary and report on resources, staffing, and functional metrics to NASA leadership.
As a supervisor, you will provide equal opportunity in all Federal human capital and employment programs.
You will be expected to make decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, affiliation or non-affiliation with a labor organization, political affiliation, or status as a parent.
Position subject to pre-employment background investigation.
A one year supervisory probationary period may be required.
Qualifications
Applicant must have one year of specialized experience equivalent to the next lower grade (GS), which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.
To qualify for the GS-15:
Experience in communications strategies, approaches, and tools, including relevant digital media tools, news media, media relations, public outreach, speech writing, exhibit, and other approaches necessary to reach large and diverse audiences.
General leadership experience in leading and working with large, cross-functional, and geographically-dispersed teams that include a diverse set of backgrounds, experience levels, and knowledge.
Knowledge of news media markets and functions.
Demonstrated ability to cultivate strong and productive working relationships and partnerships.
Experience developing and managing resource budgets.
Experience managing large strategic events and/or other communications initiatives that involve news media, senior leaders, elected officials, and other stakeholders.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experiences copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experiences copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
Education
There are no education requirements for this position.
Additional information
This position is also being advertised under Merit Announcement LA20C0045.
Any applicant tentatively selected for this position may be required to undergo a pre-employment background investigation. Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. See 'How You Will Be Evaluated' for definition of well qualified. Federal employees seeking CTAP/ICTAP consideration must indicate their eligibility when applying for a position. The USAJOBS resume asks you to identify your ICTAP eligibility; the NASA Supplemental Information asks you to identify your CTAP eligibility. If you are selected for the position, you must be prepared to submit proof that you meet the requirements for CTAP/ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.
As a condition of employment, male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. In order to receive preference in hiring, you must clearly identify your claim for veterans preference on your resume.
NASA's Applicant Guide provides the information needed to assist you in determining whether or not you can claim 5 or 10 point veterans preference. You should not submit documents to prove your eligibility for veterans preference at this time. However, you must be prepared to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form) as requested by the Human Resources Office. Veterans preference will only be considered based on what is supported For instance, if you claim 10-point preference, but are only able to document 5-point preference, you will be considered accordingly. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
Your USAJOBS account asks you to assign a name to each of your resumes. When you apply to a NASA position, we will show you the text of the resume you have submitted, but we do not maintain the name you have assigned to that resume. If you wish to keep track of that information, we recommend you make note of it at the time you apply.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
NASA uses an automated system (Resumix) that matches the competencies extracted from your resume to the competencies identified by the selecting official for the position. Based on the competencies you match, you are placed in one of three categories identified as 90, 80, or 70 pt. quality categories, which are defined as:
90 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and has experience in the same or similar job that has demonstrated superior proficiency in the primary requirements of the position.
80 pt. Category - Tentatively meets (until subsequent confirmation upon referral) the basic qualification requirements identified in the vacancy announcement and demonstrates satisfactory proficiency in the primary requirements of the position.
70 pt. Category - Fails to meet criteria described in the 80 pt. category.
Additional application guidance is available in NASA's Applicant Guide.
Information for Veterans: The Category Rating Process protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent must be listed at the top of the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.
For the purpose of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), candidates rated in the top quality category are considered well-qualified
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To receive consideration, you must submit a resume and answer NASA-specific questions. The NASA questions appear after you submit your resume and are transferred to the NASA web site. If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Application Status Not Available', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
Pay may be set in accordance with the General Pay Provisions delineated in NPR 3530.1C.
As identical vacancies are identified, additional selections may be made.
You must meet qualifications requirements by the closing date of this announcement.
Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you are claiming veterans' preference, we may ask you to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form). If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Before you begin the application process, please read the vacancy announcement carefully and have all required information available. Failure to submit a resume that contains all of the required information may result in loss of consideration. Your application must be received no later than midnight Eastern Time on the closing date of the announcement.
You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces.
NASA does not accept uploaded resumes created outside of the USAJOBS resume builder process. Additionally, NASA does not accept documents attached through the USAJOBS' document attachment feature.
Once you submit your resume to NASA, you will be transferred to a NASA website and asked to complete a short series of NASA-specific questions. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.
If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Unavailable', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
If you are unable to apply electronically for this position, submit your resume and supplemental questions to: National Aeronautics and Space Administration (NASA) 4200 Rideout Road Resume Operations Center/Mailstop: HS50 Marshall Space Flight Center, AL 35812 DO NOT submit your resume directly to the Center advertising this vacancy. Mailed resumes must be received by the close of business on the closing date of the announcement. Hard copy resumes requirements are provided at:Hard Copy Resume Requirements.
If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.
NASA's Resume Operations Center
4200 Rideout Road, Mailstop HS50
Marshall Space Flight Center, AL 35812
US
Next steps
Candidates for NASA positions are evaluated using our automated staffing and recruitment system, NASA STARS, which compares your skills and experience as described in your resume with the requirements of the position. If you are found to be a highly qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To receive consideration, you must submit a resume and answer NASA-specific questions. The NASA questions appear after you submit your resume and are transferred to the NASA web site. If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Application Status Not Available', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
Pay may be set in accordance with the General Pay Provisions delineated in NPR 3530.1C.
As identical vacancies are identified, additional selections may be made.
You must meet qualifications requirements by the closing date of this announcement.
Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you are claiming veterans' preference, we may ask you to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form). If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Before you begin the application process, please read the vacancy announcement carefully and have all required information available. Failure to submit a resume that contains all of the required information may result in loss of consideration. Your application must be received no later than midnight Eastern Time on the closing date of the announcement.
You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces.
NASA does not accept uploaded resumes created outside of the USAJOBS resume builder process. Additionally, NASA does not accept documents attached through the USAJOBS' document attachment feature.
Once you submit your resume to NASA, you will be transferred to a NASA website and asked to complete a short series of NASA-specific questions. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open.
If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Unavailable', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
If you are unable to apply electronically for this position, submit your resume and supplemental questions to: National Aeronautics and Space Administration (NASA) 4200 Rideout Road Resume Operations Center/Mailstop: HS50 Marshall Space Flight Center, AL 35812 DO NOT submit your resume directly to the Center advertising this vacancy. Mailed resumes must be received by the close of business on the closing date of the announcement. Hard copy resumes requirements are provided at:Hard Copy Resume Requirements.
If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.
NASA's Resume Operations Center
4200 Rideout Road, Mailstop HS50
Marshall Space Flight Center, AL 35812
US
Next steps
Candidates for NASA positions are evaluated using our automated staffing and recruitment system, NASA STARS, which compares your skills and experience as described in your resume with the requirements of the position. If you are found to be a highly qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
