The Office of the Inspector General is ranked number 1 in the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We are seeking a highly-motivated professional employee with experience in providing superior customer service in support of our mission to detect and deter waste, fraud, abuse, and misconduct in DOJ programs and personnel, and to promote economy and efficiency in those programs.
Summary
The Office of the Inspector General is ranked number 1 in the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We are seeking a highly-motivated professional employee with experience in providing superior customer service in support of our mission to detect and deter waste, fraud, abuse, and misconduct in DOJ programs and personnel, and to promote economy and efficiency in those programs.
This position is located in the Office of IT Engineering (OITE), Information Technology Division (ITD), Office of the Inspector General (OIG), Department of Justice (DOJ). This office is responsible for providing enterprise information technology (IT) services on an OIG wide basis. IT services provided by ITD are broken down into Information Assurance/Cybersecurity Services Team, a Software Development Team, an IT Services Team which includes an IT Help Desk, and an IT Engineering Team.
Duties listed are at the highest career ladder of this position, but are not limited to:
Analyzes, designs, develops, customizes, and implements a wide range of complex hardware and software to support large-scale LAN/WAN systems including protocols, simple mail transfer protocol (SMTP) management systems, communications controllers, bridges, routers, and other network devices that support extensive operations.
Manages network rights, and agency-wide access to systems and equipment. Implements security procedures and tools and develops and develops and documents systems administration standard operating procedures for the Department of Justice.
Produces documentation on the agency technical business environment, strategy, and critical success factors; as well as comprehensive documentation of business unit and key mission processes.
Leads quick-response teams in responding to customer service problems resulting from catastrophic events, such as virus infections or power outages.
Explores ways to upgrade or enhance the level of services provided. Implements changes in response to changes in customer requirements.
Exercises considerable judgment to keep abreast of the rapid evolution of networking technologies. Maintains continual vigilance against threats to networks confidentially, integrity, and availability.
Sets priorities based on expert knowledge of Department of Justice programs, policies and procedures, and redirects program efforts to meet changing deadlines and broad goals.
Drives implementation and accountability efforts for enterprise level objectives and standards.
Responsibilities will increase and assignments will become more complex as your training and experience progresses.
You must be able to maintain a security clearance.
You must be registered for the Selective Service, if applicable.
You are subject to random drug screenings.
You must meet all qualification requirements by the closing date of this announcement.
You may be subject to a probationary period.
Qualifications
MINIMUM QUALIFICATION REQUIREMENTS: Basic Entry Requirements for All Grade Levels:
For all positions individuals must have IT-related experience clearly demonstrating each of the four competencies listed below in your resume.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
GRADE LEVEL REQUIREMENTS: In addition to meeting the Basic Entry Requirements above, applicants must have the experience listed below.
For the GS-14 level: Fifty-two weeks of experience at the GS-13 level, or equivalent, that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Your application package must demonstrate that you possess experience in architecting, designing, implementing, and managing network infrastructure and managing and directing operations for LAN and WAN networks.
For the GS-13 level: Fifty-two weeks of experience at the GS-12 level, or equivalent, that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Your application package must demonstrate that you possess experience in network engineering principles and telecommunications.
**Experience refers to paid and unpaid experience, including volunteer work. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.**
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade level (or equivalent).
All requirements, including time in grade, must be meet by the closing date of this announcement.
Education
There is no substitution of education at this grade level.
Additional information
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria OR (for category rating criteria) rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: http://www.opm.gov/ctap/index.asp.
Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Schedule A: DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. DOJ also encourages eligible Schedule A applicants to submit their resumes to resume@benderconsult.com, and reference "Federal Career Opportunities" in the subject line. Additional information is found at: www.benderconsult.com.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application and resume should demonstrate that you possess the below competencies. You are NOT required to provide a separate narrative written response. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below:
Knowledge of network management concepts, principles, methods, and configuration management
Skill in applying IT principles and methods
Ability to lead teams
Ability to communicate in writing
Ability to communicate orally
If you are found to be among the top candidates, you will be referred to the selecting official for further employment consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Current resume showing relevant experience. Your resume showing relevant experience and dates the experience was obtained. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. (A cover letter is optional).
SF-50 (most recent Promotion, Within Rate Increase, or Appointment/Conversion SF-50 or Notification of Personnel Action if you are applying as a current or former Federal Employee) that shows you have acquired competitive status, and the highest grade or promotion potential you held. Current Federal employees employed by the DOJ OIG are not required to submit the SF-50 unless you are applying for a higher grade, and your experience was gained at a Federal agency other than the OIG. Then, you must provide the SF-50 which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
CTAP documentation (if applicable)
Schedule A documentation (if applicable)
Your Responses to the Occupational Questionnaire.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The complete Application Package must be submitted by 11:59 PM (EST) on 12/27/2020 to receive consideration.
* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
* Click the Submit My Answers button to submit your application package.
* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
* To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Information Technology Division
950 Pennsylvania Ave, NW
Washington, DC 20530
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted. After making a tentative job offer, we will conduct a suitability/security background investigation. We expect to make a final job offer within 80 days after the closing date of the announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Current resume showing relevant experience. Your resume showing relevant experience and dates the experience was obtained. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. (A cover letter is optional).
SF-50 (most recent Promotion, Within Rate Increase, or Appointment/Conversion SF-50 or Notification of Personnel Action if you are applying as a current or former Federal Employee) that shows you have acquired competitive status, and the highest grade or promotion potential you held. Current Federal employees employed by the DOJ OIG are not required to submit the SF-50 unless you are applying for a higher grade, and your experience was gained at a Federal agency other than the OIG. Then, you must provide the SF-50 which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
CTAP documentation (if applicable)
Schedule A documentation (if applicable)
Your Responses to the Occupational Questionnaire.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The complete Application Package must be submitted by 11:59 PM (EST) on 12/27/2020 to receive consideration.
* To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
* Click the Submit My Answers button to submit your application package.
* It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
* To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
* To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Information Technology Division
950 Pennsylvania Ave, NW
Washington, DC 20530
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted. After making a tentative job offer, we will conduct a suitability/security background investigation. We expect to make a final job offer within 80 days after the closing date of the announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
