• Help

    Duties

    Summary

    The Taxpayer Advocate Service is an independent organization within the IRS.  The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

    See Additional Information for Locations.

    Learn more about this agency

    Responsibilities

    WHAT DOES A MANAGEMENT PROGRAM ANALYST DO? As a Management & Program Analyst in the Internal Management Documents/Single Point of Contact (IMD/SPOC) group in Systemic Advocacy, you will be responsible for accomplishing various analytical studies related to the IMD/SPOC process. In this role you will review IRMs, IGMs (Interim Guidance Memos), letters, notices, forms and publications adhering to the processes, clear IRS publications via Work Request Notifications and review IMDs submitted by Subject Matter Exerts (SMEs), elevating differences with IRS Operating Divisions to the senior analysts for further review.

    As a Management and Program Analyst, you will:

    • Meet with managers and executives within the Service to define the overall goals and objectives of the project.
    • Prepare complex action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
    • Prepare recommendations for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
    • Plan, coordinate and establish operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.
    • Establish a system to review, control, and report on project status; Monitors project status and adjusts work plans for project accomplishment.
    • Prepare, formulate, and/or manage budget/financial resources specific to, or in addition to, assigned program(s) and/or project(s).
    • Conduct in-depth analyses of project data, requirements, and impact; identify problem areas and determine how to resolve them; Prepare agency directives, IRM issuances, memoranda, service-wide policy statements, and other written guidelines and recommendations relating to the project.
    • Conduct briefings and prepare comprehensive reports to keep managers and executives advised of project plans and progress and to communicate findings and recommendations.
    • Serve as liaison with business units/operating divisions, managers, and other internal/external stakeholders on a variety of significant program, policy, and systemic issues and problems.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.

    Travel Required

    Occasional travel - 1 to 5 nights per month.

    Supervisory status

    No

    Promotion Potential

    13

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/553046500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.