PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.
Located in The Bureau of the Fiscal Service, within Payment Management, at the Kansas City Financial Center (KFC); Division/Branch As Assigned. The mission of Fiscal Service is to promote the financial integrity and operational efficiency of the federal government through exceptional accounting, financing, collections, payments and shared services.Learn more about this agency
As a Management and Program Analyst, you will:
- Apply problem solving, research and analytical skills in all facets of this position to complete procedures, address customer needs, and make recommendations for improvements in accordance with FS rules, regulations, policies, and guidance; moreover, consideration is given to new legislation or Treasury/Fiscal Service policies. Analytical duties provide objectively-based information in support of planning, development, evaluation and decision making, affecting payment inquires and customer support aspects of the mission-oriented programs.
- Review, evaluate, and recommend changes regarding reports, processes, programs, objectives, and goals, including short and long-range goals and strategies. Determine the degree of success in attaining goals. Report, process, and identify organizational or operational factors influencing accomplishments, and recommend actions accordingly.
- Establish and update operating procedures, reference guides and processes within the center to ensure staff has clear guidance to support their performance on work activities.
- Participate in meetings, conferences and forums, which facilitates customer outreach, help program planning and increase overall customer satisfaction. Serve as a customer liaison with federal agency conversions, facilitate communication, and provide training sessions to customers.
Occasional travel - -
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/551631600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.