The incumbent of this position will serve as a Digital Media and Outreach Specialist within the Office of External Affairs and Communications (OEAC) enhancing the agency's communications efforts.
More than the number of positions listed may be filled through this vacancy announcement.
Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position.
Summary
The incumbent of this position will serve as a Digital Media and Outreach Specialist within the Office of External Affairs and Communications (OEAC) enhancing the agency's communications efforts.
More than the number of positions listed may be filled through this vacancy announcement.
Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position.
As a Digital Media and Outreach Specialist, you will:
- Develop social media initiative strategies as appropriate under the supervision of the Director, Division of Communications.
- Conduct outreach and engage target audiences through various social media with information about the NCUA, its mission, initiatives and events.
- Ensure accurate perception of the agency by utilizing social media networks to disseminate news and other information on the agency's program and goals.
- Gather information to determine social media opportunities, advise management on emerging social media trends, and collaborate with different program areas to facilitate initiatives.
- Analyze and develop the most effective methods and mediums for dissemination of information to a variety audiences using digital formats; work with technical and functional experts to ensure the accuracy of information.
- Utilize desktop publishing and other software applications, designs, publications, web content, briefings and video content.
- Monitor and post to social media and other forums. Monitor social media emerging trends/best practices and provide proactive recommendations.
Suitable adjudication of background/security investigation is required.
A probationary/trial period may be required.
Qualifications
You must have one full year of specialized experience equivalent to the next lower grade level in federal service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
Specialized experience is defined as experience:
Implementing social media strategies and campaigns;
Writing or editing materials for websites or social media content;
Managing or monitoring online social media engagement with target audiences; and
Analyzing campaign effectiveness.
You must meet the qualifications for this position by the closing date of this announcement.
Education
Education cannot be substituted for qualifications to this position.
Additional information
SALARY: Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes a locality rate of 42.87% for the Alexandria, Virginia geographical area.
SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check status of your registration by visiting the Selective Service website at: http://www.sss.gov/.
This position is in the bargaining unit.
NOTE: Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.
Shared Certificates: Applicants may be considered for other positions within the agency that require similar qualifications and are in the same series and at the same grade level of this position.
NCUA IS A COMPETITIVE FEDERAL SERVICE AGENCY.
NCUA uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position.
Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement. If you meet the qualification requirements, your application will be placed in one of three categories:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position. Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position. Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
If you are found to be among the top qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/10650612. Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
Attention to Detail
Communications and Media
Customer Service
Flexibility
Integrity/Honesty
Interpersonal Skills
Learning
Project Management
Self-Management
Stress Tolerance
Teamwork
Technology Application
Application of Veterans' Preference: The Category Rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher.)
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
For 5-Point Preference: DD-214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service) or if you are currently active duty: an official statement of service from your command.
For 10-Point Preference: DD-214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service), VA letter and SF-15 for 10-Point preference.
Note: If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.
2. ICTAP/CTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level and duty location.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must provide a complete Application Package which includes:
1. Resume
2. Other supporting documents:
Cover Letter, optional
College transcript(s), if qualifying based on education or if a Basic Requirement
DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
3. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. Click here to view a video for tips on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. EST ON 11/22/2019 TO RECEIVE CONSIDERATION.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
For those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from email address assessments@USAHire.opm.gov. Please plan to set aside at least 3 hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. Once the announcement has closed, this option will no longer be available.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Please note: For those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from email address assessments@USAHire.opm.gov. Please plan to set aside at least 3 hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time.
If you are asked to take the USA Hire Assessment, you will be presented with a unique URL to access the USA Hire system and must complete this assessment within 48 hours of being sent the email to be eligible for this job. Access to USA Hire is granted through your USAJOBS login credentials. Your results will be kept on record one year and used toward future jobs that require this USA Hire Assessment. You may not be allowed to re-take it for one year.
Before attempting to take the USA Hire Competency Based Assessments, you should visit https://usahire.opm.gov/assess/default/sample.action to determine if the computer you are using is likely to experience any issues during testking. Tablet/phone mobile devices do not support all features for the assessment. It is recommended that you use a desktop/laptop to complete the assessment. If you have questions about the computer requirements or require technical assistance, please contact helpdesk@usahire.opm.gov.
If you accidentally delete the invitation to the USA Hire Competency Based Assessments or otherwise need the information re-sent (e.g., you feel you have not received it due to a SPAM filter), you should contact helpdesk@usahire.opm.gov to request the invitation to be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by helpdesk@usahire.opm.gov BEFORE the close of the JOA.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. You can check the status of your application by logging back into your USAJOBS account.
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire Competency Based Assessments. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire Competency Based Assessments.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
For 5-Point Preference: DD-214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service) or if you are currently active duty: an official statement of service from your command.
For 10-Point Preference: DD-214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service), VA letter and SF-15 for 10-Point preference.
Note: If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.
2. ICTAP/CTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level and duty location.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must provide a complete Application Package which includes:
1. Resume
2. Other supporting documents:
Cover Letter, optional
College transcript(s), if qualifying based on education or if a Basic Requirement
DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
3. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. Click here to view a video for tips on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. EST ON 11/22/2019 TO RECEIVE CONSIDERATION.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
For those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from email address assessments@USAHire.opm.gov. Please plan to set aside at least 3 hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. Once the announcement has closed, this option will no longer be available.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Please note: For those who self-identify as meeting the requirements of the position (e.g. education, certification, specialized experience, etc.) will receive an email invitation to complete the USA Hire Competency Based Assessments. The invitation to the USA Hire Competency Based Assessments will be sent from email address assessments@USAHire.opm.gov. Please plan to set aside at least 3 hours for the USA Hire Competency Based Assessments; however, most applicants complete the assessments in less time.
If you are asked to take the USA Hire Assessment, you will be presented with a unique URL to access the USA Hire system and must complete this assessment within 48 hours of being sent the email to be eligible for this job. Access to USA Hire is granted through your USAJOBS login credentials. Your results will be kept on record one year and used toward future jobs that require this USA Hire Assessment. You may not be allowed to re-take it for one year.
Before attempting to take the USA Hire Competency Based Assessments, you should visit https://usahire.opm.gov/assess/default/sample.action to determine if the computer you are using is likely to experience any issues during testking. Tablet/phone mobile devices do not support all features for the assessment. It is recommended that you use a desktop/laptop to complete the assessment. If you have questions about the computer requirements or require technical assistance, please contact helpdesk@usahire.opm.gov.
If you accidentally delete the invitation to the USA Hire Competency Based Assessments or otherwise need the information re-sent (e.g., you feel you have not received it due to a SPAM filter), you should contact helpdesk@usahire.opm.gov to request the invitation to be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by helpdesk@usahire.opm.gov BEFORE the close of the JOA.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. You can check the status of your application by logging back into your USAJOBS account.
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire Competency Based Assessments. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire Competency Based Assessments.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
