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Student Trainee (Program Assistant)

Department of Health and Human Services
Office of Inspector General
Office of Evaluation and Inspections
This job announcement has closed

Summary

The Office of Inspector General (OIG) for HHS fights fraud, waste and abuse in HHS programs including Medicare, Medicaid, Healthcare Marketplaces, NIH, FDA, CDC and more. OIG HHS is the largest Federal inspector general's office, employing a nationwide network of auditors, investigators, attorneys, and evaluators to provide program recommendations to decision-makers, distribute educational resources to the industry and public, and investigate cases to root out fraud.

Overview

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Hiring complete
Open & closing dates
11/04/2019 to 11/08/2019
Salary
$15.75 to - $17.62 per hour
Pay scale & grade
GS 4 - 5
Location
Few vacancies in the following location:
Philadelphia, PA
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Summer - Not to Exceed September 25, 2020
Work schedule
Full-Time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
HHS-OIG-4/5-10646021
Control number
550637400

This job is open to

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Clarification from the agency

Open to any U.S. Citizen, at least 16 years old, who is a student that is enrolled or accepted for enrollment in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

Duties

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As a GS-4 Student Trainee (Program Support Assistant), you will:

  • Provide assistance to the supervisor in the preparation of a variety of administrative material required to support the organization. Assist in reviewing reports and other documents for correctness and verifying discrepancies with the appropriate office or individual.
  • Assist higher level employees in evaluating the success of projects in attaining their productive goals.
  • Conduct follow-up actions to assure timely receipt of responses.
  • Assist in assembling data and consolidating and preparing reports for assigned and reviews for correctness and conformance to organizational policies.
  • Answer phones and route callers to appropriate personnel within the organization.
As a GS-5 Student Trainee (Program Support Assistant), you will:
  • Identify data required for use by management for various programs and identify various resources required to support program operations.
  • Write reports of study findings for projects.
  • Research and investigate new or improved business and management practices for application to agency programs or operations.
  • Assist higher level employees in evaluating the success of projects in attaining their productive goals.
  • Assist in assembling data and consolidating and preparing reports for assigned for projects.
  • Types memorandum, reports and other documents as assigned and reviews for correctness and conformance to organizational policies.

Requirements

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Conditions of employment

  • Conditions of Employment
  • U.S. Citizenship is required.
  • Registration with the Selective Service (if applicable).
  • Suitability for Federal employment determined by background investigation
  • Must sign a Pathways Participant Agreement
  • Must be able to work full-time for the duration of the program.
This is an excepted service appointment under the OIG Pathways Internship Program. The internship will begin May 2020 and is not to exceed September 25, 2020. This appointment does not allow for non-competitive conversion to a term or permanent appointment in the federal service.

Qualifications

You must meet all eligibility requirements for the OIG Internship Program and all qualifications requirements by the closing date of this announcement.

Internship Eligibility Requirements:

Individuals accepted for enrollment (must provide an acceptance letter from the academic institution on letterhead) or students enrolled (you must provide academic transcripts) in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

Note: You must provide an unofficial academic transcript that reflects your current enrollment and a verification of Spring 2020 enrollment. If you have been accepted for enrollment at a qualifying academic institution, you must submit an acceptance letter from the academic institution on the institution's letterhead. For Summer 2020 or Fall 2020 enrollment, you must provide sufficient academic documentation to be appointed.

Minimum Qualification

To qualify for the GS-04 grade level, the applicant must:

  • Have graduated from high school and successfully completed at least two years of academic education above the high school level; OR
  • Have at least one year of progressively general experience as it relates to having a clerical knowledge and skill. General experience is a demonstrated experience using word processing hardware and software; producing, storing, retrieving, and printing documents; sorting, calculating, and retrieving information from electronic databases or spreadsheets; composing and reviewing reports, charts, and graphs; operating office equipment; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; and answering office telephones and referring calls to appropriate staff; OR
  • Qualify based on a combination of general experience and education.
Note: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.

To qualify for the GS-05 grade level, the applicant must:
  • Have completed a 4-year course of study leading to a bachelor's or equivalent degree; or a Bachelor's degree; OR
  • Having 3 years of progressively general experience, 1 year of which was equivalent to at least a GS-4 as described above. Progressively general experience is any type of work that displays the ability to perform the work of the position as demonstrated through prepared and/or edited databases, spreadsheets, correspondence, reports and other documents; conducted noncomplex presentations, used word processing hardware and software; produced, stored, retrieved, and printed documents; sorted, calculated, and retrieved information from electronic databases or spreadsheets; composed and reviewed reports, charts, and graphs; operated office equipment; sorted, filed and retrieved materials in alphabetical, numerical or chronological order; OR
  • Qualify based on a combination of education and general experience for the GS-05 grade level.

To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%); finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%).

Experience must be sufficient to demonstrate that the applicant possesses the knowledge, skills, and abilities required to perform the work.

If you fail to submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, you will be deemed ineligible for further consideration for this vacancy.

Education

Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link:
http://ope.ed.gov/accreditation/Search.aspx.

Foreign Education: Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accrediting organizations recognized as specializing in interpretation of foreign education credentials.

Additional information

Security and Background Requirements: A Public Trust background investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Veterans' Preference Documentation: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy),or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. 10 point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at: http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information on veterans' preference, go to: http://www.opm.gov/Veterans.

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed application and your responses to job specific self-assessment questions. Your application will be evaluated based on evidence of your ability to demonstrate possession of any general experience and how well your background and experience relates to the self-assessment questions in the job announcement.

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your application. Your resume must support your answers to the self-assessment questions, or your score may be adjusted accordingly which may affect your overall final rating.

The self-assessment questions relate to the following:

  • Customer Service
  • Oral Communication
  • Written Communication

Falsifying your background, education, and/or experience is cause for not hiring you and/or will affect your overall final rating.

This agency uses Category Rating Procedures. Under Delegated Examining, we will use your responses to the job questionnaire to place you in one of three categories. If you meet the minimum qualifications, you will be placed in one of the following categories:
  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
  3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The Category Rating Process protects the rights of Veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent will be listed at the top of the highest quality category.

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