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Program Manager (Training Officer)

Department of State
Department of State - Agency Wide
This job announcement has closed

Summary

The incumbent of this position serves as a Program Manager (Training Officer) in the Human Capital Division within the Office of the Executive Director (EX), Office of Inspector General (OIG), of the U.S. Department of State (Department). The OIG has statutory oversight responsibility covering the Department and the U.S. Agency for Global Media (USAGM). Responsibilities of OIG/EX include providing a full range of comprehensive administrative services to support the bureaus mission.

Overview

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Reviewing applications
Open & closing dates
10/23/2019 to 11/14/2019
Salary
$117,191 to - $152,352 per year
Pay scale & grade
GS 14
Location
1 vacancy in the following location:
Arlington, VA
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
14
Supervisory status
Yes
Security clearance
Top Secret
Drug test
Yes
Announcement number
OIG-2020-0007
Control number
549637700

Duties

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* This announcement has been amended to reflect that this is a Non-Supervisory position. The incumbent of this position will serve as a Program Manager (Training Officer)*

The Human Capital Division provides the full range of Human Resources Management (HRM) services and consultation to support the goals, objectives, and mission of the Office of Inspector General. Under the Inspector General Act of 1978, as amended, the Inspector General is granted substantial management and human resources authorities over their operations and activities. As delegated by the Inspector General, the Human Capital division exercises extensive authorities related to the establishment of positions and the selection, appointment, and employment of personnel.

The incumbent of this Program Manager (Training Officer) position will directly report to the Associate Executive Director for Human Capital. Primary duties include, but are not limited to:

• Develop procedures, criteria and standards for use in identifying and evaluating training needs. Performs assessments of training needs, manage training program development and implementation, and manage the training budget. Use evaluation results to recommend program changes including the development of new or revised training policy and procedures.

• Functions as the primary Learning Management System (LMS) program manager. Monitors the completion of mandatory training in LMS, and reports deficiencies to leadership through the Associate Executive Director for Human Capital. Recommends program adjustments based on conducted analyses to enhance the training management program.

• Conducts comprehensive and continuing evaluation of the effectiveness and adequacy of program operations. Regularly assesses the policies, procedures, methods, and systems used by the OIG and DOS and their impact on human resources management programs. Refines and adjusts internal guidelines as needed and recommends development of new or substantially modified policies, methods, and systems to enhance operational efficiency.

• Advises senior management officials of significant issues resulting from new developments, legislation, and regulations in areas that affect assigned programs, Coordinates with OIG (Training Coordinators) to quantify training requirements. Provides advice and guidance to supervisors, employees, and Training Coordinators from all areas of OIG to provide guidance and oversight on retention of training and other records.

• Ensures a synchronized, integrated, and prioritized approach to the training management program. Provides comprehensive, tailored, and timely training management products. Conducts cost-benefit analyses, studies, reports, surveys, and inquiries and evaluations. Serves as a liaison between outside vendors, OIG directorates, and contracting and budget staff to coordinate, schedule, monitor and manage payment of outside training

• Prepares oral and written reports and presentations; prepares graphs and charts that present clear and concise analysis of evaluations performed, and provides staff support for formal presentations.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Verification of employment eligibility in the United States is required.
  • Annual Confidential Financial Disclosure required within first 30 days.
  • This is a supervisory position. New supervisors must successfully complete a 1 year probationary period.

Qualifications

Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.

If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

• Experience in developing policy and procedural guidance. 
• Experience in managing program activities and providing oversight. 
• Experience in analyzing and evaluating Training Development programs. 
• Experience in planning work, setting priorities and preparing schedules of subordinates.
• Experience in identifying and recommending solutions to training and operational needs.
• Experience in providing authoritative advice and assistance to senior level officials. 
• Experience in preparing reports and presentations, both written and verbal.  
• Experience in assessment and implementation of systems regarding training, education, budget and procurement.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:


o Ability to assign, review, and supervise the work of others;

o Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;

o Ability to adjust to change, work pressures, or difficult situations without undue stress;

o Willingness to consider new ideas or divergent points of view; and

o Capacity to "see the job through."


There is no substitute of education for specialized experience for the GS-14 position.

Education

See the qualifications section of this vacancy announcement for education requirements, if applicable.

Additional information

For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.gov.

EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:

• Knowledge of leadership concepts, methods, principles, and practices that facilitate Training and Development program functions.
• Knowledge of Administration and Management policies, standards in order to interpret, revise and apply guidelines that define and shape the learning management objectives.
• Skills with automated systems and databases in order to effectively create, track, manage and monitor integrated information.
• Skills in organization in order to ensure timeliness of critical project and educational program elements to provide sound conclusions, advice and recommendations.
• Ability to communicate verbally and in writing to a diverse audience and senior management in order to develop and deliver training presentations.
• Ability to provide customer service by interacting effectively with others at all levels within the bureau. 

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. For assistance with creating a resume, please click
here.

Qualified candidates are assigned a score between 70 and 100.  Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.

If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience.  This may result in a lower score, which may also eliminate you from consideration for this position.

Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this job opportunity. Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.


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