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Mission Support Specialist

Department of Homeland Security
Immigration and Customs Enforcement
Homeland Security Investigations
This job announcement has closed

Summary

*This announcement will remain open until November 15, 2019. Cut-off dates for referral to hiring managers for selection consideration will be established as needed by the agency. The first cut-off date will be 2 weeks from the opening date of this announcement.

Overview

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Hiring complete
Open & closing dates
09/12/2019 to 11/15/2019
Salary
$36,356 to - $83,840 per year
Pay scale & grade
GS 7 - 12
Locations
Many vacancies in the following locations:
Phoenix, AZ
Los Angeles, CA
San Diego, CA
San Francisco, CA
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
13 - Not all positions filled by this job announcement will have a promotion potential of GS-13. You will receive confirmation of your promotion potential if you are notified of a tentative selection.
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Announcement number
DAL-INV-10600329-DH-JBS
Control number
545516500

This job is open to

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Clarification from the agency

These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.

Duties

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Note: One or more positions may be filled using this vacancy announcement throughout the Special Agent in Charge (SAC) area of responsibility. You may be selected for any location within the area of responsibility you indicate a preference for.

In addition, this announcement will be used to fill positions in HSI Headquarters. HSI Headquarters locations include: Arlington, VA; Fairfax, VA; Herndon, VA; Lorton, VA; McLean, VA; Rosslyn, VA; Sterling, VA; and Tysons Corner, VA. You must select one or more of these locations on your application in order to be considered for HSI Headquarters positions.

As a Mission Support Specialist, you will contribute to ICE Mission Support programs and provide advice in administrative specialty areas to supervisors, managers and employees. You will perform a variety of duties such as:

  • Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
  • Advise management on assigned administrative matters;
  • Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
  • Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
  • Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
  • Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  • This is a non-bargaining unit position.

Qualifications

GS-07: You qualify for the GS-07 grade level if you possess one of the following:

A. Experience: One year of specialized experience equivalent to the GS-05 grade level in the federal service, performing duties such as: Compiling and updating budget data on spreadsheets; assisting with the preparation of requests for personnel actions; coordinating office moves and telephone service requirements; monitoring usage of government/company owned motor vehicles; responding to routine questions concerning administrative procedures and requirements.
B. Substitution of Education for Experience: You may substitute experience by a successful completion of one full year of graduate level education. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. (A course of study in business administration, public administration, or related fields is qualifying.) Check with your school to determine how many credit hours comprise a year of graduate education. If the information is not available, use 18 semester or 27 quarter hours.
C. Superior Academic Achievement: You may substitute superior academic achievement for the experience required at the GS-7 level. You must have completed (or expect to complete within 9 months) the requirements for a bachelor's degree from an accredited college or university with a cumulative grade point average of 3.0 or higher on a 4.0 scale, 3.5 or higher on a 4.0 scale of required major classes completed during the final two years of curriculum, class standing in the upper third of a graduating class or major subdivision, or membership in a national scholastic honor society.
D. Combining Education and Experience: Appropriate combination of successfully completed graduate level education and experience described in A and B above, that, when combined, equal 100% of the total requirement.

GS-09: You qualify for the GS-09 grade level if you possess one of the following:

A. Experience: One year of specialized experience equivalent to the GS-07 grade level in the federal service, performing duties such as: Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; preparing requests for personnel actions; identifying and recommending solutions to administrative problems and providing advice to staff on established methods and procedures; coordinating office moves and telephone service requirements, monitoring usage of government/company owned motor vehicles.
B. Substitution of Education for Experience: You may substitute experience by a successful completion of a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, such as a L.L.B./J.D. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. (A course of study in business administration, public administration, or related fields is qualifying.) Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester hours or 54 quarter hours.
C. Combining Education and Experience: Appropriate combination of successfully completed graduate level education and experience described in A and B above, that, when combined, equal 100% of the total requirement.

GS-11: You qualify for the GS-11 grade level if you possess one of the following:

A. Experience: One year of specialized experience equivalent to the GS-09 grade level in the federal service, performing duties such as: Coordinating and monitoring a variety of administrative projects (i.e. budget, personnel, travel, space, logistics); identifying and recommending solutions to a wide range of administrative problems; analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates and studies; preparing preliminary and finished reports and documents; and representing the office in dealing with vendors and personnel from other administrative support organizations.
B. Substitution of Education for Experience: You may substitute experience by a successful completion of a doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, such as a L.L.M./Ph.D. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. (A course of study in business administration, public administration, or related fields is qualifying.) Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester hours or 54 quarter hours.
C. Combining Education and Experience: Appropriate combination of successfully completed graduate level education and experience described in A and B above, that, when combined, equal 100% of the total requirement.

GS-12: You qualify for the GS-12 grade level if you possess:

Experience: One year of specialized experience equivalent to the GS-11 grade level in the federal service, performing duties such as: Applying and modifying established practices to specific administrative problems that involve many variables; conducting independent evaluations on administrative functions and preparing study findings, recommendations and reports; making agreements and commitments at meetings and during telephone discussions in accordance with previously received instructions; and performing liaison functions with other organizations and establishing harmonious working relations with counterparts.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience):
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Additional information

View Common Definitions of terms found in this announcement.

???????Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Secret clearance as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). This position is not considered scientific/professional. View information on veterans' preference.

Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the required documents section of this announcement.

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