The CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies.  These tasks are summarized below.

Record Keeping and Reporting

Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA).

Ensures child registration and enrollment paperwork is complete and current.

Ensures that all USDA food program records are accurate, up-to-date and readily available.

Reviews and submits completed paperwork for background checks.

Maintains office files and records.

Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.

Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.

Conducts research of records and follows up in order to resolve discrepancies and problems. 

Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.

Liaison with Families and Programs

Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.

Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.

Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.

Performs assigned resource and referral duties and assists in maintaining current waiting list.

Fees and Supplies

Collects fees and charges and records payments in accordance with proper procedures.  Notifies supervisor of all delinquent payments.

Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.

Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered.

Additional Responsibilities

Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Performs other duties as assigned.

Conditions of employment

• You must be at least 18 years of age with a high school diploma or equivalent Unit
• Medical Assessment required. Must be current on immunizations and free of communicable disease
• Must provide proof of U.S. Citizenship or U.S. National. Must pass E-verify standards
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
• Criminal history and background check required.

Qualifications

Qualification:  Must possess general knowledge of Youth center and its operation.  A general knowledge of clerical procedures is required.  Experience in the operation of a personal computer and software programs, such as Microsoft Word, Excel, and Access is required.  Experience working with military families and an understanding of military lifestyles is preferred.  Experience with cash handling required.  Must possess excellent customer service skills, verbal and written communication skills and the ability to multi-task and prioritize projects with deadline achievement.  Must possess valid driver’s license.  Must be 18 years of age and a high school graduate or equivalent AND 2 years of administrative experience.  Ability to favorably pass pre-employment physical, provide evidence of immunization and be free from communicable disease

Conditions of Employment:  Work schedule may be a rotating schedule which covers early mornings, late evenings and split shifts.   

Other Information: Participation in the Direct Deposit/Electronic Fund Transfer within 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of KSAs related to the job requirements.  Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.  Best qualified applicants will be referred to the hiring manager.