At the GS14 grade, Social Worker Program Managers are assigned to manage, direct and oversee a major specialty treatment program at a multi-division facility or at the VISN or VA Central Office. Typical assignments at the facility level include serving as a care line manager or major section chief. They have the responsibility for staffing, work assignments, budget, clinical services provided and admission criteria for the program, day-to-day program operation, and all reporting requirements.Learn more about this agency
Principal Duties and Responsibilities (About 80% of the time)
- The Chief of the Behavioral Health Service/ BVAC Care Line Manager of the VA Western New York Health Care System (VAWNYHS) has administrative, professional and technical responsibility for the mental health care delivery system. The VA Medical Center is located in Buffalo, New York along with a second campus in Batavia, NY and operates seven Community Based Outpatient Clinics (CBOCs) in, Niagara Falls, Lockport, Lackawanna, Springville, Olean, Dunkirk, and Jamestown. Also supported is the Vet Center in Buffalo.
- Behavioral Health Chief/Care Line Manager has overall clinical, management, strategic planning and supervisory responsibilities for multi-disciplinary staff assigned to the Behavioral Health Care Service/ Care Line. The Behavioral Health Care Line consists of inpatient and outpatient services in addition to specialty services that include, but are not limited to: a 15 bed inpatient psychiatric unit, 20 bed men's and 12 bed women's Post Traumatic Stress Disorder (PTSD) Residential Rehabilitation Treatment programs, a 20 bed Substance Abuse Disorder (SUD) Residential Rehabilitation Treatment Program, general Outpatient Mental Health services, outpatient PTSD and SUD specialty care, Mental Health Intensive Case Management services, Homeless Veterans, HUD/VASH, Grant and Per Diem and Contract Residential services, Behavioral Medicine, Neuropsychology, Primary Care Mental Health Integration (PCMHI) imbedded in both campuses and all seven CBOC's, Psychosocial Recovery and Rehabilitation services, Vocational Rehabilitation, Mobile Outreach, and Transition Care Management services. Due to the nature of the patient care services provided, program changes and new developments occur frequently. The incumbent provides leadership, coordination, and direction to the Behavioral health Care Line to achieve optimal utilization of available resources. The Chief/Care Line Manager has responsibility for staffing, work assignments, budget, oversight of the clinical services provided, establishing and maintaining admission criteria for the behavioral health programs, and oversight of the day to day program operations. Additionally, they may have collateral assignments determined by the needs of the local facility, the VISN and/or VACO.
- They must evidence advanced practice skills and judgment, advanced supervisory skills, the ability to supervise a multidisciplinary staff, and program management skills and competencies consistent with the management of projects of broad scope, magnitude and complexity. They must be licensed at the advanced practice level.
- The incumbent is a licensed, clinically privileged social worker and a member of the Medical Staff who practices at the advanced level. He/she provides direct patient care as needed including, but not necessarily limited to psychological assessment, and a full range of clinical intervention, consultation individual/group, couple and family psychotherapy.
- He/she may supervise/teach Interns/Fellows, Externs, and other trainees, including, as needed, embracing the treatment of mental health patients, and/or mental health/administrative management.
- May design, conduct, analyze and report relevant psychological research.
- Performs other duties as requested or assigned.
- Flexible shifts, and travel among VAWNYHS and VISN 2 sites, may be required to meet Behavioral Health Service and VAWNYHS management and clinical needs.
The Chief/Care Line Manager has full and final authority with respect to administration of Behavioral Health Services. The Chief Care Line Manager is responsible for goals, priorities, policies, procedures, clinical programs and resource allocations pertaining to the Behavioral Health Service. Staff directly assigned to the Behavioral Health Service is accountable to the Behavioral Health Chief/ Care Line Manager. All such personnel appointments are subject to the initial and continuing approval authority (within the limits imposed by fiscal realities), for all decisions relative to staffing, including individual assignments, team composition (size and professional mix), performance measures and productivity standards. All other divisions relative to Behavioral Health Service resources (space, equipment, and budget) are subject also to the final authority of the Behavioral Health Service Chief/ Care Line Manager. The Fund Control Points and decentralized budgets of the Behavioral Health Service are assigned to the Chief, Mental Health Service, and administered on behalf of the Chief by a designated employee.
Work Schedule: Monday - Friday, 8 AM-4:30 PM, subject to change based on agency needs
Financial disclosure: Not required.
Occasional travel - You may be expected to travel to the CBOCs for this position.
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/538212000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.