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    This position is part of the National Archives and Records Administration, National Personnel Records Center, Military Personnel Records. As a Supervisory Archives Technician, you will be responsible for a staff of Customer Service Representatives that receive and respond to all telephone inquires received by the center.

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    As a Supervisory Archives Technician, you will:

    • Plan work to be accomplished by subordinates, set, adjust short-term priorities, perform quality assurance by actively monitoring phone calls and prepare weekly and quarterly work schedules.
    • Inform higher level supervisor of anticipated vacancies, increases in workload, or other circumstances requiring replacement or additional staff.
    • Prepare, issue, and monitor routine internal instructions and procedures.
    • Conduct staff meetings to convey and discuss suggestions, changes and new policies or procedures, which affect unit operations. Provide information generated by these meetings to higher level management.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


  • Job family (Series)

    1421 Archives Technician

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/538098900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.