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Communications Analyst

Office of the Inspector General, USPS
This job announcement has closed

Summary

The USPS OIG is seeking a Communications Analyst to join the Communications Team for the Office of Chief of Staff (COS) in Arlington, VA. The Communications Team is responsible for the organization's employee engagement, and all internal and external communications.

Overview

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Hiring complete
Open & closing dates
06/26/2019 to 07/11/2019
This job will close when we have received 75 applications which may be sooner than the closing date. Learn more
Salary
$57,510 to - $90,461 per year
Pay scale & grade
GG 00
Location
Arlington, VA
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Other
Drug test
Yes
Announcement number
2019-106-1053820-PC
Control number
537934100

This job is open to

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Clarification from the agency

All U.S. Citizens - Current career United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service will not be considered or selected from this vacancy announcement.

Duties

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The successful candidate will be primarily responsible for the organization's internal communications and employee engagement initiatives, while also performing a wide range of communication tasks. These include but are not limited to: technical and administrative support; project management; writing, editing, and disseminating information; gathering information; and assisting in producing daily, weekly, monthly, semi-annual, and annual publications and announcements for both internal and external audiences; assisting in employee engagement initiatives; and maintaining content on the OIGs SharePoint intranet sites.


Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 07/11/2019 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Journey Band level, equivalent to a GS-9 through a GS-11. The salary range for this position is $57,510.00 - $90,461.00. The salary figures include locality pay. Promotion potential to a GS-13 is at management's discretion.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

  • Lead the agency's internal communication initiatives and manage internal employee communication channels.
    • Produce a weekly employee newsletter.
    • Provide expert level advices in the areas of communications, social media, and employee engagement.
    • Apply a wide range of communication concepts, policies, best practices, analytical, and diagnostic methods and techniques to best reach employees.
    • Evaluate information needs in the development of plans for campaigns to disseminate information about agency programs.
  • Assist others on the team with external communications, web content management, video, and graphic design.
  • Ensure that meetings, awareness items, messaging and communications products contain no conflict with the policies and objectives of related programs. These products are often attributed to high-level agency officials and include such things as reports of agency achievements initiatives, and mission critical and general organizational information.
  • Ensure that written products contain no conflict with the policies and objectives of related programs.
  • Author messaging designed to (1) explain agency programs and operations; (2) report the results of audits, research and investigations; (3) announce regulations; (4) interpret themes and conflicting points of view in expository narratives. The materials presented ordinarily report and explain factual information, and often interpret it in such a way as to make it clear without sacrificing completeness and accuracy.





Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Must be able to pass a drug screening and physical examination
  • Must be able to pass a background investigation
  • Must be able to obtain and maintain a Moderate background investigation (Tier 2)
  • Must be able to obtain and maintain a government-issued credit card
  • May be required to successfully complete a 12-month probationary period

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.

Bachelor's degree in communications or a similar field from an accredited college or university


OR
At least three years of specialized experience in communications, with a focus on internal communications, using Microsoft Office 365, including PowerPoint and SharePoint.

DESIRABLE QUALIFICATIONS
  • Ability to represent agency and communicate and interact with senior level officials and stakeholders both internally and externally, including the use of social media.
  • Advanced skills in using SharePoint and PowerPoint.
  • Skill in the principles, methods, practices and techniques of communication and public outreach.

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
  • Proven knowledge of oral and written communication principles, practices, techniques and methods to develop information materials aimed at enhancing the understanding of stakeholders issues of the agency's programs
  • Strong writing and editing skills, including writing for the web and social media sites
  • Skill in developing information materials to including articles, fact sheets, brochures, and pamphlets that increase communication with the agency's stakeholders
  • Ability to clearly and consistently organize, manage and present complex information in useful formats to a wide range of audiences
  • Ability to manage multiple tasks and work under tight deadlines

You will no longer be considered for this position if you receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

Education

Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:
Health, Dental, Vision, Life and Long Term Care Insurances with Flexible Spending options.
For more information about these programs visit www.opm.gov/insure.

Retirement and Thrift Savings. For more information about these programs see www.opm.gov/retire and http://www.tsp.gov/.

Flexible Work Schedules. USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.

Leave and Holidays. In addition to 10 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.

For further information, please refer to our website at:
https://www.uspsoig.gov/frequently-asked-questions

Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not).

This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case by case basis.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.

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