Clarification from the agency

UNITED STATES CITIZENS MAY APPLY (no prior federal experience is required).

The Deputy Director for the Office of Compliance serves as a strategic and tactical compliance executive and change agent by directing the development, planning, and execution of compliance and enforcement activities while improving the efficiency, quality, and timeliness of delivering safety results for consumers.  You will manage, and as necessary, adjust and establish systems to ensure consumer product hazards are prevented and/or resolved in a timely manner.  Critical to success in the role is the ability to help lead the compliance team in the identification and management of consumer product hazards, while managing compliance and enforcement costs and work flow, reducing "bottlenecks," improving resource utilization, improving the timely completion of internal projects, and improving the efficiency and effectiveness of the compliance and enforcement program.  You will be responsible for organizing, staffing, coordinating, and controlling the day-to-day, substantive compliance work of the organization through subordinate Division Directors. You also help to establish and evaluate operational policies, makes decisions on programs, establish priorities, and allocate resources. Specific activities associated with this position include:

1. Managing and coordinating the work of the subordinate Division Directors;
2. Developing, implementing and overseeing nationwide enforcement efforts, short and long-term Compliance investigations and other inter-agency investigations;
3. Analyzing and evaluating extremely complex cases and providing findings and recommendations to other Senior Level officials;
4. Establishing cooperative relationships with high level management from other federal, state and local investigative agencies;
5. Coordinating with the Office of the General Counsel on case development and administrative litigation and providing advice to obtain effective and meaningful corrective actions;
6. Providing advice and guidance to regulated industries on how to comply with all CPSC-administered acts;
7. Promoting industry compliance with existing safety rules;
8. Reviewing proposed standards and rules with regard to their enforceability;
9. Identifying and acting promptly on safety hazards in consumer products already in distribution; and
10. Enforcing the requirement that firms identify and report products that could present possible substantial hazards.

Conditions of employment

• U.S Citizenship Required.

This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.

A public financial disclosure statement is required upon appointment into the SES.  This statement will be used to avoid conflicting situations in employment through advice and counseling. You will need to provide the information annually.

One year probationary period required for initial SES appointment.

The selectee will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment.  False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security.  The system confirms employee’s identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Qualifications

All applicants must submit a separate written narrative response to each of the following ECQs. Additional information is available at: ECQ Information. Applicants are encouraged to follow the Challenge, Context, Action and Results model. It is recommended that you draft your ECQs in a Word document and then insert the responses into our system (limit of 6,400 characters per narrative).

EXECUTIVE CORE QUALIFICATIONS DEFINITIONS:

ECQ 1 - LEADING CHANGE. The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - LEADING PEOPLE. The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 - RESULTS DRIVEN. The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - BUSINESS ACUMEN. The ability to manage human, financial, and information resources strategically.

ECQ 5 - BUILDING COALITIONS. The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualifications. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process. You are considered a non-competitive applicant if you are a current career Senior Executive, Qualifications Review Board (QRB) certified graduate of a Senior Executive (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.

MANDATORY TECHNICAL QUALIFICATIONS: In addition, all applicants must submit a separate written narrative response to each of the following TQs. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQs in a word document and then insert into our system (limit of 6,400 characters for each narrative).

1.       Knowledge of investigative oversight sufficient to lead, direct, and supervise a large, multi-disciplinary organization charged with: 1) investigations of product hazards, 2) handling violations of regulations, and 3) development of corrective action programs.

2.       Ability to conduct negotiations to obtain corrective actions with major manufacturers, companies, and law firms.

3.       Ability to apply laws and regulations to the facts of individual cases and the ability to communicate and teach this skill to subordinates.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be rated and ranked by the CPSC Executive Resources Board (ERB) using only the information submitted for consideration. Applicants are to separately address the ECQs (unless exempted) and the Technical Qualifications question listed in the announcement by documenting demonstrated experience, training, and/or education. Applicants who do not separately address the required qualifications will be ineligible for consideration. The ERB will rate and rank each applicant based on the qualification requirements and refer the top candidates to the selecting official. The selecting official will consider the best qualified applicants referred based on the information provided, and possibly a personal interview. The ERB will approve the final selection and forward to the Chairman. In competitive cases, the Office of Personnel Management (OPM) will certify qualifications through the OPM Qualifications Review Board.