This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), Commandant, Vice Commandant, Director of Governmental & Public Affairs, Office of Public Affairs, Digital Media Division, Washington, DC.Learn more about this agency
You will become a valuable asset as Public Affairs Specialist in the Digital Media Division, Office of Public Affairs, U.S. Coast Guard Headquarters. You will be responsible for the management, strategic and tactical planning, direction and supervision of the Coast Guard's Public Web Program. You will coordinate web design efforts for the Office of Public Affairs, to include development and administration of mobile arpps and proprietary content management systems.
Being a CG civilian makes you a valuable member of the CG team. Typical work assignments include:
- Schedules and coordinates the creation of content for digital media formats, oversees idea development, schedules, and manages financial decisions to bring a project to fruition.
- Develops and establishes standards to develop a coherent, compliant U.S. Coast Guard brand
- Manages app development projects, to include front end and back end development of enterprise websites and apps
- Develops requirements and specifications for systems related to the delivery of media involving complex or intricate issues or problems
- Collects and determines requirements, uses Adobe Creative Suite (or similar programs) to develop prototypes, and serves as Information Technology (IT) development liaison for creation and delivery of new media for electronic publication.
- Evaluates, interprets, and participates in the development and documentation of overall business requirements for moving image media video and audio productions.
Job family (Series)
Conditions of Employment
- U.S. Citizenship is required.
- This position requires a National Agency Check with Inquiries (NACI).
All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures. Status applicants applying for a promotion must have 52 weeks of service at the next lower grade.
At the GS-13 level: Applicants must have at least one year of specialized experience equivalent to the GS-12 level in the federal service.
Examples of specialized experience include:
-Collaborates with managers and editors from various departments to gather material and ensure timeliness, relevance, and accessibility of public presentations
-Participates in and leads project planning sessions with team members to analyze requirements and provide production and delivery recommendations for media projects
-Ensures that all media on the agency site complies with agency and standards
-Plans budgets and manages information for identifying workforce and organizational needs and priorities
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience,
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here
Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here
Recruitment incentives may be authorized.
All Federal employees are required to have Federal salary payments made by direct deposit.
For Veterans' preference eligibility, visit Veterans' Employment Resources. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. See the required documents section of the announcement.
More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.
If you need a reasonable accommodation for the application and hiring process, please contact 202-795-6312. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line self assessment questions that are based on the following competencies or knowledge, skills, and abilities needed to perform this job:
- Comprehensive knowledge of web design/coding principles and techniques to integrate content into websites, diagnose and resolve website operational problems, and appropriately consider relevant security, accessibility, and authentication issues
- Ability to manage projects with a high degree of detail and quality and provide guidance to lower-level web design Specialists
- Comprehensive knowledge of a wide range of electronic communication techniques across the Internet, to include Web sites and social media outlets
- Comprehensive knowledge of web and media standards, electronic communication legal requirements, and Simple Mail transfer Protocol standards, including forward-looking industry trends, best-practices for existing media delivery methods, and compliance
- Mastery of the techniques and methods for administration, maintenance, and monitoring of websites and web services
- Knowledge of budget processes and requirements, to include appropriately identifying, prioritizing, and coordinating needed hardware and software procurement
Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned.
To preview questions please click here.
Background checks and security clearance
Drug test required
1. Your resume
2. Your responses to the online questionnaire
3. Current or former federal employees, submit a copy of your most recent SF-50, Notice of Personnel Action, that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade. Examples of appropriate SF-50s include promotions, with-in grade increases. Performance award are not acceptable.
4. If you are qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, official transcripts are required prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet education requirements if you can show that it is comparable to education received in U.S. accredited institutions. Provide proof with your application. Please see click here.
5. If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), you must submit a copy of your agency notice, most recent performance rating and most recent SF-50, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.
6. If you are claiming veterans’ preference, submit the following documents. Please see Feds Hire Vets for detail.
a. Veterans claiming 5 point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted.
b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.
c. Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of your other 10 point preference. If claiming 10 point preference, you must provide required documentation described on the back of the SF-15. 10-point preference will not be granted if appropriate documentation is not submitted with your application.
d. If you are a current active duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members’ military personnel offices, unit commanders or higher headquarters.
7. If you are requesting consideration under Executive Order 13473, you must submit proof of eligibility. At a minimum to confirm eligibility for purposes of appointment based on relocation under these provisions a spouse of a service member must provide a copy of the marriage certificate or other documentation verifying marriage and a copy of the military PCS orders assigning the service member to a certain post. The PCS orders must state the member's spouse was authorized on the military orders. Proof of eligibility based on disability and deaths resulting from active duty service is outlined here.
8. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.
All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system with fax number and instructions. Required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123HQ), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE STOP 7912, WASHINGTON, DC 20593-7912.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select “Benefits”. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Complete applications for this vacancy must be received on-line by 11:59 p.m ET on the closing date of the announcement. To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of eligibility and qualifications. See Required Documents section for more detail regarding a complete application package.
High self assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.
If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date. You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.
Agency contact information
USCG Applicant Support
AddressUnited States Coast Guard
2703 Martin Luther King Jr. Ave SE
Washington, District of Columbia 20593-7120
Once the announcement is closed, we will conduct an evaluation of your application and qualifications to determine your ranking. The most qualified applicants will be referred to the hiring manager for further consideration. To check the status of your application, log on to your USAJOBS account, click on "Application Status," and then click "More Information." You may also opt to receive email notifications of application status changes by logging into your USAJOBS account and enabling notification alerts.
For more information on applying for federal employment click here
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/535868600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.