You will be working with the Public Affairs staff for the Agricultural Marketing Service as a lead for the digital communication efforts. The Public Affairs staff is responsible for developing and disseminating public information and serves as a liaison with the USDA and other federal agencies for strategic communications planning and implementation.Learn more about this agency
- The duties may include, but are not limited to:
- Development of policies, strategies, standards, guidance and training for the use of digital media
- Responsible for agency website content updates and changes
- Developing policy and strategies for gathering internal and external feedback
- Manages the AMS Digital Communications Task Force
- Works with IT Services, the Office of Communications and others to identify and plan for the evolving technical needs of agency digital communications
- Provides agency leadership with clear, well researched advice on technical options and new opportunities for dissemination of information
- Ensures compliance with agency and department policies and other applicable federal policies, practices, and procedures
Occasional travel - Occasional travel for training and work assignments may be required.
Job family (Series)
Conditions of Employment
- You must be a US Citizen or US National.
- Males born after 12/31/1959 must be Selective Service registered or exempt.
- Subject to satisfactory adjudication of background investigation and/or fingerprint check.
- Successful completion of one year probationary period, unless previously served.
- Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.
QualificationsApplicants must meet all qualifications and eligibility requirements by the closing date of the announcement, including time in grade restrictions, specialized experience and/or education, as defined below.
FOR THE GS-13 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-12 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:
- Developing new and creative internal and external expert-level communication strategies on a wide variety of subjects covering the full range of program areas
- Explaining in a comprehensive and persuasive manner, a wide variety of program activities to a range of internal and external audiences, some of which are openly hostile and critical, both orally and in writing
- Developing comprehensive written materials sufficient to explain complex and controversial new programs and proposed changes to existing programs in a manner that achieves broad consensus and understanding of policies, programs, and activities
- Analyzing public reaction to programs in order to recommend and develop creative and fresh communication plans with the goal of minimizing confusion, and achieving acceptance and understanding of activities
- Posting a wide variety of print and graphic media, e-newsletters through web-based software programs
- Establishing and maintaining effective working relationships with public contacts and employees at all levels within the organization in order to disseminate program information in the most effective way
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This position does not have an education qualification requirement.
- Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For CTAP & ICTAP, well-qualified means that the applicant meets the qualification standard and eligibility requirements for the position, meets basic qualification requirements, meets all selective factors where applicable is able to satisfactorily perform the duties of the position upon entry, and is rated at 85 or above on the applicant assessment. Applications and required documentation (see below) will be reviewed to determine if applicants meet eligibility and job requirements. Qualified applicants will then be rated on the quality of experience, education, and training they possess relevant to the duties of the position and the extent applicants possess the following knowledge, skills and abilities (or competencies):
- Communications and Media
- Manages and Organizes Information
- Oral Communication
- Organizational Performance Analysis
- Planning and Evaluating
Note: If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.
To preview the application questionnaire, please visit: https://apply.usastaffing.gov/ViewQuestionnaire/10504539
Background checks and security clearance
Drug test required
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure or downtime, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
You must submit the documents below if you claim any of the following:
- Resume that includes:1) personal information such as name, address, contact information;2) education;3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) all supervisors' phone numbers and if they may be contacted; and 5) other qualifications.
- If education is required or being used to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient if it includes your name and all course information. If selected, official transcripts will be required prior to entering on duty. Education must have been obtained from an accredited institution. Education completed in a foreign institution must include an evaluation by an organization that specializes in interpretation of foreign education programs that it was deemed equivalent to an accredited U.S. education program. For further information, see: Foreign Education Evaluation. All transcripts must be in English or include an English translation.
- Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; AND most recent performance evaluation; AND SF-50 documenting separation or the position from which separating; OR
- Workers Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50; OR
- Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50; OR Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from the military or National Guard Bureau AND Separation SF-50.
- VEOA Veterans: DD214, Certificate of Release from Active Duty that shows dates of service and discharge under honorable conditions. Active duty members must submit a certification of expected discharge or release from active duty under honorable conditions within 120 days after the date the certification is submitted. It must be on the letterhead of the military branch and include the dates of service. Veterans' preference must be verified prior to appointment. Visit Feds Hire Vets for more information.
- If claiming 10-point veterans' preference you must provide the DD214 or certification (see above) plus the documentation listed on the SF-15 Application for 10-point Veterans' Preference. Failure to submit these documents could result in a finding that 10-point preference cannot be awarded.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement in order to be entered into the system prior to its closing.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.
Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov. It is recommended that as part of your profile you set up automatic email notification to be informed when the status of your application changes. If you choose not to set up this automatic notification, then you will have to log into your USAJOBS account to check on the status of your application.
Step 2: Create a Resume with USAJOBS or upload a Resume into your USAJOBS account. You may want to customize your resume to ensure it documents duties and accomplishments you have gained that are directly related to this position in order to verify that qualifications are met. In addition, your resume must support your responses to the online questionnaire (you may preview the online questionnaire by clicking on the link at the end of the How You Will Be Evaluated section of the job announcement).
Step 3: Click "Apply Online" and follow the prompts to complete the Occupational Questionnaire and attach any additional documents that may be required. You can update your application or documents anytime while the announcement is open. Simply log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Update Application" to continue.
NOTE: If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the Human Resources Office. If you are adding to, rather than replacing a previous submission, you must upload both the old document and the new document. You must verify that uploaded documents from USAJOBS transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Applicants may combine all like required documents (e.g. SF-50s or veteran docs) into one or more files and scan for uploading into the application. Each file must not exceed 3MB. Grouping like documents into files will simplify the application process. Documents must be in one of the following formats: GIF, JPEG, JPG, PDF, PNG, RTF, or Word (DOC or DOCX). Uploaded documents may not require a password, digital signature, or other encryption to open.
Agency contact information
APHIS Human Resources
AddressAgricultural Marketing Service
USDA APHIS MRPBS
250 Marquette Avenue, Suite 410
Minneapolis, MN 55401
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status.
Multiple positions may be filled from this announcement.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/533989200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.