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SUPPORT SERVICES SPECIALIST

Office of Inspector General for the Federal Housing Finance Agency
This job announcement has closed

Summary

FHFA regulates and supervises Fannie Mae, Freddie Mac, and the Federal Home Loan Banks (the Government Sponsored Entities (GSEs)). FHFA's primary mission is to ensure that the GSEs operate in a safe and sound manner and support a stable, liquid, and efficient mortgage market, including sustainable home ownership and affordable housing.

Overview

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Reviewing applications
Open date: 05/08/2019
Closed date: 05/15/2019
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Relocation expenses reimbursed
No
Salary
$41,318 - $61,977 per year
Pay scale & grade
EL 05
Promotion potential
07
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Career/Career Conditional
Travel Required
Not required
Appointment type
Permanent - Full-time
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
Yes
Security clearance
Not Required
Announcement number
19-FHFAIG-9-P
Control number
533036500

Duties

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The following are the duties of this position at the EL-07 (Equivalent to the GS-07). If you are selected at the lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

  • Administer and performs work involving the procurement of supplies and services to support FHFA-OIG.
  • Evaluate and ensure the optimum assignment and utilization of office space, reviewing regular requests for temporary offices and permanent office relocations.
  • Escort representatives; monitor space alteration projects; serve as a signatory for vendor projects; and revises floor plans.


The following are examples of duties that are related to the position at the EL-05 (Equivalent to the GS-05):

  • Administers the Personal Identify Verification (PIV) system, ensuring proper enrollment and activation of Personal Identity Verification (PIV) cards and management of administrative roles.
  • Provides driving services to the Inspector General and executive staff. Maintains a valid state motor automobile operator’s license.
  • Provides shipping and receiving assistance (sort and deliver mail and packages). 
  • Coordinates the maintenance/repair of equipment, utilities, appliances, locks and vending machines.
  • Monitors and restocks office supplies, pantry area items, and copier paper; and maintains the storage and supply rooms.
  • Prepares signage, program agendas, cover pages, and handouts for conferences and ceremonies.

Requirements

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Conditions of employment

  • Please refer to "Conditions of Employment."
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or U.S. National

This opportunity is also open to Status eligibles under Announcement 19-FHFAIG-8. Please refer to that announcement for details on open period, eligibility, and how to apply.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

Qualifications

You must meet the following requirements by the closing date of this announcement.

General experience: For the EL-05 (GS-05), you must have three years of general experience, 1 year of which was equivalent to at least EL-4 (GS-4), is qualifying for EL-5 level positions. General experience is experience that involved dealing with others in person-to-person work situations, in obtaining and providing a variety of services for an organization, or other work that demonstrated the ability to perform successfully the work of the position to be filled.

OR
You may substitute education for general experience as follows: completed 4 full years of education above high school leading to a bachelor's degree.

OR
You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

Additional information

- We may select from this announcement or any other source to fill one or more vacancies. 
- Relocation expenses will not be paid.
- This is a non-bargaining unit position.
- We offer opportunities for telework. (As determined by agency policy)
- We offer opportunities for flexible work schedules.

Ethics: FHFA-OIG employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions. In addition, certain FHFA-OIG employees are prohibited from accepting compensation from Fannie Mae and Freddie Mac for a two-year period after terminating employment with FHFA-OIG. Furthermore, to avoid financial conflicts-of interest or the appearance of conflicts-of-interest, FHFA-OIG employees may need to divest or sell certain assets they, their spouse, or minor children own or control, including securities issued by Fannie Mae, Freddie Mac, or the Federal Home Loan Banks. Employees who work on Federal Home Loan Bank issues may need to sell or divest financial interests with any of the Federal Home Loan Bank members, which may include stock in bank holding companies, insurance companies, and other financial services firms.

CONDITIONS OF EMPLOYMENT:
- A one year probationary period may be required.
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.  Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- If you are retired from the Federal Government and are selected for this vacancy, your retirement annuity may be offset from your pay.
- Must have a valid driver's license.
- This position is subject to the random and pre-employment drug testing program.
- Public Trust – Background Investigation will be required.
 

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

Rating: Your application will be evaluated in the following areas:Technical, Analytical, and Communication. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, A, B, or C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category. 

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as “well qualified" to receive special selection priority.


To preview questions please click here.

Office of Inspector General for the Federal Housing Finance Agency

Become a part of the most challenging and important mission in the country today. The Federal Housing Finance Agency (FHFA), Office of Inspector General (FHFA-OIG) ensures that all FHFA programs and operations are effective and efficient by conducting audits, investigations and reviews of the activities, programs, and other operations of the FHFA, and recommending courses of action designed to assist the FHFA in promoting economy and efficiency in the administration of its programs and operations.

Agency contact information

Applicant Call Center
Phone
304-480-7300
Fax
000-000-0000
Email
HFIGINQUIRIES@fiscal.treasury.gov
Address
FHFAIG
***We Do Not Accept Mailed Applications***
Washington, West Virginia 20005
United States

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