This position is located in the Technology, Services and Innovation, Information Technology Directorate, Information Security and Monitoring Division and serves as an IT Specialist (INFOSEC). The U.S. Agency for Global Media is conveniently located within walking distance to the Green,Yellow, Orange, Blue Metro lines and MARC/VRE.
NOTE: Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.
Summary
This position is located in the Technology, Services and Innovation, Information Technology Directorate, Information Security and Monitoring Division and serves as an IT Specialist (INFOSEC). The U.S. Agency for Global Media is conveniently located within walking distance to the Green,Yellow, Orange, Blue Metro lines and MARC/VRE.
NOTE: Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.
Introduction to Agency: The U.S. Agency for Global Media (USAGM) is an exciting, multi-media, multi-cultural, global media agency that carries out all United States civilian international broadcasting. Our media networks complement and reinforce one another in a shared mission vital to U.S. national interests: to inform, engage, and connect people around the world in support of freedom and democracy. Our staff of dedicated professionals serve as an example of a free and independent media, bringing news, information, and relevant discussions to a weekly audience of over 278 million people worldwide in over 60 languages via radio, television, Internet, and social media.
USAGM media networks include the Voice of America (VOA) and the Office of Cuba Broadcasting (Radio and TV Marti) and three grantee organizations: Radio Free Europe/Radio Liberty, the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia.
Incumbents at the lower grade level will receive more direction and supervision, as well as employee development opportunities to achieve the higher grade level. Duties are and not limited to:
Develops IT Security procedures that result in a secure computer environment for USAGM, the International Broadcasting Bureau (IBB), and VOA.
Provides expertise to assist system administrators and other members of the technical staff in complying with government-wide and agency security policies.
Maintains a state-of-the-art awareness of information security issues, incident types and trends, protective and diagnostic software, and security regimes for the major information system platforms managed by TSI.
Audits the effectiveness of security controls in place throughout IBB's enterprise computing network.
Conducts "white hat" or ethical hacking to identify weaknesses and vulnerabilities in agency systems and networks.
Works with other members of the IT staff on security incidents and intrusion handling and resolution. Alerts the manager of the Division of any new information on security issues and/or failures of current computing systems.
Provides technical leadership, expertise, and guidance by working with the TSI's staff to ensure that security is appropriately considered during design, development, and deployment.
Candidates may be required to work nights, weekends, holidays, and telework as needed.
Applicants must complete the online questionnaire.
If selected, you will be required to complete a SF-86.
This is a sensitive or national security position.
All requirements, such as time-in-grade, must be met by the closing date of this announcement.
This vacancy is also being advertised under a U.S. Citizens announcement, DE-10486804-19-WF. Applicants are responsible for applying to the U.S. Citizens announcement if interested.
Qualifications
Applicants must have one year of specialized experience which is directly related to this line of work AND IT related experience demonstrating the four competencies listed:
1. Attention to Detail - Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise and accurate to a given IT situation.
2. Customer Service - Works with clients and customer (that is, any individual who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized experience for the GS-13 grade level: Applicants must posses one (1) year of specialized experience at the GS-12 grade level in the federal government or equivalent experience in the private sector. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position and which is in or directly related to the position. Examples of specialized experience are: broad knowledge and skill in ensuring an appropriate level of protection for information and computing technology is managed correctly; assists other members of the office staff in securing the computing systems and network infrastructure they manage; and informs staff members and outside contacts of the agency's security policies.
Specialized experience for the GS-14 grade level: Applicants must posses one (1) year of specialized experience at the GS-13 grade level in the federal government or equivalent experience in the private sector. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position and which is in or directly related to the position. Examples of specialized experience is: extensive work and mastery skill in ensuring an appropriate level of protection for information and computing technology is managed correctly; assists other members of the office staff in securing the computing systems and network infrastructure they manage; and provides expert policy direction in the information security field for the division.
Education
Applicants cannot substitute education for experience for this position.
Additional information
1. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50, 'Notification of Personnel Action' and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal.
2. If you are an eligible Agency Career Transition Assistance Program (CTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced agency employees must be rated at 85 or above on the rating criteria for this position. CTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
3. Individuals who are eligible for consideration under a special hiring authority, (e.g. 30% compensable veterans, severely handicapped individuals, former Peace Corps and VISTA Volunteers, etc.) will be accepted and considered non-competitively for this vacancy. Applicants must indicate if they are applying under a special program and must submit proof of eligibility with their application.
4. If you are applying under the Veterans Employment Opportunity Act (VEOA), you must include a copy of your DD-214 or other proof of eligibility.
5. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
6. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
Additional selections may be made if additional/identical vacancies occur within 90 days of certificate issuance.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once your resume or application is submitted a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position.
Competencies:
Attention to Detail
Customer Service
Oral Communication
Problem Solving
Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All applicants are required to submit the following supporting document type(s):
DD-214
Other Veterans Document
Resume
SF-50
Acceptable document: A cover letter is optional.
If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an Application of 10-Point Veterans' Preference (SF-15) plus the proof required by that form. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
If you cannot complete the Application Package online, please contact the Human Resources office.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 05/21/2019. To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit Application button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the ?05/21/2019. To verify your application is complete, log into your USAJOBS account, https://login.usajobs.gov/account/signin. The page will display the positions for which you've applied as well as the status of each application. Click on the plus sign (+) next to the job title to expand information about the job, then click on Additional Application Information to see the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next, click on Update Application to complete the application process.
Note: Submission of a resume alone IS NOT a complete application.
This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions.Failure to provide the required information and/or materials, by 11:59 P.M. on 05/21/2019.
Technology Services and Innovation
330 Independence Avenue SW
Room 4700 Cohen Building
Washington, DC 20237
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
All applicants are required to submit the following supporting document type(s):
DD-214
Other Veterans Document
Resume
SF-50
Acceptable document: A cover letter is optional.
If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an Application of 10-Point Veterans' Preference (SF-15) plus the proof required by that form. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
If you cannot complete the Application Package online, please contact the Human Resources office.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 05/21/2019. To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit Application button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the ?05/21/2019. To verify your application is complete, log into your USAJOBS account, https://login.usajobs.gov/account/signin. The page will display the positions for which you've applied as well as the status of each application. Click on the plus sign (+) next to the job title to expand information about the job, then click on Additional Application Information to see the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next, click on Update Application to complete the application process.
Note: Submission of a resume alone IS NOT a complete application.
This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions.Failure to provide the required information and/or materials, by 11:59 P.M. on 05/21/2019.
Technology Services and Innovation
330 Independence Avenue SW
Room 4700 Cohen Building
Washington, DC 20237
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
