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    WHAT IS THE TAXPAYER ADVOCATE SERVICE DIVISION?
    TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy). 

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    Responsibilities

    WHAT DOES A VOLUNTEER TAXPAYER ADVOCACY PANEL MEMBER DO? Taxpayer Advocacy Panel members are strictly volunteers and will not receive a salary. You have a unique opportunity to contribute to improving your tax administration system by becoming a member of the IRS Taxpayer Advocacy Panel (TAP). The mission of the TAP is to listen to taxpayers, identify taxpayers’ issues, and make recommendations for improving IRS service and customer satisfaction. The TAP serves as an advisory body to the Secretary of the Treasury, the Commissioner of Internal Revenue, the National Taxpayer Advocate, and IRS Division Commissioners to improve IRS service and customer satisfaction. Panel members serve a three-year appointment.

    As a Volunteer Taxpayer Advocacy Panel member you will:

    • Serve in an advisory capacity to the IRS through meetings and focus groups;
    • Solicit taxpayer input on specific issues and channel the feedback to the agency;
    • Identify, prioritize, and elevate as necessary, taxpayer issues to the IRS;
    • Participate in taxpayer outreach opportunities by speaking to individuals and groups about the Panel;
    • Annually report and publish the results your teams work.

    Travel Required

    Occasional travel - May involve infrequent overnight travel to attend multi-day meetings/events? (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.)

    Supervisory status

    No

    Promotion Potential

    00

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/529779700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.