WHAT IS THE HUMAN CAPITOL DIVISION? The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission.
See Other Information for Locations.Learn more about this agency
As a Human Resources Assistant you will:
- Provide assistance and administrative support, gather and analyze automated or manual data and apply knowledge of personnel processing.
- Perform error resolution to resolve systemic and individual personnel and pay related problems by researching tables and databases, tracing personnel records and payroll actions, and reconstructing accounts and records.
- Analyze problems to determine trends and recommend solutions/changes in processes and procedures.
- Take appropriate action to correct deficiencies and identify and elevate systemic problems with the automated systems.
- Screen personnel action requests, reconcile records with master personnel files.
- Review and research personnel information reports to ensure that the correct risk level and type of investigation are assigned.
- Maintain control records for correspondence and work assignments, establishing and following up on suspense dates.
- If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Occasional travel - 1 to 5 nights per month
Job family (Series)
Conditions of Employment
- Refer to Other Information
- Click "Print Preview" to review the entire announcement before applying.
- Must be a U.S. Citizen or National.
- IRS Employees with Career or Career Conditional Appointments.
You must meet the following requirements by the closing date of this announcement.
GS-05 LEVEL: You must have three (3) years of general experience, one (1) year of which was equivalent to at least the GS-4 grade level in the Federal government. To be qualifying your experience must demonstrate the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and Communicate effectively orally and in writing. OR
You may substitute education for general experience as follows: A Bachelor’s or equivalent degree in any field of study.
GS-6 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal Service. Specialized experience is experience demonstrating knowledge of and skill applying an extensive body of human resources management rules, procedures and operations pertaining to the specific functional assignment. Knowledge of and skill using various computer equipment and software equipment to prepare documents, input data, compile and generate reports and monitor administrative controls. Examples: Preparing vacancy announcements; Screening applicants against minimum experience and educational requirements; Reviewing position descriptions for format, completeness, and consistency; Reviewing or processing requests for personnel actions; Gathering data and preparing reports and documents; Providing information to managers and employees on various human resources issues; Researching, correcting, and validating pay transactions; and utilizing office automation and various program applications in order to research information.
GS-07 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: applying Human Resources Personnel or Payroll concepts and practices. Experience using knowledge of research, fact-finding and evaluative techniques in order to perform research of customer request; Experience using personnel/payroll automation to accomplish workload, research, and data retrieval. Examples of qualifying work experience include: Working with a specialist for payroll human resource functions; or equivalent organizations; Experience analyzing personnel problems and ensuring accuracy of personnel employee payroll information; and Experience communicating both in writing and verbally. OR
You may substitute education for specialized experience as follows: 1 full years of progressively higher level graduate education leading to a graduate degree in a related field of study such as human resources, organizational psychology, public administration or other administrative and management fields. OR One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR;
C. Superior Academic Achievement may be met by having a Bachelor’s degree in a field of study with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last two years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR;
D. At least 1 year of combined graduate education and experience as defined above.
-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-timework is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).
One or more positions will be filled in Human Capital Office (HCO), Payroll & Personnel Systems in any of the following locations: 2970 Market Street, Philadelphia, Pennsylvania 19104 (PA0809) , 5333 Getwell Road, Memphis, Tennessee 38118 (TN0005), 5015 S. Ih-35, Austin, Texas 78744 (TX2746), 4175 Freidrich Lane, Austin, Texas 78744-1012 (TX2099), 1160 W 1200 S, Ogden, Utah 84404-5402 (UT0036), 310 Lowell Street, Andover, Massachusetts 01810 (MA0137), 7940 Kentucky Drive , Florence, Kentucky 41042-2915 (KY2020) or 440 Spacecenter Drive, Lee's Summit, Missouri 64064-2071 (XXMO02) (1 Vacancy).
POSITION DESCRIPTIONS: 94261, 94262, 94263
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a bargaining unit position.
- Alternative work schedule, staggered work hours or telework may be available.
- Tour of Duty: Monday - Friday (7:30am- 4:00pm).
- Must Meet IRS telework eligibility requirements.
This is a roster announcement open continuously and allows applicants to apply up to the last cut off date listed in the announcement. The roster wil be used to fill positions through the next 12 months. We are projecting 1 vacancy may be filled during the life of this roster open period of 03/01/2019 to 01/06/2020 - selections may be made through 04/01/2020. Contingent upon funding and space requirements, one or more vacancies may be filled in the individual PODs listed below as they become available in that location during the life of this roster. Applicants need to apply and be eligible on or prior to the cut off dates or the closing date to be considered for the roster. Additional and/or updated applications must be submitted by 11:59 pm ET (Eastern Time) at the close of each of the following cutoff dates: 03/14/2019, 07/05/2019, 10/07/2019 and 01/06/20.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
To preview questions please click here.
Background checks and security clearance
Drug test required
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips.
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us at firstname.lastname@example.org if you require this for any part of the application and hiring process.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
IRS JOBS ONLINE HELPDESK
AddressINTERNAL REVENUE SERVICE
5333 GETWELL ROAD, STOP 9417
MEMPHIS, Tennessee 38118
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/526030500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.