Incumbent working in this position is responsible for leading and directing wage grade personnel and volunteers working in the Food Service and Food Production Units. Uses judgment to recognize work objectives and in planning and organizing duties to accomplish objectives. Must have a thorough understanding of the types of food served on the modified diets and combination of diets. Ensures a safe, clean area to work and a working climate where employees function efficiently and effectively.
Summary
Incumbent working in this position is responsible for leading and directing wage grade personnel and volunteers working in the Food Service and Food Production Units. Uses judgment to recognize work objectives and in planning and organizing duties to accomplish objectives. Must have a thorough understanding of the types of food served on the modified diets and combination of diets. Ensures a safe, clean area to work and a working climate where employees function efficiently and effectively.
- Work Leader provides support and assistance to Food Service and Cook Supervisors. Consults with supervisors about daily plans, and communicates instructions to employees.
- Open and/or closes main kitchen according to security procedures.
- Ensures tray line is properly set up without delay in service. Initiates start of tray line and/or dining room service in a timely manner and ensures completion.
- Performs Food Service Worker duties, i.e. assembling or serving food in dining room or on patient/resident tray line, delivering patient/resident trays, cleaning and sanitizing dishware and/or pots and pans, preparing sandwiches, salads, etc.
- Ensures all areas of responsibility are clean and orderly. Assures proper food handling techniques and good personal hygiene is used according to guidelines. Knows how to follow recipes and combine ingredients for complex snacks, salads, and sandwiches.
- Approves/disapproves emergency leave in absence of supervisor. Coordinates coverage for unscheduled sick leave, emergency annual leave, etc. In absence of cook supervisor, may provide guidance to cooks to ensure duties are carried out.
- Utilizes diet software package reports to monitor patient admissions, discharges, - transfers, and food preferences.
- Processes diet patterns, supplemental feedings, standing orders, tube feedings and food preferences based on provider orders.
- Follows work flow for Communication Center making required adjustments to tickets based on diet and additional diet orders. Inserts tickets for those patients/residents who are returned to a "feed" status.
- Provides prep areas with production sheets, supplemental feedings and tube feedings order changes. Collects data for food intake studies/calorie counts of individual patients/residents with special nutritional problems by accurately determining and recording amounts of food served and consumed.
Other duties as assigned.
Work Schedule: 11am to 7:30pm or 11:30am to 8pm or rotating shift for coverage. Weekends and holidays required. Days off will vary depending on needs of service. Position Description Title/PD#: /00731A
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Pre-employment physical required
Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/11/2019.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
Computers
Dexterity and Safety
Food Service
Plan and organize work
Without more than normal supervision
Work with Others
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements/Working Conditions: Working in Food Service requires physical effort for lifting and moving of objects. Other physical effort requires constant standing, walking, bending, stooping, reaching, pushing, and pulling. Position may require occasional desk work requiring sitting for long periods of time.
The employee may be subject to extreme cold temperatures, working in the refrigerators and freezers. Protective clothing is provided. Some work is performed in the kitchen areas where the steam and heat from cooking and dishwashing cause uncomfortable high temperatures and humidity.
The work area is well lighted but usually noisy from food service activities. There is a danger from slipping on floors where food and beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, and hot working surfaces. Incumbent work is subject to cuts, strains and falls.
The incumbent works under pressure with frequent interruptions and pressure of completing assignments with a close time schedule. Works both AM and PM Shifts which is subject to rotate based on staffing needs.
Education
No education requirement for this position.
Additional information
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package which includes:
1. Resume - must include descriptions of jobs you held including the name and address of the employer, job title, description of duties, beginning and ending date of employment (month and year), and average hours worked per week.
2. Responses to the Occupational Questionnaire
3. If prior military service, include all copies of your DD Form 214. Applicants claiming preference based on service-connected disability or based on being the spouse or mother of a disabled or deceased Veteran, must also provide your disability letter from VA and complete and submit and SF-15, Application for 10-point veteran preference (Available at http://www.opm.gov/forms/pdf_fill/SF15.pdf
4. If currently employed in the Federal system, include your MOST RECENT SF-50 Notification of Personnel Action showing grade, step and salary. You may need to enter more than one SF-50 to show when you entered the position and your current status as a federal employee. (Award SF-50's will not be accepted.) Your SF-50 can be obtained from your Electronic Official Personnel Folder (eOPF).
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/11/2019 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10428373.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). HCP are individuals who, during the influenza season, work in VHA locations where patients receive care or who come into contact with VA patients as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased facilities. HCP include all VA licensed and unlicensed, clinical and administrative, paid and unpaid, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, students, researchers, volunteers, and trainees who work at these facilities. HCP that are unable to receive or otherwise decline a flu shot will be expected to wear a face mask throughout the influenza season.
Wilkes-Barre VA Medical Center
1111 East End Boulevard
Wilkes-Barre, PA 18711
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
1. Resume - must include descriptions of jobs you held including the name and address of the employer, job title, description of duties, beginning and ending date of employment (month and year), and average hours worked per week.
2. Responses to the Occupational Questionnaire
3. If prior military service, include all copies of your DD Form 214. Applicants claiming preference based on service-connected disability or based on being the spouse or mother of a disabled or deceased Veteran, must also provide your disability letter from VA and complete and submit and SF-15, Application for 10-point veteran preference (Available at http://www.opm.gov/forms/pdf_fill/SF15.pdf
4. If currently employed in the Federal system, include your MOST RECENT SF-50 Notification of Personnel Action showing grade, step and salary. You may need to enter more than one SF-50 to show when you entered the position and your current status as a federal employee. (Award SF-50's will not be accepted.) Your SF-50 can be obtained from your Electronic Official Personnel Folder (eOPF).
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/11/2019 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10428373.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). HCP are individuals who, during the influenza season, work in VHA locations where patients receive care or who come into contact with VA patients as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased facilities. HCP include all VA licensed and unlicensed, clinical and administrative, paid and unpaid, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, students, researchers, volunteers, and trainees who work at these facilities. HCP that are unable to receive or otherwise decline a flu shot will be expected to wear a face mask throughout the influenza season.
Wilkes-Barre VA Medical Center
1111 East End Boulevard
Wilkes-Barre, PA 18711
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
