Clarification from the agency

Status Candidates; first area of consideration VA Portland Health Care System employees.

• Interview patients to obtain food preferences and food allergies.
• Obtaining and adjusting Veterans' menus on a daily basis - following up with the patient to assure satisfaction with meals.
• Performing Call Center duties.
• Prepares nourishment (bulk and individual snacks), food items for special feedings and tube feedings.
• Delivering and retrieving patient trays.
• Performing activities such as tray accuracy, food safety and temperature monitoring.
• Observing meal service and ensuing all Veterans have received meals based on prescribe diet orders.
• Acting as liaison between the patient, NFS Clinical Dietitians and Nursing Service to ensure proper communication of all patient nutrition needs.
• Performing other duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to a background/security investigation
• Pre-employment physical required
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 02/22/2019.

BASIC REQUIREMENTS:

• U.S. Citizenship
• English Language - Must be proficient in the spoken and written English Language

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Customer Service
• Dexterity and Safety
• Reliability And Dependability
• Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work involves continuous periods of standing and walking on tile floors throughout the Medical Center. Work additionally involves pushing large and heavy carts. Work requires periods of sedentary activity to enter data in computer. Must be able to lift up to 40 pounds unassisted and more with assistance if needed. Frequently stoops, reaches, lifts, bends or carries food and kitchen equipment. Mental & emotional stability required.

Working Environment: Work is performed in a hospital. Incumbent is subjected to constant distractions and interruptions, including everyday risks/discomforts typical of an acute care medical center. Typically, work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been spilled. Employee is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigerators or freezers.

Workers are constantly exposed to the public which involves patients, professional hospital staff and other support personnel of the Medical Center. The importance of caring and courteous interpersonal relations, which at times can be under strained or difficult circumstances, is stressed. Must abide by personal hygiene standards and safe work procedures such as wearing designated personal protective equipment, hair covering and a clean uniform daily. Incumbent may be exposed to contagious diseases while working on inpatient care units. This position involves shift work and may require duty on weekends and holidays.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.