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Supervisory Information Technology Specialist (INFOSEC)

Department of Commerce
Patent and Trademark Office
This job announcement has closed

Summary

Come work for the USPTO, we have been ranked as one of the Best Places to Work in the Federal Government®! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Careers Website.

Overview

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Reviewing applications
Open & closing dates
01/09/2019 to 01/23/2019
Salary
$134,789 - $164,200 per year
Pay scale & grade
GS 15
Location
Alexandria, VA
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent - Career/Career-Conditional appointment in the Competitive Service.
Work schedule
Full-time - This is a Full-Time, Permanent
Service
Competitive
Promotion potential
15
Supervisory status
Yes
Security clearance
Sensitive Compartmented Information
Drug test
Yes
Announcement number
CIO-2019-0039
Control number
521227700

This job is open to

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Clarification from the agency

Applicants will be accepted from all United States Citizens and Nationals.

Duties

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The Chief Information Officer (CIO) is the principal advisor to the Under Secretary and Director on the application of information technology (IT) to support and improve the Agency’s business processes.  The Office of Organizational Policy and Governance (OPG) provides the management and oversight of enterprise Information Technology (IT) strategies, guidance, policies, and agency-wide cybersecurity. This position fall under the Cybersecurity Division who is responsible for ensuring that all computer and information systems and technology are secured against compromising attacks.

This position serves as a Supervisory Information Technology Specialist in the CIO Cybersecurity Division and is responsible for performing the following duties:

  • Researching, interpreting, analyzing, and applying guidelines, policies, and regulations to guide the integration of security policy requirements and principles into the enterprise model for system development.
  • Serving as a security liaison between the USPTO and other government agencies, industry groups, and technology user groups for the purposes of obtaining information, developing security programs, policies, and procedures.
  • Defining core security service solutions upon which the enterprise security architecture is dependent and working closely with OCIO and other IT personnel to ensure the necessary technologies are configured and deployed to support the target architecture.
  • Supervising a staff responsible for a wide variety of duties connected with the design and implementation of new security programs designed to anticipate, assess, and minimize system vulnerability, e.g., Intrusion Prevention, Forensics, Computer Incident Response, Security Device management, and access authentication programs.
  • Exercising supervisory personnel management responsibilities, advising and providing counsel to employees regarding policies, procedures, directives, selecting or recommending selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen or National
  • You must meet the definition of specialized experience and IT competencies.
  • Required to pass a background investigation and fingerprint check.
  • Must be registered for Selective Service, if applicable (www.sss.gov)

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Qualifications

You must meet the following United States Office of Personnel Management's (OPM) qualification requirements for the advertised position. OPM's prescribed Group Coverage Qualification Standard for Information Technology Management Series can be found at Quals Standard.  You must meet all qualification requirements by the closing date of the job announcement.

Specialized Experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service.

Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the GS-14 in the Federal service. In order to meet the specialized experience for this position you must meet all the below skill sets:

Skill Set 1 - Experience supervising the design, implementation and management of security programs that are designed to minimize vulnerabilities in the systems.

Skill Set 2 - Experience managing an agency-wide Cybersecurity compliance and continuous monitoring program in order to develop compliance policies, document security configuration standards, coordinating security assessment, and risk management through the security life cycle of all IT systems. 

Skill Set 3 - Experience managing an agency-wide Cybersecurity and Enterprise Operation Center that includes developing incident response policies and managing triage and investigations.

Skill Set 4 - Experience managing security teams and related programs including more than one of the following areas: Enterprise Security Operations analyst teams, Digital Forensics teams, Computer Incident Response teams, Security Infrastructure device management teams, and Security Authorization and Continuous monitoring programs.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

In addition to meeting specialized experience requirements, you must have supervisory-related experience demonstrating these competencies:

The incumbent must possess the following supervisory competencies to be successful in this position:

Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.

Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.

Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.

Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.

Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Education

Education may not be substituted for specialized experience at this grade level.

Additional information

Applicants applying for this position must be a United States Citizen.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a not a bargaining unit position.

This is a Top Secret SCI position.

You will be required to complete an OF-450, Disclosure of Employment & Financial Interest.

Except as prohibited by law, all applicants tentatively selected for positions needing a Top Secret Clearance will be required to submit to a urinalysis to screen for illegal drug use prior to appointment and, if appointed, the incumbent will be subjected to random drug testing procedures.

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website.

Probationary Period - If selected, you may be required to complete an initial one-year probationary period.

Supervisory Probationary Period - If selected, you may be required to complete an initial one-year supervisory probationary period. 

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) will be eligible if they are assigned to the “well qualified” quality category under the category rating procedures.  Information about CTAP/ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website CTAP/ICTAP documentation requirements are listed in the ‘Required Documents’ section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.  If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act.  Claims of employment discrimination must be submitted to the attention of the USPTO’s Office of Equal Employment Opportunity & Diversity via email (oeeod@uspto.gov) or phone (571-272-8292).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualification requirements for the position. Under the provisions of the Direct-Hire Authority (DHA), rating, ranking and veterans' preference does not apply; therefore, your responses to the questionnaire will not be used to determine a scored rating. All applicants who meet the minimum qualification requirements, as defined in the job opportunity announcement, will be referred for selection consideration. While veterans' preference does not apply in DHA, preference eligibles are encouraged to submit their supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.).

Applicants applying as CTAP or ICTAP candidates, and are determined CTAP or ICTAP eligible, must exceed the minimum qualification requirements to be referred under this selection priority placement program by attaining at least a rating of 85 out of 100. For those deemed eligible and who meet the minimum qualifications, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. CTAP/ICTAP eligibles who are not determined well-qualified by scoring at least 85 will not be referred under the CTAP/ICTAP selection priority placement program; however, will be referred for selection consideration with other minimally qualified applicants. The scored occupational questionnaire will evaluate you on the following competencies, please do not provide a separate written response:

KSA 1 - Knowledge of systems operations and Enterprise Risk Management in order to ensure application of information security/information policies, principles, and practices in the delivery of systems security program management services.

KSA 2 - Ability to plan, develop, and coordinate the implementation of government-wide IT security programs, risk management, incident response, security investigation strategies, and efforts to secure USPTO’s IT infrastructure.

KSA 3 - Knowledge of related programs in the following areas: Enterprise Security Operations Analysis, Digital Forensic Investigations, Computer Incident Investigation and Reporting, Security Infrastructure Device Management, and Security Authorization and Continuous Monitoring Programs.
 
KSA 4 - Ability to supervise staff, including skill in planning work to be accomplished by subordinates; setting priorities; evaluating performance; giving advice, counsel, and instruction; effecting minor disciplinary actions; and, identifying developmental and training needs.


To preview questions please click here.

Patent and Trademark Office

USPTO is leading and operating a state of the art security and network operations center. Threats to cyberspace pose some of the most serious challenges of the 21st century for the Unites States.

In order to address the continuously changing environment of threats posted to our nation’s cybersecurity defenses,  USPTO must continue its vigorous advancement of technical and policy protection capabilities for our systems.  We are looking for those individuals that can help grow our Cybersecurity force and help us achieve security protection of critical mission systems.

Agency contact information

Kelly Massey
Phone
571-272-2117
Fax
000-000-0000
Email
Kelly.Massey@uspto.gov
Address
PATENT AND TRADEMARK OFFICE
550 Elizabeth Lane
Elizabeth Townhouse
Alexandria, Virginia 22314
United States

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