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    DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

    This position is inside the bargaining unit. 

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    Provide technical information, guidance, and assistance to participants, beneficiaries, plan trustees, service providers, and members of Congress concerning various Federal laws including the Employee Retirement Income Security Act (ERISA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA), Mental Health Parity and Addiction Equity Act (MHPAEA), Health Insurance Portability and Accountability Act (HIPAA) and other related statues.

    Review complaints, conduct fact-finding and research issues to assist in the resolution of benefit entitlement in pension and health plans and other questions raised by the public. Promptly evaluate facts, make appropriate judgments and intercede with plan sponsors and employee benefit officials to resolve disputes. Review documentation to determine the nature and extent of potential fiduciary violations. Assists in providing information in public forums, including making presentations to participant advocacy organizations and professional groups concerning ERISA matters. Presentation activities may require local travel. Spanish speaking preferred but not mandatory. 

    Travel Required

    Occasional travel - As needed

    Supervisory status


    Promotion Potential

    12 - There is no obligation to provide future promotions if you are selected. Promotions are dependent on your ability to perform the duties at a higher level, meet all the performance requirements, and supervisor’s recommendation to the next grade.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/518682200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.