The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for Congress. We accomplish our mission by providing objective and reliable information and analysis to the Congress, to federal agencies, and to the public, and recommending improvements, when appropriate, on a wide variety of issues to make government work better.
The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for Congress. We accomplish our mission by providing objective and reliable information and analysis to the Congress, to federal agencies, and to the public, and recommending improvements, when appropriate, on a wide variety of issues to make government work better.
Interns will work on various assignments within the following Administrative Professional & Support Staff (APSS) office:
Field Operations (FO):
Summary: Field Operations works to make GAO’s mission possible coast-to-coast by supporting GAO’s agency-wide business processes, fostering innovative business and operational practices, enhancing information sharing and collaboration, and providing a safe, secure, and productive work environment nationwide. The intern will assist in providing quality administrative, analytical, and technical support to measure and/or improve the efficiency and effectiveness of Field Operations business processes.
Responsibilities:
Gathers and analyzes data related to programs and/or projects in support of business process improvement.
Conducts research of various business process alternatives and analyzes the advantages and disadvantages of each alternative.
Assist with the development of project management documentation for the implementation of new projects and services.
Participate in various ad hoc assignments which support Field Operations business processes.
Be enrolled and in good standing in an accredited degree program.
Will be subject to a background investigation/ suitability determination.
Selective Service registration if you are a male born after Dec. 31, 1959.
For the essay question of this vacancy announcement, any application that does not provide an "actual narrative response" that addresses the KSA listed below, or that says “Please see resume” or the equivalent or “N/A” will not be accepted.
Qualifications
All qualification requirements must be met by the start of the internship.
To qualify for the GS-4 level, you must be enrolled in an undergraduate degree seeking program, and meet one of the following criteria:
1. You must have completed 60 semester hours or 90 quarter credits of undergraduate level education; or
2. You must possess an Associate's degree.
All education must be gained from an accredited academic institution.
Please ensure that your USAJOBS resume is current and includes all education information (i.e., name of institution, number of credits completed, graduation/anticipated graduation date, dates of attendance, etc.).
Foreign Education: If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service.
NOTE: You must be a student to participate in the program and continue to be a student until the completion of the minimum 400 hour work requirement. If at any point during the internship (and for any reason) your status as a student changes to that of a non-student, your internship will be terminated.
Education
See "Qualifications" section.
Additional information
This position does not have promotion potential.
Interns must work a minimum of 400 hours, not to exceed a total of 640 hours. Undergraduate part-time interns are required to work 16-32 hours a week.
The anticipated start date is May/June 2019. Student interns may have an opportunity for a permanent or term position based on a successful intern experience (completion of a minimum of 400 hours of work) and successful completion of degree requirements. In addition, the conversion could be team specific. The ability to convert to a permanent or term appointment with 400 hours of work experience is contingent upon budgetary conditions and staffing needs at the time of eligibility.
IMPORTANT NOTE:
There is an application limit associated with this announcement. The announcement will close at 11:59 ET on the day we receive 500 applications, or at 11:59 PM eastern on 01/03/19, whichever comes first. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut-off criteria.
This is a Non-bargaining unit position
OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement.
Travel and relocation expenses will not be paid for by the GAO.
Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit https://www.sss.gov/
Selectees will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.
REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees (and interns) with disabilities. To request an accommodation, please email ReasonableAccommodations@gao.gov
The U.S. Government Accountability Office’s policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Individuals selected will be eligible to receive transit benefits, sick leave, annual leave, and may be eligible for health benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The questionnaire will assess your qualifications for the job. If you meet all of the qualification requirements, your application will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Please make sure that your responses to the assessment questions are supported in your resume. Follow all instructions carefully as incomplete answers, errors, or omissions may affect your rating. Your rating will be invalid if you fail to include a narrative reply to any assessment question(s) that requires further explanation or your reply is "see resume." To preview questions please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Individuals selected will be eligible to receive transit benefits, sick leave, annual leave, and may be eligible for health benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
In addition to the electronic submission of your resume and completed vacancy questionnaire, you must submit the following:
- All applicants MUST submit college or university undergraduate transcripts (official or unofficial) that show degree conferral and/or support the number of hours completed.
Veterans Preference- Veterans preference applies to this vacancy announcement.
Veterans seeking preference in federal hiring must submit adequate proof of active service in the Armed Forces. To claim 5-point veterans' preference, you must submit the Member 4 copy of the DD- 214, which indicates Character of Service, (other copies are not acceptable). To claim 10-point veterans' preference, you must submit an SF-15, a letter from the Department of Veterans Affairs verifying your disability and preference for hiring, and Member 4 copy of the DD-214. If you do submit all the required documents your veterans status will be edited.
Special Note to those currently on active duty: If you are currently active duty and are within 120 days of discharge or release from active duty, you must submit certification of expected discharge or release under honorable conditions with your application. The certification must be an official statement of service from the armed forces command. This Statement of Service will need to list your dates of military service, character of service, any campaigns or expeditionary medals, and expected date of separation.
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
All applicants must submit academic transcripts with their application in order to be eligible. These transcripts can be unofficial or official. However, if you are selected for this position you will be required to provide an official transcript on the day of your orientation or within 3 business days after orientation. This transcript must show that you meet the education requirements for the selected grade level, and that you are currently enrolled through at least August 2019.
Failure to meet the requirements or provide the transcript will result in termination of your internship.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
1. To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.
2. You will be redirected to the Career Connector website to complete the application process.
3. Click on "Submit" to transmit your complete application package to GAO.
Can I send my application package documents to the agency point-of-contact via email or mail?
Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.
What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.
2. The assessment questionnaire.
3. The documentation listed in the Required Documents section. You only need to submit the documents listed.
When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.
1. Sign into your USAJOBS account.
2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.
3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
If you have questions about: • The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement. • Technical issues with USAJOBS: Please refer to the USAJOBS Help page. • Technical issues with Career Connector: Please contact CareerConnectorHelp@do.treas.gov.
GOVERNMENT ACCOUNTABILITY OFFICE
441 G Street NW
Room 1157
Washington, District of Columbia 20548
United States
Next steps
Applicants who are determined to be "best-qualified" may be contacted for an interview.
Travel and relocation expenses associated with the interviewing and/or hiring process will not be paid. GAO will contact applicants to determine the most appropriate method for conducting the interview, including options for face-to-face, in a field location, or by phone.
If you do not meet the key requirements or basic qualifications or fail to submit all required application materials, your application will not be considered.
You can check the status of your application at any time through your personal USAJOBS account.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
In addition to the electronic submission of your resume and completed vacancy questionnaire, you must submit the following:
- All applicants MUST submit college or university undergraduate transcripts (official or unofficial) that show degree conferral and/or support the number of hours completed.
Veterans Preference- Veterans preference applies to this vacancy announcement.
Veterans seeking preference in federal hiring must submit adequate proof of active service in the Armed Forces. To claim 5-point veterans' preference, you must submit the Member 4 copy of the DD- 214, which indicates Character of Service, (other copies are not acceptable). To claim 10-point veterans' preference, you must submit an SF-15, a letter from the Department of Veterans Affairs verifying your disability and preference for hiring, and Member 4 copy of the DD-214. If you do submit all the required documents your veterans status will be edited.
Special Note to those currently on active duty: If you are currently active duty and are within 120 days of discharge or release from active duty, you must submit certification of expected discharge or release under honorable conditions with your application. The certification must be an official statement of service from the armed forces command. This Statement of Service will need to list your dates of military service, character of service, any campaigns or expeditionary medals, and expected date of separation.
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
All applicants must submit academic transcripts with their application in order to be eligible. These transcripts can be unofficial or official. However, if you are selected for this position you will be required to provide an official transcript on the day of your orientation or within 3 business days after orientation. This transcript must show that you meet the education requirements for the selected grade level, and that you are currently enrolled through at least August 2019.
Failure to meet the requirements or provide the transcript will result in termination of your internship.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
1. To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.
2. You will be redirected to the Career Connector website to complete the application process.
3. Click on "Submit" to transmit your complete application package to GAO.
Can I send my application package documents to the agency point-of-contact via email or mail?
Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.
What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.
2. The assessment questionnaire.
3. The documentation listed in the Required Documents section. You only need to submit the documents listed.
When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.
1. Sign into your USAJOBS account.
2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.
3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
If you have questions about: • The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement. • Technical issues with USAJOBS: Please refer to the USAJOBS Help page. • Technical issues with Career Connector: Please contact CareerConnectorHelp@do.treas.gov.
GOVERNMENT ACCOUNTABILITY OFFICE
441 G Street NW
Room 1157
Washington, District of Columbia 20548
United States
Next steps
Applicants who are determined to be "best-qualified" may be contacted for an interview.
Travel and relocation expenses associated with the interviewing and/or hiring process will not be paid. GAO will contact applicants to determine the most appropriate method for conducting the interview, including options for face-to-face, in a field location, or by phone.
If you do not meet the key requirements or basic qualifications or fail to submit all required application materials, your application will not be considered.
You can check the status of your application at any time through your personal USAJOBS account.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
