Skip to main content
U.S. flag
Back to results

Information Technology Manager, AD-0301-00-Census-EXT-CB**AMENDED

Department of Commerce
U.S. Census Bureau
This job announcement has closed

Summary

The initial Duty Station will be selectee's home address until the opening of the Area Census Office (ACO) in Anchorage, AK. At that time employees will be required to report to the ACO.  Applicants must reside in the Municipalities of Anchorage and/or Matanuska-Susitna, and within commuting distance of the city of Anchorage, AK to be considered for this position.

Relocation will NOT be paid.

This announcement has been amended to extend the closing date from 10/23/2018 to 10/30/2018.

Overview

Help
Reviewing applications
Open & closing dates
10/16/2018 to 10/30/2018
Salary
$35 to - $35 per hour
Pay scale & grade
AD 00
Location
FEW vacancies in the following location:
Anchorage, AK
FEW vacancies
Telework eligible
Yes—as determined by the agency policy.
Travel Required
50% or less - Position requires 25% local travel and 25 % overnight travel.
Relocation expenses reimbursed
No
Appointment type
Term - Time Limited Appointment, initial appointment is not to exceed (NTE) 2 years. This appointment may be extended at the discretion of management.
Work schedule
Full-time - The work schedule for this position is Mixed Tour. With a Mixed Tour work schedule, an employee may be changed between full-time, part-time and intermittent work schedules to accommodate fluctuating workloads and is subject to a signed agreement.
Service
Excepted
Promotion potential
00
Supervisory status
Yes
Drug test
No
Announcement number
RCC2020LA-2019-0007
Control number
513515800

This job is open to

Help

Clarification from the agency

All qualified United States citizens.

Duties

Help

The individual selected for this position will:

  • Manage office operations, supervisors, and clerks responsible for supporting various automation activities.
  • As needed provide instructions or supervise others to train office employees on software, hardware and automation operations.
  • Manage automation functions in the office; the first line-of-contact for all hardware, software, and telecommunication problems in the office, troubleshooting duties, and evaluating, analyzing, and coordinating automation operations to efficiently support office functions with available equipment.
  • Conduct on-site LAN/WAN hardware diagnostics for infrastructure cabling and hardware such as router, switches, servers, mobile devices, laptops, iPads, personal computers (PCS), Voice over Internet Protocol (VOIP) telecommunications systems and printers.
  • Responsible for the paper and automated tracking of property management to include: ensuring necessary forms are accurately filled out; property management systems are updated, and regular audits are performed and secured devices are stored.
  • Schedule and coordinate data entry operations for optimal use of workstations and print devices.
  • Manage the property control system for Office Computing Equipment (OCE), Mobile Commuting Equipment (MCE) and peripherals; coordinated printing activities and assuring that printers are prepared to handle large jobs, long-running print jobs without jams, breakdowns, and toner shortages.

Requirements

Help

Conditions of employment

  • U.S. citizen and be 18 years or older to be hired.
  • Suitability/Background Investigation for Federal employment.
  • Registered for Selective Service if applicable. (www.sss.gov)
  • A Supervisory trial period may be required.
  • This is not a Bargaining Unit position.

Applicants must meet all qualification requirements by the closing date of this announcement.

Qualifications

Applicants must meet all qualification requirements by the closing date of this announcement.

Applicants are responsible for ensuring that the application submitted clearly indicates that they meet the qualifications listed below. To be eligible for this position, you must have the specialized experience, education, or a combination as indicated below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

EXPERIENCE: Applicant must have one year of specialized experience equivalent to the next lower grade level in the Federal Service.  Examples of experience sought for these positions include experience supervising a technical support staff, training office employees on software, hardware and automation operations.  Experience troubleshooting technical issues and evaluating, analyzing, coordinating automation operations.  Experience working with various Microsoft, Apple, Cisco operating and administrative programs.  Experience working with and supporting various office technologies and devices including telecommunications hardware such as router, switches, servers, mobile devices, laptops, IPads, Personal Computers, VOIP telecommunications systems and printers.  Experience tracking property management, reporting and documenting lost, missing, stolen equipment.  Experience scheduling and coordinating data entry operations. 

-OR-

EDUCATION: Bachelor's Degree plus 1 full year of graduate level education or Superior Academic Achievement with major study in computer science, information science, information system management, mathematics, statistics, operations research, engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.

Additional information

The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office at 301-763-4060. The decision on granting reasonable accommodation will be on a case-by-case basis.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview. 

How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

The scored occupational questionnaire will evaluate you on the following competencies at the at the full performance level of this position AD-00:

  • Ability to supervise, train, assign work, set priorities, coordinate, plan and oversee subordinate staff. 
  • Skill in troubleshooting technical issues and evaluating, analyzing, and coordinating automation operations. 
  • Knowledge of various programs such as: Windows 10, Microsoft Office Suite, and iOS. 
  • Ability to lead all OCE, MCE, and automation support efforts and coordinate resources to support all office data entry and related automation activities.

For more information on category rating, please go to: http://www.hr.commerce.gov/s/groups/public/@doc/@cfoasa/@ohrm/documents/content/prod 01_009474.pdf

We recommend that you preview the online questions for this announcement before you start the application process.


To preview questions please click here.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.