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    Duties

    Summary

    This vacancy is for an Information Technology (IT) Specialist position at the New York Regional Census Center located in New York, NY.

    Special Pay Rates apply at the Grades 7 and 9 in the advertised locality.

    Relocation expenses MAY be paid.

    A trial period may be required.

    This is a NON-BARGAINING unit position.

    Learn more about this agency

    Responsibilities

    • Observe, monitor, and participate in the maintenance of all computer hardware, software, and telecommunications in the Regional Census Center (RCC) and Area Census Office (ACO).
    • Reviews requirements of projects to determine objectives of the program, concepts, and processes required. Organize work processes and solutions to problems making adjustments as needed for a project/program.
    • Troubleshoots problems and resolves them if possible; initiates problem resolution procedures as necessary.
    • Responsible for the configuration of new equipment and installation or upgrade of both hardware system and application software.
    • Provides operational and technical support for the RCC and ACO.
    • Supporting the users of the system, creating and deleting users as appropriate, providing access rights to applications, files, and system devices.
    • Tracking accountable property.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    12

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/512155600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.