The Commercial Lodging Analyst position is located at Navy Gateway Inns & Suites (NGIS) at Naval Support Activity (NSA) Bahrain. The primary purpose of this position is to manage group and individual lodging reservations at commercial partner hotels and to ensure adherence to all local installation and country policies.
Summary
The Commercial Lodging Analyst position is located at Navy Gateway Inns & Suites (NGIS) at Naval Support Activity (NSA) Bahrain. The primary purpose of this position is to manage group and individual lodging reservations at commercial partner hotels and to ensure adherence to all local installation and country policies.
Analyzes CNIC CLP monthly financial statements and report results with recommendations to the General Manager to ensure program stability, coordinating with CNIC CLP as required. Monitors occupancy by hotel to ensure adherence to local country and installation policies and that they are within standards. Monitors hotel allocations based on contract and group requirements. Assists CNIC CLP with routine annual hotel assessments and conducts periodic unannounced visits to partner commercial hotels to ensure hotels are meeting CNIC CLP standards. Documents and tracks discrepancies from unannounced inspections and communicates discrepancies to CNIC CLP for action. Maintains a tracking of resolution of all discrepancies found and correct, and reports all major findings to CNIC CLP for action.
Prepares reports for higher authority and analyzes, evaluates and implements instructions and notices from higher authority. Briefs local and Region leadership on program updates and acts as liaison with CNIC CLP. Monitors agent activity via a report log within the Property Management System (PMS) and CLAS to ensure proper use of reserving inventory with NGIS as primary lodging and the commercial partner hotels as secondary lodging. Ensures all guests and hotel requests are directed to the appropriate channel for action. Liaisons with CNIC CLP, divisions, departments, directors, Region and other local offices, as required, to ensure effective operations.
Markets the NGIS and CNIC CLP to ensure patrons are aware of the availability of, and requirement to use, NGIS assets and programs. Notifies CNIC CLP of personnel changes at both NGIS and commercial partner hotels to activate and deactivate system access. Disseminates CLAS application, per diem, and Joint Travel Regulation (JTR) updates to NGIS staff. Performs program duties in conjunction with CNIC CLP aligned with CNIC contract requirements, Standard Operating Procedures (SOP, host nation requirements and policies.
Utilizes the PMS and CLAS to access guest information, retrieve reservation information, change or cancel reservations as requested by guests, or register guests. Verifies registration information, secures a credit card for room charges. Receives, requests and processes group reservations (10 or more persons to include visiting ships) within established guidelines. Provides a certificate of non-availability (CNA) and/or alternative lodging. Briefs incoming groups on country or installation specific policies prior to arrival to include visiting ships. Ensures the Arrivals List is verified daily prior to group or guest arrival. Corresponds within 48 hours via email to guest/group reservation bookings to ensure room inventories remain accurate. Maintains contact with Central Reservation System (CRS) to ensure room inventories are accurate to prevent overbooking. Utilizes Navy Gateway Management Console (CORE HMS) online to verify room inventories and change inventory availability to coincide with groups booked by the installation.
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
Qualifications
QUALIFICATION REQUIREMENTS: Must possess knowledge of daily hotel operations and have experience utilizing an automated property management system. Must be skilled in the use of a personal computer and various software programs.
KNOWLEDGE REQUIRED BY THE POSITION: Knowledge of management principles and practices; analysis techniques; and administrative practices and procedures. Knowledge of CNIC and N9 organizational structures, policies and procedures. Knowledge of associated laws, regulations, and policies used by the Navy, other U.S. government agencies and local country to effectively manage requirements in the workplace. Knowledge of associated laws, regulations, and policies used by the Navy, other U.S. government agencies and local country to effectively manage requirements in the workplace. Knowledge of associated laws, regulations, and policies used by the Navy, other U.S. government agencies and local country to effectively manage requirements in the workplace. Knowledge of developing, scheduling, coordinating, and managing projects and resources.
Skill and ability to communicate orally and writing to all levels of leadership from installation to region to executive leadership.
Ability to exercise all program management authority to the fullest extent possible with responsibility for accomplishing the designated mission. Ability to monitor and analyze system and program performance and make recommendations for system utilization.
Must be able to communicate clearly and effectively both verbally and in writing in English.
Additional information
OTHER INFORMATION: Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. As a condition of employment, the selectee will be required to participate in the Direct Deposit/Electronic Fund Transfer within the first 30 days of employment. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct. Additional selections may be made from this announcement.
Special Requirements: This is an 18-month (unaccompanied) or 24-month (accompanied) tour located in Manama, Bahrain. The Kingdom of Bahrain is comprised of a number of Islands totaling 253 square miles and occupies a central location in the Arabian Gulf. To learn more about the Kingdom of Bahrain please go to https://cnic.navy.mil/regions/cnreurafswa/installations/nsa_bahrain.html.
Special Benefits: Applicants recruited from the United States are entitled to a tax-free Post Allowance (PA), Post (Hardship) Differential (PD), and Living Quarters Allowance (LQA). Employees hired from the continental U.S. receive Sunday Premium Pay, computed at 25% of basic hourly rate for hours worked on Sunday. In addition, selectees are authorized use of the Navy Exchange, Defense Commissary and MWR programs. Additional information will be provided upon selection. Information on allowances can also be obtained via internet at http://www.state.gov/travelandbusiness then click on foreign per diem rates.
The Department of Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, genetic information or any other non-merit factor. The DON provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should call 011-39-081-568-5612 or e-mail their request to NAFPersonnel@eu.navy.mil to ensure proper consideration. The decision to grant an accommodation will be made on a case-by-case basis.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Using the qualifications of the position, a predetermined rating and ranking criterion of knowledge, skills, and abilities will be used for each application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
Technical Support
Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Ensure your submission contains all the information and documentation required by the vacancy announcement. If your submission does not provide all the information and documentation required by the vacancy announcement, you may lose consideration for the job. Applicants can expect updated notification 4-6 weeks after closing.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
Technical Support
Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Ensure your submission contains all the information and documentation required by the vacancy announcement. If your submission does not provide all the information and documentation required by the vacancy announcement, you may lose consideration for the job. Applicants can expect updated notification 4-6 weeks after closing.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
