The Pathways Program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal careers while still in school and while getting paid for the work performed. Students who successfully complete the program may be eligible for conversion to a permanent position in the civil service. This position starts at a salary of $33,172.00 (GS-4, Step 1) to $43,119.00 (GS-4, step 10).Learn more about this agency
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Mission Support Director's Facilities and Technology Division in Washington, DC.
You will work as a Student Trainee under the Pathways Program and are provided on-the-job training and assignments commensurate with your education. You will be assigned a variety of duties intended to provide you with a good working knowledge of the the department programs, policies, and regulations. As a student trainee, typical work assignments include:
- Performs IT support services to the OFO Users with the Ronald Reagan Building such as installation and relocation of printers, computers, monitors and other associated peripherals
- Performs a record keeping, and reporting information using a work request system and databases housed in a SharePoint
- Monitors stock levels for toner, IT equipment (such as monitors, printers, computers, and other related devices)
- Perform single and multiple data entry and produces various searches, reports and task related activities
- Provide desk side and workplace IT customer service to various customers and users within OFO
Job family (Series)
Conditions of Employment
- You must be a U.S. Citizen to apply for this position
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for the last three years (additional details below)
- You may be required to pass a background investigation and/or polygraph
- You may be required to pass initial and random drug testing
- Must be at least 16 years old
- Proof of student status must be submitted with the application
QualificationsYou must be a student who has been accepted for enrollment or who is currently enrolled and seeking a degree, diploma or certificate in a qualifying educational institution on a full or half-time basis (half-time is defined by the educational institution in which the student is enrolled).
GS-4: Completed 2 full academic years of post-high school study or an associate's degree.
Two years of full-time academic study is defined as 60 semester hours, 90 quarter hours, or the equivalent in a college or university.
The qualification requirements listed above must be met by the closing date of this announcement.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 09/14/2018.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.
Residency: If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for at least three years prior to applying to this announcement:
- Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);
- Worked for the United States government as an employee overseas in a federal or military capacity; or
- Been a dependent of a United States federal or military employee serving overseas.
Schedules: Positions can be filled on full-time and part-time basis. Part-time schedules are typically 16 to 32 hours per administrative workweek, prearranged on a scheduled tour of duty.
Trial Period: The entire period served under the Internship Program counts as the participant's trial period.
Grade Point Average (GPA) Requirement: Pathways students are required to maintain a minimum GPA of 2.0 for undergraduate studies or lower program, and a minimum GPA of 3.0 for a master's program or higher program.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
A Pathways Participant Agreement will be required if you are selected for a position. This agreement must be signed by all applicable parties prior to entrance on duty.
Students are required to meet enrollment requirements and remain in good academic standing for the full duration of their appointment in order to maintain eligibility for the Pathways Internship program.
Conversions: Interns may be non-competitively converted from the internship program to a term or permanent position in the competitive service within 120 days following successful completion of all their educational requirements in accordance with section 5 CFR 362.204 given there is an available position; however, conversion is not mandatory or guaranteed. If converted, this position will likely fill a Management & Program Analyst, GS-0343-5 career progression 7/9/11/12 position.
CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more here.
Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.
Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting documentation will be reviewed to ensure you meet the minimum qualification requirements. Applicants who meet the minimum qualifications, will be referred to the hiring official in the following order:
Veterans Preference Status:
1. Veterans with a compensable service-connected disability of 10 percent or more
2. Other 10-point preference eligibles
3. 5-point preference eligibles
4. Non-preference eligible
If you are qualified and referred, you may be called for an interview. To preview the job questionnaire, see https://apply.usastaffing.gov/ViewQuestionnaire/10281223
Background checks and security clearance
Drug test required
- Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. Your resume must be in English and must include your job titles and a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your hours per week for each position listed. Your resume should also contain your full name, address, phone number, email address, and salary. NOTE: Resumes stored on USAJOBS will not automatically carry over to this announcement. You must upload your resume and any other applicable supporting documentation.
- Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/10281223
- Your transcripts: Submit a copy of your transcripts (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. For a listing of accrediting agencies, please see www.naces.org
- A letter of acceptance OR current enrollment to an accredited college or university.
- Are you a veteran? To apply veterans' preference you must submit the following proof of eligibility:
- Five Point Preference: Member Copy 4 of your DD 214 reflecting qualifying medal(s) or service period;
- Ten Point Preference: Member Copy 4 of your DD 214 and supporting documentation as listed on the Standard Form 15 (application for 10 Point Veterans' Preference). Veterans with a service-connected disability must also submit a VA Disability Award letter dated 1991 or later; or
- If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, rank, expected type of discharge, and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a Member Copy 4 of your DD 214 upon separation from the military.
- For more information about veterans' preference visit this link.
- Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
- Position title
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
- Beginning and ending dates of appointment
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please upload your resume under "Resume" and any other applicable supporting documents mentioned above under "Other" documents. "Other" documents may not be applicable for each applicant, but should be utilized if you are submitting veterans documents for preference eligibility, transcripts for qualifications, etc.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. This position may not confer all of the benefits usually associated with the competitive service as coverage will depend on the type of appointment and expected pay status for the year. Students are entitled to sick and annual leave accrual. Eligibility for retirement benefits, health insurance and life insurance is determined on a case-by-case basis. For more information visit this link. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
View common definitions of terms in this announcement.
To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English.
If you are unable to apply online or need to submit a document you do not have in electronic form, visit this link for more information regarding an Alternate Application process.
Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 09/14/2018.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date.
Agency contact information
CBP Hiring Center
AddressOffice of Field Operations
CBP Hiring Center
5600 American Boulevard
Bloomington, MN 55437
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.
The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.
Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts with your USAJOBS account. If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigation.
Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306 (Declaration for Federal Employment), and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/510493600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.