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    The General Services Administration is interested in attracting the best talent for our diverse cadre of SES members from within GSA, the Federal government and the private sector. We have streamlined our recruitment process for this position using the resume-based hiring method which will require you to submit the following in order to apply for this position.

    1. An online resume (not to exceed 5 pages, including optional cover letter). Your resume must show possession of the Executive Core Qualifications (ECQs) listed in this announcement but must not address the ECQs through separate narrative responses. Your resume should also corroborate your possession of the Mandatory Technical Competencies listed in this announcement, which you must address separately in a supplemental statement as described in #2 below.

    2. A supplemental statement that separately addresses each of the Mandatory Technical Competencies (MTCs) listed in this announcement (not-to-exceed 1 page for each MTC). YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU FAIL TO SUBMIT THIS SUPPLEMENTAL STATEMENT.

    For complete instructions on the content and format of your application package please see the "Required Documents" section below.

    GSA's Federal Acquisition Service (FAS) is the only civilian agency whose mission is acquisition. As America's Buyer, FAS is focused on leveraging the buying power of the Federal Government and supporting the acquisition workforce by delivering best-in-class contracts, tools, products, services and solutions to federal agencies at the best value for the American people. FAS’s scope is incredibly broad and includes General Supplies and Services, Information Technology, Motor Vehicle Management, Travel, Assisted Acquisition Services, and a host of Online Procurement Tools, including the new Government-wide Common Acquisition Platform.

    The Office of Telecommunications Services is responsible for developing and administering global telecommunications services and solutions in support of worldwide Federal agency missions and functions.  In this capacity, the Director of Telecommunications Services acquires, implements, and manages telecommunications and network acquisition fulfillment, with a focus on modernizing the government's infrastructure, to ensure Federal department/agency requirements are met.

    Learn more about this agency


    • The Director administers and manages policies, procedures, and resources to ensure that Telecommunications Services programs, missions and functions are being carried out in an efficient and effective manner as prescribed by applicable GSA and Federal policies, regulations, and mandates.  The Director independently plans and directs the activities under his/her jurisdiction and works directly with other principal officials of GSA including those in other FAS business lines, other Federal agency officials, Congressional staff , the Office of Management and Budget (primarily OFPP, Federal CIO and eGov Office) and industry representatives to ensure the programs are positioned for success.
    • Furnishes expert technical advice and assistance to the Deputy Assistant Commissioner (DAC) for Category Management, and to the Information Technology Category (ITC) Assistant Commissioner, the Federal Acquisition Service (FAS) Commissioner and Deputy Commissioner concerning existing and evolving or proposed government-wide or GSA-wide policies, procedures, and automated system support pertaining to the Telecommunications Services programs. 
    • Provides strategic and change leadership to ensure that Telecommunications Services’ vision, mission, values, goals and objectives are identified, communicated, and integrated into telecommunications programs and aligned with key national and regional programs within ITC and FAS. 
    • Develops Telecommunications Services’ strategic and tactical plans.  Responsible for planning initiatives to achieve organizational goals and to improve operations, including studies of telecommunication and network services procurement practices in the private sector, as well as state and local governments.  Coordinates within ITC and FAS to ensure that the Telecommunications Services’ goals and objectives are aligned with GSA and FAS long-term goals and performance objectives.  Oversees and evaluates organizational performance to assess results. Continually improves practices to ensure customer expectations are met in a timely cost- effective manner, and to ensure compliance with acquisition rules and regulations. 
    • Serves as the chief spokesperson for Telecommunications Services, communicating and advocating the program's vision and mission to external officials and groups.  Represents the Assistant Commissioner for ITC, and the FAS Commissioner and Deputy Commissioner in executive level meetings with agencies, industry, trade associations, key officials, OMB, Congressional staffs and state/local governments regarding Telecommunications Services. Develops and maintains relationships with key agency and stakeholder executives to ensure telecommunication services goals are aligned with and offerings are meeting the needs of government.
    • Serves as the focal point for all aspects of customer care under normal and emergency conditions.  Provides nationwide project management, program management, and acquisition support to Federal agencies that address their local telecommunications voice, data, and video requirements at the national or enterprise level. 
    • Serves as the primary focal point for Telecommunications Services’ business development, account management, solutions design, and product management activities.  Responsible for assuring the portfolio responds to current and future IT and Telecommunications Services requirements of customers, industry, and government-wide goals. 
    • Manages and controls Telecommunications Services’ fiscal affairs.  Responsible for planning, developing, coordinating and justifying the financial and human resource requirements for the Telecommunications Services and for administering systems for controlling both short and long range objectives.  Responsible for the overall management and direction of telecommunications cost management strategies.  Defines and manages use of data/information as a strategic asset. Serves as business owner for legacy billing systems and provides oversight for those systems. Plans, analyzes, develops requirements, and manages Telecommunications Services’ billing solution(s).   
    • Reviews and evaluates telecommunications policies and issues arising from Congress, OMB, GAO, FCC, State regulatory commissions, and industry.
    • Responsible for the provision of guidance, direction, oversight, and policies that ensure efficient and consistent delivery of regional services to Federal agencies.  Responsible for nationwide and worldwide planning, requirements analysis, acquisition support, and large-scale program and project management.  Ensures a consistent interpretation and implementation of the program contracts nationwide.   

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    All qualified applicants with U.S. Citizenship.
    You must apply online to be considered for this vacancy. Please review this announcement in its entirety for specific information on how to apply.

    Questions? This job is open to 2 groups.

  • Job family (Series)

    0340 Program Management

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504097600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.