This position is located in the Office of the Assistant Director, Directorate for Social, Behavior and Economic Sciences (SBE), National Science Foundation (NSF). The Directorate, responsible for research and education in the social, behavioral, and economic sciences, consists of three divisions and the Office of the Assistant Director.
Summary
This position is located in the Office of the Assistant Director, Directorate for Social, Behavior and Economic Sciences (SBE), National Science Foundation (NSF). The Directorate, responsible for research and education in the social, behavioral, and economic sciences, consists of three divisions and the Office of the Assistant Director.
The purpose of this position is to independently manage the directorate's computer and information technology environment including oversight of IT equipment and software planning, implementation, and maintenance. Additionally, the incumbent will be responsible for developing and maintaining Directorate-level SharePoint sites. Specifically:
Plans and directs the Directorate computer support program within the framework of legislation, agency policies, missions, objectives, and resources.
Provides oversight and management of the Directorate's computer systems. Serves as team leader for Directorate-wide systems development projects.
Provides problem-solving solutions and alternatives to management.
Maintains security and accountability of SBE desktops, laptops, Macs, and application software.
Identifies critical issues of potential concern, performs required research to determine policies and practices impacting the issues, and presents alternatives, including recommended resolution. Develops strategies and plans for the implementation of the approved solutions.
Serves as SBE's principal representative to the Division of Information Systems (DIS) with responsibility for speaking for the Front Office and staff offices on all information technology matters.
Conducts continuing review of office operating procedures and new developments in information technology.
Provides expert technical advice to the Front Office, staff offices, and other client offices regarding the realm of information technology (hardware, software, networking, middleware, etc.) available to support sensitive and demanding information processing needs for the Directorate.
Provides Directorate-wide training on technical matters related to IT infrastructure and security. Manages information dissemination on the Web, and advises staff office personnel in the preparation of Web pages.
Prepares presentations using a variety of technology and media, including still images, video, audio, and animations. Preparation may require the creation of original images, video, audio and animations, or editing existing media for inclusion in presentations.
Performs IT field research and collaborates with external field experts from the private sector and academia.
Creates an IT budget for each fiscal year and makes sound recommendations to increase automation of SBE operations and regarding all information technology equipment purchases within the directorate.
Serves as the Directorates expert on networking, wireless networking, teleconferencing, IT infrastructure, and security.
Selective Service registration required for male applicants, unless exempt.
Preview questions at bottom of Qualifications & Evaluations--see tab above
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.
You must meet eligibility and qualification requirements within 30 days of the closing date.
You must answer all job-related questions in the NSF eRecruit questionnaire.
All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
This position is in the bargaining unit.
Qualifications
Applicants must have IT‐related experience (which may be may be obtained by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate) demonstrating each of the four competencies listed below:
1. Attention to Detail ‐ Is thorough when performing work and conscientious about attending to detail. 2. Customer Service ‐ Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication ‐ Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving‐ Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
To qualify at the GS-14 level you must have 1 year of specialized experience equivalent to the GS-13 level in the Federal Service. Examples include the ability to: Develop and interpret policies and procedures for delivery of IT services; provide expert technical advice, guidance, and recommendations to management on critical IT issues; apply new solutions to previously unsolvable problems; develop solutions to integration/interoperability issues; manage IT systems that meet current/future business requirements; and/or manage projects.
In addition to meeting the minimum qualification requirements described above, this position has a selective factor(s). Selective Factors are special qualification requirements, in addition to the minimum requirements, that are essential in successfully preforming the duties of this job.
Selective Factors - Applicants must possess:
Experience as a SharePoint expert and administrator; Experience creating statistical analyses and dashboards; Experience interconnecting network devises; Experience making sound recommendations to increase automation and operations through IT equipment/software purchases and maintenance; and Oracle BI and Cisco certified training.
ALL SELECTIVE FACTORS MUST BE CLEARLY LISTED IN YOUR RESUME. If the selective factor experience is not documented in your resume, you will not receive further consideration under this announcement.
Education
Education may enhance skills required for this position; however, no substitution of education for specialized experience may be made at this level.
Additional information
Relocation expenses will not be paid.
Interagency Career Transition Assistance Program (ICTAP): ICTAP and CTAP provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP or CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP or CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must meet the following: OPM qualification requirements for the position, all selective factors, where applicable; special OPM approved qualifying conditions for the position; is physically qualified with reasonable accommodation, where appropriate, to satisfactorily perform the duties of the position upon entry; and receives a rating of at least “Very Good” on the questionnaire. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP or CTAP eligibility, or a copy of your separation personnel action form. Additional information regarding ICTAP or CTAP eligibility is available from OPM's Career Transition Resources
Veteran's Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation as specified on the SF-15.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Ratings will be assigned based on your responses to the occupational questionnaire. In some cases, additional assessment processes may be used.
Review your resume and responses carefully. Responses that are not fully supported by the information in your application package may result in adjustments to your score. A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the selecting official.
Applicants eligible for selection preference under the Interagency Career Transition Assistance Plan (ICTAP) must meet the agency definition of "well qualified." At NSF, this means a score of 90.0 or higher.
In the merit promotion selection process, due weight will be given to incentive awards and performance appraisals. To preview questions please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
If you are an NSF employee on or eligible for a permanent, competitive service position or you are an NSF employee who is reinstatement eligible based on prior Federal permanent, competitive service, you need not submit documents to confirm status. All applicants are required to provide a resume, in any format they choose. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully faxed (or uploaded) before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you do not have internet access or if you have questions, please contact the Human Resources Representative listed in the vacancy announcement.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
If you are an NSF employee on or eligible for a permanent, competitive service position or you are an NSF employee who is reinstatement eligible based on prior Federal permanent, competitive service, you need not submit documents to confirm status. All applicants are required to provide a resume, in any format they choose. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully faxed (or uploaded) before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you do not have internet access or if you have questions, please contact the Human Resources Representative listed in the vacancy announcement.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
