This position is located within the Department of the Interior, Office of Collaborative Action and Dispute Resolution (CADR) in the Office of the Assistant Secretary for Policy, Management and Budget in Arlington, VA. The CADR Office is responsible for providing Departmental leadership on effective conflict management practices and establishes and coordinates Department-wide implementation of all policies and guidance on the appropriate and effective use of alternative dispute resolution (ADR) processes.
The incumbent serves as a Conflict Management Specialist, promoting and providing expert assistance and support for all bureaus and offices to increase and improve the use of collaborative decision-making and ADR processes.
This is a permanent, full-time, career/career conditional appointment.
This vacancy may be used to fill additional positions as vacancies become available.
Salary Information
GS-9: $56,233-$73,105 per annum, GS-11: $68,036-$88,450 per annum, GS-12: $81,548-$106,012 per annum, GS-13: $96,970-$126,062 per annum. First time hires to the Federal government normally start at the lower salary range of the grade level.
This vacancy is also announced as OS-6080-18-RD-097(MP) for those applicants who wish to apply and be considered under Merit Promotion procedures.
The Office of the Secretary has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
Summary
This position is located within the Department of the Interior, Office of Collaborative Action and Dispute Resolution (CADR) in the Office of the Assistant Secretary for Policy, Management and Budget in Arlington, VA. The CADR Office is responsible for providing Departmental leadership on effective conflict management practices and establishes and coordinates Department-wide implementation of all policies and guidance on the appropriate and effective use of alternative dispute resolution (ADR) processes.
The incumbent serves as a Conflict Management Specialist, promoting and providing expert assistance and support for all bureaus and offices to increase and improve the use of collaborative decision-making and ADR processes.
This is a permanent, full-time, career/career conditional appointment.
This vacancy may be used to fill additional positions as vacancies become available.
Salary Information
GS-9: $56,233-$73,105 per annum, GS-11: $68,036-$88,450 per annum, GS-12: $81,548-$106,012 per annum, GS-13: $96,970-$126,062 per annum. First time hires to the Federal government normally start at the lower salary range of the grade level.
This vacancy is also announced as OS-6080-18-RD-097(MP) for those applicants who wish to apply and be considered under Merit Promotion procedures.
The Office of the Secretary has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
At the full performance level (GS-13) the major duties of this position include, but are not limited to the following:
Participates in strategic planning and policy development that addresses improvements or enhancements to the current DOI Integrated Conflict Management System.
Develops reports and other communications on CADR activities and initiatives, including data collection and analysis, and customer satisfaction surveys.
Serves as a subject matter expert in the areas of conflict management and ADR, and provides advice and guidance to clients on the availability and appropriate use of different tools, resources, and processes in all program areas.
Educates DOI managers and employees about best practices in the use of CADR processes, and develops marketing strategies and conducts outreach to expand and improve the Department’s ability to manage conflict effectively.
Delivers training for all bureaus, offices, program areas and training centers on communication and conflict resolution skills to support increased awareness and use of the different CADR tools, resources, and process options available to DOI employees.
Assists with the implementation of the tracking and evaluation systems for CORE PLUS and the ECCR program, and instructs CORE PLUS collateral duty roster members on the use of the tracking system.
Represents the CADR office at a variety of meetings, conferences, forums, work groups, committees, and events.
Serves as a CORE PLUS in-house coach, facilitator, mediator, or ombuds, and provides services when requested.
You will be subject to a background/suitability investigation/determination
You will be required to have federal payments made by Direct Deposit.
You must submit ALL required documents and a completed questionnaire.
You must be a U.S. Citizen.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service system, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
Qualifications
Minimum Qualification Requirements:
To qualify for this position you must meet the Specialized Experience for the series to which you are applying.
Specialized Experience:
GS-9
To qualify for the GS-09, you must possess at least one full year of specialized experience equivalent to the GS-07 level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience: 1) assisting in the development of new approaches to improve alternative dispute resolution; and 2) using established criteria to measure effectiveness of an alternative dispute resolution program
-OR-
Degree: master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related
-OR-
Combination of Experience and Education: Only directly related education in excess of the first year of progressively higher level graduate education toward a masters or the equivalent graduate degree may be used toward this combination. (example: 1.5 years in a masters program (50%) plus 6 months of specialized experience (50%)=100%).
GS-11
To qualify for the GS-11, you must possess at least one full year of specialized experience equivalent to the GS-09 level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience: 1) assisting in the development of new approaches to improve alternative dispute resolution; 2) using established criteria to measure effectiveness of an alternative dispute resolution program; and 3) providing guidance and responding to inquiries from managers and other parties seeking to utilize conflict management services
-OR-
Degree: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
-OR-
Combination of Experience and Education: Only education in excess of the first two years of progressively higher level graduate education toward a Ph.D. or the equivalent doctorate degree may be used toward this combination (example: 2.5 years in a Ph.D. program (50%) plus 6 months of specialized experience (50%)=100%).
GS-12
To qualify for the GS-12, you must possess at least one full year of specialized experience equivalent to the GS-11 level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience: 1) developing new approaches to improve alternative dispute resolution; 2) using established criteria to measure effectiveness of an alternative dispute resolution program; 3) providing guidance and responding to inquiries from managers and other parties seeking to utilize conflict management services; and 4) providing guidance on policies and procedures related to an Integrate Conflict Management System.
GS-13
To qualify for the GS-13, you must possess at least one full year of specialized experience equivalent to the GS-12 level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience: 1) developing new approaches to improve alternative dispute resolution; 2) using established criteria to measure effectiveness of an alternative dispute resolution program; 3) providing guidance and responding to inquiries from managers and other parties seeking to utilize conflict management services; 4) providing guidance on policies and procedures related to an Integrate Conflict Management System; and 5) assisting parties in identifying and acquiring an appropriate third party neutral acceptable to all parties in a variety of conflict or dispute situations.
NOTE: At the GS-12 and GS-13 levels you may not substitute education for specialized experience
All qualification requirements must be met by the closing date of this announcement.
Education
Foreign Education: Education completed in colleges or universities outside the United States may be used to meet the specific educational requirements as stated above. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4
Additional information
Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for and performance of higher-level duties.
The application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment, and is authorized under Title 5, USC, Section 3302 and 3361.
Important Note: All Department of the Interior (DOI) employees are subject to the conflict of interest restrictions imposed upon all employees of the Executive Branch of the Federal Government and may be required to file a Financial Disclosure Report. In addition, DOI employees, GS-15 and above, who work in the Office of the Secretary; along with the Bureau of Ocean Energy Management (BOEM) and the Bureau of Safety and Environmental Enforcement (BSEE) employees (at ALL grade levels), are further restricted concerning their interests in Federal lands and resources administered or controlled by the Department of the Interior. This includes holding stock in energy corporations which lease Federal lands (e.g.: oil, gas, coal, alternative energy resources, etc.). If you have any such investments you should contact the DOI, BOEM or BSEE Ethics Office before accepting employment. DOI employees are held to the highest level of integrity. Employees must be objective and impartial in the performance of their work. All potential issues (e.g.: work-related interactions with friends, family members, or previous employers) must be disclosed at the time of application or during the interview process.
NOTICE: This employer participates in E-Verify and will utilize your Form I-9 information to confirm you are authorized to work in the U.S.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, we will review your application to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume, supporting documentation and responses to the online questionnaire will be made. Your responses to the online assessment will be used to measure the degree to which your background matches the requirements for this position. You are being evaluated under the Category Rating method, which means, if you are determined to be qualified you will be placed in one of three pre-defined categories. These categories are “Platinum”, “Gold”, and “Silver”. However, your resume must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the “Platinum” category will be identified for referral to the hiring manager and may be invited for an interview. Veterans' preference rules for category rating will be applied.
Your answers to the on-line assessment will be used to evaluate your competencies in the following areas:
Conflict Management- knowledge of and skill in conflict resolution and mediation techniques and practices in order to facilitate collaborative problem solving and resolve contentious workplace situations.
Interpersonal Communication- ability to communicate with managers and employees at all levels of the organization and facilitate communication among individuals from diverse backgrounds, as well as provide training to others.
Program and Project Management- ability to administer an integrated conflict management/resolution program.
If you are a status applicant (current career or career-conditional Federal employee or former permanent Federal employee with reinstatement eligibility in the competitive service), or are eligible under a special appointing authority and you are selected under this vacancy, you may be subject to serving a new one-year probationary period.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement and OPM qualification standards for each grade level(s) for which you are applying. It is strongly recommended that you use the USAJobs Resume Builder as it was designed to ensure that your resume includes the standard information needed. The Resume Builder is available at https://help.usajobs.gov/index.php/How_to_create_your_resume
Your application package must include: (1) Resume showing relevant experience as written in your own words; (2) Completed online Assessment Questionnaire; (3) College transcript (if applicable) for verification of qualifying education. Unofficial transcripts are acceptable; (4) Form DD-214 OR VA letter and Standard Form 15 (if applicable).
You will find additional information on the following topics: (1) e-Verify; (2) Selective Service; (3) CTAP/ICTAP; (4) Education – accreditation; (5) Foreign education; (6) Veterans preference; (7) Special appointing authority documentation; and more can be found on our web site: https://www.bsee.gov/careers/usajobs-assistance.
If you are claiming CTAP/ICTAP eligibility, you must submit proof by the closing date of the announcement that you meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP or you will not receive priority consideration. The proof includes a copy of the agency notice, your most recent Performance Rating, and your most recent SF-50 noting current position, grade level, and duty station. To be considered well-qualified and exercise selection priority for this vacancy, you must earn a minimum score of 85 or above (prior to the assignment of veteran's preference) on the rating criteria for this position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents.
To return to your saved application, log in to your USAJOBS account at www.usajobs.gov and click on "Application Status." Click on the position title, and then select Apply Online to continue.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Monster Help Desk by e-mail at mgshelp@monster.com or by phone at 866-656-6831. The help desk is available Monday–Friday, 7:00 a.m. to 7:00 p.m. ET.
Office of the Secretary of the Interior
1849 C Street NW
Washington, District of Columbia 20240
United States
Next steps
You can track the progress of your application package via your USAJobs account. You will receive an acknowledgment from USAJobs that your submission was successful, once we have received your on-line assessment questionnaire, resume and any supporting documentation. You will be notified of the status of your application via your USAJobs account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Your resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement and OPM qualification standards for each grade level(s) for which you are applying. It is strongly recommended that you use the USAJobs Resume Builder as it was designed to ensure that your resume includes the standard information needed. The Resume Builder is available at https://help.usajobs.gov/index.php/How_to_create_your_resume
Your application package must include: (1) Resume showing relevant experience as written in your own words; (2) Completed online Assessment Questionnaire; (3) College transcript (if applicable) for verification of qualifying education. Unofficial transcripts are acceptable; (4) Form DD-214 OR VA letter and Standard Form 15 (if applicable).
You will find additional information on the following topics: (1) e-Verify; (2) Selective Service; (3) CTAP/ICTAP; (4) Education – accreditation; (5) Foreign education; (6) Veterans preference; (7) Special appointing authority documentation; and more can be found on our web site: https://www.bsee.gov/careers/usajobs-assistance.
If you are claiming CTAP/ICTAP eligibility, you must submit proof by the closing date of the announcement that you meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP or you will not receive priority consideration. The proof includes a copy of the agency notice, your most recent Performance Rating, and your most recent SF-50 noting current position, grade level, and duty station. To be considered well-qualified and exercise selection priority for this vacancy, you must earn a minimum score of 85 or above (prior to the assignment of veteran's preference) on the rating criteria for this position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents.
To return to your saved application, log in to your USAJOBS account at www.usajobs.gov and click on "Application Status." Click on the position title, and then select Apply Online to continue.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Monster Help Desk by e-mail at mgshelp@monster.com or by phone at 866-656-6831. The help desk is available Monday–Friday, 7:00 a.m. to 7:00 p.m. ET.
Office of the Secretary of the Interior
1849 C Street NW
Washington, District of Columbia 20240
United States
Next steps
You can track the progress of your application package via your USAJobs account. You will receive an acknowledgment from USAJobs that your submission was successful, once we have received your on-line assessment questionnaire, resume and any supporting documentation. You will be notified of the status of your application via your USAJobs account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
