This position is located in the Department of Defense Office of Inspector General (DoD OIG), Office of the Deputy Inspector General for Administrative Investigations (DIG-AI.) As an Investigative Support Specialist, GS-1801-12, your typical work assignments may include the following under supervision:Learn more about this agency
- Perform life cycle investigative support management of complaints including intake, analysis, electronic and hard copy records management, status tracking and reporting, monitoring corrective action and case closeout.
- Review incoming complaints and establishes electronic and/or hard copy records, enters data into case tracking system and routes complaint appropriately.
- Perform quality reviews of case files at case closure examining thoroughness, completeness, organization, documentation and data to ensure compliance with DoD OIG and other relevant standards.
- Maintain investigative records, ensuring security, retention and disposal consistent with DoD OIG and National Archives and Records Administration (NARA) policy and regulation.
- Process Freedom of Information Act (FOIA) requests for investigative records in accordance with Agency guidelines and timeframes.
- Monitors incoming and outgoing Congressional correspondence.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions of Employment
- U.S. citizenship.
- Males born after 12/31/1959 must be registered for Selective Service.
- Position has been designated as Noncritical Sensitive. Incumbent is required to obtain and maintain a Secret security clearance.
- Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with Department of Defense (DoD OIG).
- Organizational entities with the DoD are not required to conduct drug testing for DoD civilian employees moving by transfer or reassignment from one DoD Testing Designated Position (TDP) to another TDP with no break in service within the DoD,
- unless deemed appropriate on a case-by-case basis by the gaining Component.
- If you have not previously successfully completed a probationary period with the federal government in a similar position, you will be required to serve a two-year probationary period.
- This job opportunity announcement may be used to fill additional vacancies within 90 calendar days of the initial issue date of the referral list.
- Position(s) may be filled by displaced Department of Defense (DoD) employees through the Priority Placement Program.
- The incumbent must adhere to the DoD Standards of Conduct.
- All qualifications and time-in-grade requirements must be met by the closing date of this announcement.
- Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the Time in Grade Restriction.
QualificationsYou may qualify for the GS-12 level, if you meet the following qualification requirements:
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.
Specialized Experience: You must have at least 52 weeks of specialized experience at the GS-11 level in the federal service or at an equivalent level. Specialized experience is defined as: 52 weeks of experience at the GS-11 level performing in an investigative support role for a high-level professional or government program. Experience involves applying investigation and compliance principles, concepts, and methodologies; independently identifying significant sources of investigative information documenting document issues; researching, analyzing, interpreting, and evaluating data and information to make appropriate recommendations; and preparing reports and technical information.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
All qualifications and time-in-grade (if applicable) requirements must be met by the closing date of this announcement.
Only experience obtained by the closing date of this announcement will be considered.
There is no education equivalent at this grade level.
Working for DoD OIG offers a comprehensive benefits package that includes paid vacation, sick leave, holidays, life insurance, health benefits and participation in the Federal Employees Retirement System.
If applicable, you may apply under the appropriate Special Appointment Authority and be considered for non-competitive appointments.
Please see link for definitions of the Special Appointment Authorities: http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/index.asp
Military retirees seeking to enter civil service in the Department of Defense now require a waiver if they are within 180 days following their official date of retirement (5 United States Code 3326.)
Disabled Veterans: See Veterans Guide for definition. Submit a copy of your most recent DD-214 (member 4) showing length of active duty, character of service and type of discharge and a VA Certification Letter.
Family Members Eligible under Executive Order 12721: Submit a SF-50, Notification of Personnel Action, from the position and any other documentation proving eligibility.
Military Spouse: Submit a copy of the spouse's PCS orders or VA certification of disability or death of service member, along with any other documentation proving eligibility such as a most recent SF-50, Notification of Personnel Action.
Severely Disabled (Schedule A): Submit proof of disability in the form of written certification from a licensed medical professional, OR a licensed vocational rehabilitation specialist, OR any Federal agency, State agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
Reemployed Annuitants: DoD policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available on http://www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf.
Interagency Career Transition Assistance Program (ICTAP): Provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. Applicants must be well-qualified, which is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position established by the Best Qualified category definition.
Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered. If you are unable to apply online, view the following link for information regarding Alternate Application.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the qualification requirement listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
All qualified candidates will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Skill in analysis of complaints, allegations, evidence, and related data for investigations.
- Skill in utilization of electronic case action tracking system.
- Knowledge of NARA electronic and hard copy of records management policies.
- Knowledge of FOIA requirements, policies and procedures.
Preview the assessment questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/10226114
Background checks and security clearance
Your complete application package includes:
Resume showing relevant experience (cover letter optional). Resume should include the following: where you worked, job title, series and grade, if applicable, duties and accomplishments, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary;
Completed assessment questionnaire;
Copy of your most recent SF-50, Notification of Personnel Action, if applicable, which documents current Competitive (#1 on block 34 of SF-50) position occupied. If the position currently occupied is Excepted Service (#2 on block 34 of SF-50), you must provide an SF-50 that provides proof that you've held a permanent position with career or career-conditional status, unless your Excepted Service appointment qualifies you for appointment through an interchange agreement or miscellaneous authority. If currently occupying an excepted service VRA, provide an SF-50 documenting your current Veterans Recruitment Appointment.
NOTE: An award SF-50 (i.e. cash or time off award) does not indicate grade or level (i.e. pay band) or tenure to determine your eligibility for this position and will not be accepted.
Most recent Performance Appraisal, if applicable
To claim veterans' preference, submit a DD-214 indicating the most recent dates of service, character of service, and type of discharge. To claim 10% or more disability, submit a VA certification letter in addition to a DD-214 (If selected, a completed and signed SF-15 will be required prior to your entrance on duty.). Future military retirees can submit a "Statement of Service" only if retirement DD 214 or proof of transitional leave is not yet available. The "Statement of Service" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin, your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable).
Interagency Career Transition Assistance Program (ICTAP): Provides eligible displaced federal competitive service employees with selection priority over other candidates for competitive service vacancies. Applicants must be well-qualified, which is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position established by the Best Qualified category definition. You must submit one of the following as proof of eligibility for this program: a separation notice, a SF-50 documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. Section 8337(h) or Section 8456. Information about ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Any additional documentation that would provide proof of your eligibility category for which you are applying.
Required documents are listed next to the eligibility category in the "Additional Information" section above.
Submission of a resume alone is NOT a complete application. This position may require the completion of additional form/s and/or supplemental materials. Failure to provide the required information and/or materials will result in your application not being considered for employment.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must provide a complete Application Package. See required documents above
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.
To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the vacancy ID number. Fax your documents to 1-478-757-3144. You are highly encouraged to establish a USAJOBS account and submit your application package online so that you can receive status updates.
Agency contact information
AddressDODIG - DIG FOR ADMINISTRATIVE INV
4800 Mark Center Drive
Alexandria, VA 22350
You will receive emails at various points in the evaluation process to notify you of: 1) receipt of your application; 2) after further evaluation, whether or not you are referred to the selecting manager for consideration and possible interview; and 3) the final disposition of your application when recruitment is complete.
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.
Reasonable Accommodation: OIG provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the OIG recruiter. The decision on granting reasonable accommodation is made on an individual case basis.
Equal Employment Opportunity: OIG is an equal opportunity employer. Selections for this position are based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other non-merit based factors.
Privacy Act Notice (PL 93-579): The information requested here is used to determine qualifications for employment and is authorized under 5 U.S.C. 3302 and 3361.
False Statements: Misrepresentation of your experience or education or otherwise providing false or fraudulent information may be grounds for not hiring you or for firing you after you begin work.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/501404300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.