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Public Affairs Specialist

Department of Veterans Affairs
Office of the Assistant Secretary for Public and Intergovernmental Affairs
Office of Public Affairs - Regional Offices
This job announcement has closed

Summary

OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans. The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

America's Veterans need you! To find out more, go to http://www.va.gov/jobs/.

Overview

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Hiring complete
Open & closing dates
04/25/2018 to 05/15/2018
Salary
$81,071 to - $125,325 per year
Pay scale & grade
GS 12 - 13
Location
1 vacancy in the following location:
Chicago, IL
Travel Required
25% or less - Travel required up to 25% of the time.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Promotion potential
13
Job family (Series)
Supervisory status
No
Announcement number
CARX-18-10196790-KMa
Control number
497847100

This job is open to

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Clarification from the agency

Current Federal employees serving under career or career conditional competitive service appointments, former Federal employees with reinstatement eligibility, or persons eligible for non-competitive appointment under special appointment authorities. Veterans who are preference eligible or separated from the armed forces under honorable conditions after 3 or more years of continuous service may apply under the Veterans Employment Opportunity Act (VEOA).

Duties

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This is a bargaining unit position

Work Schedule
: Monday - Friday 8:00am - 4:30pm
Compressed/Flexible Schedule: Not available
Telework: Available
Virtual: Not available
Position Description Title/PD#: Public Affairs Specialist/82026-A GS-13, 82027-A GS-12
Relocation/Recruitment Incentives: Not available
Financial Disclosure Report: Not required

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-13. At the GS-12 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-13. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Promotion is not guaranteed and no promise of promotion is implied.

Functions as a public affairs specialist in district/regional office of Public and Intergovernmental Affairs with responsibility for developing, and communicating information concerning VA's programs, policies and activities to its national and regional publics. You will develop and transmit informational materials to a variety of publics to enhance the understanding of benefits, services, and practices of the VA for the appropriate and efficient delivery of VAs mission. Advises top agency officials and public affairs liaison/specialists at VA field facilities on public affairs matters. Function as an on-call resource person for these officials on crisis issues. Serves as communications lead for senior Departmental leadership trips to the region. Organize associated media engagements, and prepare the individual for those engagements with current information about the region.

Major Duties:

  • Research, analyze, and evaluate quantitative and qualitative data concerning public affairs trends and attitudes.
  • Leverage data analytics from various social media platforms to gauge public's reaction to VA
    programs and services.
  • Develop and prepare a variety of communications to transmit appropriate informational materials to a variety of publics in order to enhance the understanding of benefits, services, and practices of the VA.
  • Speak effectively for the Department in responding to a wide-range of information requests from the media and public on VA programs and services.

Requirements

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Conditions of employment

  • Subject to a background/security investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You may be required to serve a probationary period.
  • You must be a U.S. citizen to apply for this job.

Qualifications

Physical Requirements: The work is primarily sedentary. Moderate travel is involved.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/15/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11, and for a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.

The Selective Placement Factor for this position is: You must possess experience in public affairs to direct, or assist in directing, a large regional program responsible for planning, designing, executing, and evaluating a public affairs program.

You may qualify based on your experience, as described below:

Specialized Experience GS-12: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience includes knowledge and understanding of the news/digital media and communication industry's information gathering and processing systems. Knowledge of news media formats and requirements (e.g., digital, broadcast, radio, and print).

Specialized Experience GS-13: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience includes mastery of oral and written communication principles, methods, practices, and techniques that enables the incumbent to function as a technical authority for communication plans, materials, and events within assigned District/Region with responsibility for designing, planning, and carrying out major public affairs agenda to convey a wide variety of information about complex, programs and services. Skill in developing new information materials (e.g., news releases, factsheets, talking points, information brochures, responses to query, etc.) that enhance understanding of complex programs and policies as well as improve the Department's communication with its various publics, who have diverse levels of understanding of the organizations activities, throughout the Region/District.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.

Education

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
After you have met the minimum qualifications and been referred you will be rated on the following competencies based on your application for this position - Communication, Communications, Customer Service, Planning and Evaluating, and Written Communication. Narrative responses are not required at this time.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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