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Information Technology Specialist

Department of Health and Human Services
Office of the Secretary of Health and Human Services
Office of the Assistant Secretary for Preparedness and Response (ASPR)
This job announcement has closed

Summary

IMPORTANT: PLEASE READ THE ENTIRE ANNOUNCEMENT PRIOR TO SUBMITTING YOUR APPLICATION

This is a term position not to exceed two years and may be extended two years.

This is an episodic, intermittent position, on an irregular or occasional basis with hours and days of work not on a prearranged schedule and with compensation for the actual time employed or for service rendered.

Overview

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Hiring complete
Open & closing dates
04/06/2018 to 09/30/2018
Salary
$53,062 to - $68,983 per year

The salary indicated above is basic pay and your locality pay will be assigned at the time of selection.

Pay scale & grade
GS 11
Location
Location Negotiable After Selection, United States
Many vacancies
Telework eligible
No
Travel Required
76% or greater - 95% Domestic and 5% international travel.
Relocation expenses reimbursed
No
Appointment type
Term
Work schedule
Intermittent
Service
Competitive
Promotion potential
11
Supervisory status
No
Drug test
No
Announcement number
HHS-ASPR-DH-18-10172105
Control number
496096900

Duties

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1. Serve as an Information Technology Specialist responsible for supporting, directing and coordinating IT and related services and solutions (systems) within a National Disaster Medical System (NDMS) response teams to support programs and initiatives of the deployed team.
2. Receive, manage, and is accountable for setup and maintenance of the Electronic Medical Records (EMR) systems and Disaster Medical Information Suite (DMIS) support equipment.
3. Monitor the performance of information systems resources in the field and resolve problems and determine the need for further technical support, e.g., systems engineers, developers, support technicians, etc., and ensures adequate staffing coverage.
4. Provides technical advice, guidance and recommendations to team leadership and other team employees on day-to-day IT issues on existing or new IT systems that encompass one or more areas of IT, including security,
applications, LAN/WAN, customer support, etc., and other related processes used to improve performance, availability, reliability, and enhance efficiencies; applies new developments to solve problems and make recommendations that support NDMS IT policies or programs.
5. Provide technical support for network management, service provisioning, information assurance, equipment and systems, Internet protocol routing security criteria, methodologies, techniques, processes, and mechanisms; provides advice to technical personnel who are responsible for the installation and maintenance of equipment and systems.
6. Sustain information systems results by defining, delivering, and supporting information systems; auditing application of systems; assesses information systems results by auditing application of systems.

Requirements

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Conditions of employment

  • U.S. Citizenship required
  • Registered or exempt from Selective Service (www.sss.gov)
  • Suitable for federal employment
  • Appointment will be subject to the applicant's successful completion of a background security investigation with favorable adjudication and completion of health screening. All information concerning qualifications is subject to investigation.
  • Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
  • All qualification requirements must be met by the closing date of the announcement.
  • Financial disclosure statement may be required.
  • One-year trial period may be required.

Qualifications

Applicants must understand that the work performed is primarily related to readiness for and deployment for response during the aftermath of a disaster or public health emergency, where work may be field-based, that may be remote and austere, caring for sick, injured, dying, or deceased persons. This work requires above average health, physical, and mental conditioning with routine long periods of repetitive walking, bending, lifting, and carrying, such as carrying NDMS equipment or heavy patients on litters. Incumbent must be capable of working in a high stress, high-security, remote, austere, and uncharacterized environment, void of infrastructure and vital services, requiring specific physical demands, such as the ability to lift 50 pounds, and work characteristics that must be met to successfully perform the essential functions of this job. For these reasons, employees are required to complete a physical and health screening process to meet and maintain certain physical standards, as well as mental, behavioral, and cognitive competencies.

NOTE: This vacancy will be filled through OPM's Direct Hire authority. Veterans' Preference and traditional rating and ranking of applicants do not apply to positions filled under this announcement. Please click here for more information on OPM's Authorization of Direct Hire authority.
http://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/

This is a Standing Register - Open Continuous Announcement that will have an initial cut-off date on 4/13/18, a second cut-off date will be 5/18/18, a third cut-off date will be 6/22/18, with a final cutoff on 8/31/18. The vacancy will close on September 30, 2018. Applications received AFTER a cut-off date will be considered in the next group of candidates.

Basic Qualifications Requirement:


For all positions individuals must have IT-related experience demonstrating each of the four (4) competencies listed below:

1. Attention to Detail: Is thorough when performing work an conscientious about attending to detail
2. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example: technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others; attends to nonverbal cues; and responds appropriately.
4. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives; and to make recommendations.

Additional Qualification Requirements: In addition to meeting the Basic Qualification Requirements candidates must also:

For the GS-11 grade level:

Have one year of specialized experience equivalent to the GS-09 level in the Federal service providing technical advice and guidance on day-to-day IT issues on existing or new IT systems, providing technical support for network management, information assurance, equipment and systems; and assisting in the interpretation of policies, procedures, and strategies governing the planning and delivery of IT products and services.
-OR-
Have 3 full years of progressively higher level graduate education leading to a Ph.D or equivalent doctoral degree.
-OR-
Have a combination of education and experience described above.

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Additional information

Travel and transportation expenses may be paid: No.

Bargaining Unit Position: No.

Drug Screening Required: No.

Recruitment incentives may be authorized: No.

Student loan repayment incentive may be authorized: No.

Annual leave for non-federal service may be authorized: No.

For information on "People with Disabilities" please visit http://opm.gov/disability/PeopleWithDisabilities.asp

Career Transition Assistance Program (CTAP): To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: http://www.opm.gov/ctap.

CTAP applicants MUST submit the following documents:
1. A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
2. A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
3. A copy of your latest performance appraisal including your rating; and
4. Any documentation from your agency that shows your current promotion potential.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

ICTAP applicants MUST submit the following documents:
1. A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
2. A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
3. A copy of your latest performance appraisal including your rating; and
4. Any documentation from your agency that shows your current promotion potential.


For Most Effective Resumes Tips visit: https://help.usajobs.gov/index.php/Most_Effective_Resumes.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please see Agency Contact Info for whom to contact for more info. The decision on granting reasonable accommodation will be made on a case-by-case basis.

If you are unable to apply online, please go to https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information for more information on our alternate application method.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Traditional rating and ranking of applications does not apply to this vacancy. Applications will be evaluated against the basic qualifications. Qualified candidates will be referred for consideration in accordance with the Office of Personnel Management direct hire guidelines. Veteran's Preference does not apply to the direct hire recruitment procedures. Selections made under this announcement will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service.


To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10172105

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